Gom Tray Pc Download
Jesse Eveleigh
I have tried every setting you can think off this printer since new has always done this straight out of the box, every time I print I get this error Add paper-bypass tray. Every time I turn the printer off (power down) and try a print if gives me the same error. I have upgraded to the latest firmware thinking this would fix it but it still does the same. There are no settings I can find that are asking for a print to the output tray all setting are pointing to tray 1. Any help gratefully received we have had this printer for months but are unable to use it due to this error. Is there a way we can even disable the output tray ? Or any way to get this printer to print from the normal A4 print tray 1. I only have 1 main print tray and don not have Tray 2, Optional 550-Sheet Feeder. In the menu there is only an option for tray 1, but the printer seems unable to print to it always sending prints to the By-pass tray even though the tray is not selected and is closed.
It just took a restart or two and once I got Layout to launch with the trays the correct width, I opened a layout file, saved it and closed layout so that Layout would overwrite the .xml files with the desired workspace.
I had some time to complete a uninstall and re-installed selecting Run as Administrator with everything coming back as it was before. All my modified trays came back with the same size issues. Do I need to delete more system files after the uninstall to avoid this and get a truly clean install?
@DaveR deleting the .json files worked to re-set the size of my tray. It also restored it to factory settings. I like the idea of storing a .json file as a backup to use to restore the defaults I want when working with different monitor setups.
Deleting the .json file works to reset the tray size to the factory settings, however, trying to copy and save it in a file to be used to restore custom tray settings does not seem to work. At least, I have a work around to restore the factory settings when my tray size is out of proportion to my drawing space.
In all of my initial issues I found that so long as the screen resolution (scaling) was equal between the two setup-scenarios the tray size was not problematic. Once I had my dual-monitor 4K laptop screens set to the 1920x1080 resolutions to match my monitors, everything worked as expected when switching. It just requires resetting the workspace to make sure all of my trays are visible. The widths stay consistent.
Every time I try to print to the printer, an error pops up that says "Load Paper. LTR/Plain 1". I have to manually select the second option to get it to print. I've tried setting the deflaut paper tray several times, but the error still pops up. I print from windows and android. Please help me.
Seems to be a bit of shared pain out there on this topic of late. In my case, my wife's new Lenovo Laptop (Win 11) generated this behavior (where the printer wants to use the slot load above the tray and requires one to alter that default at the printer), whereas my Win 10 Desktop did not. Both running with the printer on the network with a static IP.
I had same problem, verfied driver and printer had same paper type and size. Finally solved the problem by removing the requirement to "Specify When Loading Paper:" for the multi-purpose tray on the printer. It now works as it should and pulls from the Drawer paper tray.
Went to print something and it started complaining about the paper tray, which it never has before. Tried all the normal troubleshooting, power cycling, etc. No option to select paper tray in the driver.
I followed with success your solution to printer to Load Paper. LTR/Plain 1 and having to manually select the second option to get it to print. Then it came time to print address labels for Christmas letters. I can not get the printer to print labels at all where before I would just place the labels in the paper tray and the printer would automatically print them. Any suggestions? Thank you.
I don't know the printer well enough to answer your question, but I suspect that you're dealing with a different issue than the one covered here. The printer wouldn't change the default tray assignment simply because you put something different in the tray (assuming that you're putting your labels in the tray that you normally use with plain paper.
If checking the driver/menu settings using the post above did not resolve the issue, you can also try downloading and installing the UFR printer driver using the link HERE. The issue you are describing can also be caused if you are not using the correct driver for the printer and it is not sending the correct paper size/paper tray information.
The changes would need to be made in the driver. The driver settings for the paper type and paper size will need to be adjusted so they match on both the printer and computer. The original image that started the forum post shows that the print request was setup for letter plain paper, but the tray 1 setting on the printer is set to letter sized recycled paper.
This should be listed as the correct answer, so thanks!
The issue isn't with selecting the proper tray, it's figuring out which paper type the driver is sending to the printer, and making sure the printer tray is configured with the same paper type. I had "Plain Paper" selected in the driver, but had my printer tray configured for paper type 2. I switched the tray to paper type 1, and that solved the problem for me.
That suggestion is a lifesaver! Just had the same problem. Was happily surprised that resetting the workspace moves the offscreen trays back to my current (single setup) monitor while keeping the layout of the rest of the UI (toolbars etc). Great!
What's dawned on me however is that the rear tray would allow me to load stacks at a time and then go about working or whatever else. However; I can't for the life of me figure out how to send an image from the REAR tray to the computer. If I attempt to use the IJ scan tool; it always defaults to the scan bed. If I attempt to initiate it on the scanner itself; the rear tray only "copies". Is there a way to effectively "Scan" with the rear tray?
Suggestions aside, I think its important to tell you that the rear tray on the TS6420 is for paper, not for scanning. Your printer does not have a ADF (Automatic Document Feeder) which is essentially what I believe you are hoping for. Using an ADF for photos can be tricky. Photo scanners are in fact better suited for this since they don't curl the photos like a printer's ADF might. I'd be happy to discuss further if you wish.
Just to level set, my printer comes with 2 trays - the top one is the multi-purpose tray which looks like a slot in the front of the pronter where one feeds papers of different sizes I suppose. The bottom one is a paper cassette called "A4/Plain 2".
My printer keeps selecting the multi-purpose tray as the default for print jobs. This requires that I feed in paper manually - not cool. I would like to change this to the tray #1 ( lower tray) but cant figure out how.
For default preferences, I have selected - auto tray selection by the printer but this does not seem to work. I cant figure out how else to set this up. I've spent quite a bit of time on the home screen -> paper settings option
Very disappointed, indeed. Why on Earth woud a company in business this long have a default tray other than the one you dont have to feed manually feed. Are you kidding me? Having to spend even 1 minute on this issue is absurd. I will try and then I am immediately returning this product and will forever eliminate Canon from future purchases.
I have to go to paper settings, make the tray "LTR/Plain 1", can't be any other type of paper, then it prints ok. Canon literally matches to the EXACT paper, not just size but type and weight of the paper material! Amazing!
I have the same issue. I set Tray 1 to ON and the Multi-Function tray to OFF, but it still prompts for paper for the multi tray every time I print from my desktop. Works fine from my Chromebook. Please help! So frustrating!
I had this same issue and realized it was due to a software issue. For my wifes computer I used the installation disk and installed everything. When I went up to my pc I forgot the CD so simply downloaded the software from the website. For some reason I experienced issues never being able to get Tray 1 selected instead of the multipurpose tray. Once I realized my wifes computer was not having this issue I took a look at the printer preferences and saw a completely different menu than what I was seeing on my pc. At this point I took the CD and re-installed all the software directly from it and all the issues went away. Not sure what Canon did differently between their downloaded software and the CD software, but they certainly didn't get it right. If you didn't install from CD I highly suggest doing so and see if that fixes your issue.
Make sure you UI access is on and access your Printer via IP address. By adjusting my settings here in the highlighted area and applying changes, it solved this frustrating problem for me. I also turned off the multipurpose tray in all the Menus/Paper Settings listed in many other responses.
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