During our compatibility tests, we bump into an issue indicating the crystal reports runtime is not available. I'm leaving out the exception detail here, as it is in Dutch, but basically it is saying that the runtime is not installed correctly, and that I should install the distributable CRRedist*.msi.
The problem I'm having is that I can't seem to find that distributable. When I check on the support site, =56787567, it refers to a bootstrapper in the Program Files folder. However, the indicated subfolder does not exist.
Anyone who has bumped into the same type of problems for this version of Crystal Reports (I'm aware of the fact that several versions have been released after this one)? Where can I find the redistributable?
I was not able to locate a redistributable for 64 bit. Instead, I had to change the project I was compiling to target x86. By default the C# and VB projects have the property settings on the project set to AnyCPU. Change it to x86 and this problem goes away.
For VB.NET, right click on project and select properties, go to the compile tab. On VS 2012, you will find it on the Target CPU combo box on that screen. On VS 2008, you need to select "Advanced Compile Options..." and then you will find the Target CPU combo box.
i am having a application made in visual studio 2005 which uses crystal report version 10.2.3600.0 . i am using CRRedist2005_x86.msi... it works fine on all xp machines... but does not work on windows 7 64 bit machine...
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to for more information. "