Syncing between Mac Adress Book and Google Contacts not working

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dorkbot

unread,
Oct 18, 2011, 2:58:52 PM10/18/11
to Spanning Sync
I set up Spanning Sync. I did a replace data on google. This removed
all my contacts from their groups/folders. Syncing between Mac
Address Book and Google contacts should include placing contacts into
folders/groups. Also, I created a new contact in Mac Address Book,
synced, and the new contact did not sync to Google Contacts.

I have Sync Contacts selected. Sync both ways is selected. All
contacts is selected. But nothing is syncing. The only thing
Spanning Sync did was to remove all my contacts from my groups/folders
in Google Contact.

In short, Spanning is not working.

Marc

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Oct 20, 2011, 5:06:03 AM10/20/11
to spanni...@googlegroups.com
I am having exactly the same issue. Contact Sync is not working anymore, Calendar Sync works though.
Please advise!

Alin S

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Oct 20, 2011, 7:44:14 PM10/20/11
to Spanning Sync
not working here... Spanning Sync. FIX IT!!!!!!!

E-Mail to support SENT!

Alin S

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Oct 20, 2011, 8:10:45 PM10/20/11
to Spanning Sync
report sent to support

Chris V

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Oct 27, 2011, 10:14:13 AM10/27/11
to Spanning Sync
Just loaded Spanning Sync and after hours of attempts, Mac Address
Book will not sync with Google Contacts. Have 14 more days left on
the free trial and then they lose a sale. Please fix and at the very
least respond to this thread.

byron.shaheen

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Oct 27, 2011, 5:58:29 PM10/27/11
to Spanning Sync
Hi Chris,

Could you email us a troubleshooting report?

* Open the pref pane
* Click Advanced
* Click Create Report
* Email the file that appears on your desktop to
sup...@spanningsync.com

Thanks,

Byron

---
Byron Shaheen
byron....@spanningsync.com
http://spanningsync.com
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