Re: user/sign in

[Neal Adams]

I'm getting thiseerror statement:

Oct 11 13:35:27 -- *** SecKeychainAddGenericPassword failed with error
-25293

[Neal]

I've just installed spanning sync and it creates me as a user, but
then after it competes a sync, it wipes me out and gives me a red
light indicator on the menu bar

Suggestions?

[Byron Shaheen]

Hi Neal,

It looks like something is keeping Spanning Sync from creating its
keychain items. I'd suggest running 'Keychain First Aid':

*Open Keychain Access
*Click on the Keychain Access menu
*Select 'Keychain First Aid' from the menu
*Enter your password and select 'Repair' on the right
*Click the 'Start' button
*Sign into Spanning Sync using your Google account info

Any better?


-Byron

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>
>
>
> Neal Adams | 2735 Fulton St
> Berkeley  | CA |  94705
>
> 408.591.2110  cell
> 831.401.2632  fax
>
> P Please print this email only if absolutely necessary...thanks!

[Neal Adams]

yes--I tired that last night and it fixed the problem--thnx so much

Neal Adams MD

2735 Fulton St |  Berkeley CA | 94705

mobile | 408.591.2110 |
home   | 831.479.0266 |

[Byron Shaheen]

Great!


-Byron

On Oct 13, 3:47 pm, Neal Adams <nadam...@gmail.com> wrote:
> yes--I tired that last night and it fixed the problem--thnx so much
>
> Neal Adams MD
>
> 2735 Fulton St |  Berkeley CA | 94705
> mobile | 408.591.2110 |
> home   | 831.479.0266 |
>

[Matthew Smith]

I tried this solution, but have the same issue still.

I log in via system prefs with my *Google Apps* account.
The log in is successful
I sync. It shows an indication that it's syncing.
The menu bar icon turns red again.
The calendars don't appear to be syncing.

[byron.shaheen]

Hi Matthew,

Can you email a troubleshooting report (Advanced-> Create Report) to
sup...@spanningsync.com?

Thanks,

Byron

---
Byron Shaheen
byron....@spanningsync.com
http://spanningsync.com