Google couldn't be contacted or authentication failed

[Peggles]

Hello,

I have been using Spanning Sync for two years now (Mac 10.6.8). Because of having a problem with my Address Book, I did a reset (Advanced options, top) in Spanning Sync. Then I couldn't log in with my Google id anymore, while I am sure the password is correct (I even changed it, to be 100% certain).

I then uninstalled Spanning Sync and am now trying to reinstall. But, it still gives the same error message and says Google couldn't be contacted.

Any suggestions?

Thank you, Peggy

[byron.shaheen]

Hi Peggy,

Can you please email a troubleshooting report (Advanced-> Create
Report) to sup...@spanningsync.com?


Thanks,

Byron

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Byron Shaheen
byron....@spanningsync.com
http://spanningsync.com