X's in address book contacts details on iPhones

[Hun Kim]

Anyone seeing 'X's in address book contact details (first name, last name, address fields, etc.) after synching their iPhones via Exchange Sync (available today now)?  I didn't see it before on my iPhone but now am seeing it after synching my gmail account as exchange (so it can sync mail, contacts, calendar real-time).  :(  I don't want to clean up every contact manually (600+).

Hun Kim | GH Kim Photography | www.ghkim.com

[cwood]

I haven't seen this yet, but I bet I know what it is: Google is
replacing the invisible Unicode characters we use to delimit fields
(when using the "Preserve Address Book data" mode) with X's. Bad
Google!

To fix this, just turn switch Spanning Sync to Gmail compatibility
mode:

* Open the Spanning Sync pref pane
* In the Contacts tab, uncheck and then re-check the "Sync contacts"
checkbox
* Choose "Preserve Gmail compatibility"
* Click OK
* Make some small change to any contact in Address Book to force a
"push" sync
* After the sync completes, the Unicode characters will no longer
exist in Google and subsequent syncs to your iPhone should remove them
from your contacts there

Please let me know if you have any questions or run into any
problems.

Thanks,
Charlie

[Hun Kim]

Got it - will test tonite when I get home.

BTW - the Google Sync doesn't address being able to sync multiple calendars on my iPhone so I'll still be using SS to sync my 5 calendars locally to my iPhone (via iTunes).  :)

Hun Kim | GH Kim Photography | www.ghkim.com

[cwood]

I think you can set up multi-calendar sync, but you have to visit
m.google.com/sync to set it up.

Thanks,
Charlie

On Feb 9, 4:50 pm, Hun Kim <h...@ghkim.com> wrote:
> Got it - will test tonite when I get home.
>
> BTW - the Google Sync doesn't address being able to sync multiple calendars
> on my iPhone so I'll still be using SS to sync my 5 calendars locally to my
> iPhone (via iTunes).  :)
>
> Hun Kim | GH Kim Photography |www.ghkim.com
>

[Hun Kim]

I don't see it addressed anywhere here:

 

http://www.google.com/support/mobile/bin/answer.py?answer=138740&topic=14252

Hun Kim | GH Kim Photography | www.ghkim.com

[Tompie]

Charlie,

I had the same problem when trying the Google sync to my iPhone and
your hint solved it. The "Gmail compatibility" option does have a
nasty side-effect though, addresses are no longer correctly synced to
Google. In the gmail contact editor, it is already visible that the
postal code shifts all of a sudden behind the city name, after syncing
to the iPhone and editing an entry, the real damage is visible: the
sync to Gmail has apparently concatenated "city" + 3 x spaces +
"postal code" to create a new city name.

Any fix for this ?

Thanks,

Tompie

[cwood]

I'd appreciate it if you could send a very detailed description of the
problem, with an example, to sup...@spanningsync.com. The exact
address in question would help.

Thanks,
Charlie

[Ron Deagle]

Hey guys/girls. I would suggest using Nuevasync for the gmail to iPhone portion. It works flawlessly. As a side note, in SS, I  using the setting for  'preserve address book data' and both gmail and the iPhone don't have an issue with the extra data (the unicode garbage). And no, you don't have to give them your gmail password..

Ron

[Hun Kim]

Charlie,

I selected google compat and my iPhone still shows the X's (as well as
in Gmail Contacts there being extra 'spaces' after first/last name).

Any ideas?

Hun Kim | GH Kim Photography | www.ghkim.com

[cwood]

After you switched modes, did you make a change to a contact and then
sync? That's needed to force Spanning Sync to scrub the offending
characters out of contact names.

Thanks,
Charlie

On Feb 9, 9:19 pm, Hun Kim <h...@ghkim.com> wrote:
> Charlie,
>
> I selected google compat and my iPhone still shows the X's (as well as  
> in Gmail Contacts there being extra 'spaces' after first/last name).
>
> Any ideas?
>
> Hun Kim | GH Kim Photography |www.ghkim.com
>
> On Feb 9, 2009, at 02-09-09 05:10pm, cwood wrote:
>
> I'd appreciate it if you could send a very detailed description of the

> problem, with an example, to supp...@spanningsync.com. The exact

[Tompie]

Done, sent via mail ...

T.

On Feb 10, 2:10 am, cwood <charlie.w...@gmail.com> wrote:
> I'd appreciate it if you could send a very detailed description of the

> problem, with an example, to supp...@spanningsync.com. The exact