Subject: No other deduction from prepaid meter other than Electricity charges.
Satyvan Dagar
President Secretary,
VCAOA
As per the Honorable District Registrar's Order No. DR/DIC/GGM/4028-4029 dated 02/03/2026, the Governing Body of VCAOA has directed that only electricity bill payments can be collected through prepaid meters.
You cannot deduct any other charges such as CAM, CAPEX, Sinking fund, Special Service Charges, etc. from my prepaid meter.
As per the Honorable District Registrar's order, the AGM (Annual General Meeting) held on 26 October 2025 has also been set aside.Therefore all decisions taken at this meeting are also cancelled.
You cannot bill for any decision approved at this AGM. Therefore, I request you to cancel all the bills you issued for my flat based on the approvals received at this AGM, and refund me my money deducted from my prepaid meter with immediate effect.
Failure to do so will be considered a violation of the order of the Honorable District Registrar.
If, despite this email, you continue to erroneously refuse to refund my money and do not cancel the bills related to this AGM, a complaint will be filed with the relevant authorities.
Enclosed the copies of the AGM held on October 26, 2025, and the order sent from the District Registrar's Office.
Regards,
Satyavan Dagar
Flat No. 103 Sovereign-2,
Vatika City, Gurugram.
M No. 9910927027
Satyvan Dagar
To
The President and Secretary
VCAOA
Subject: Request for removal of all non-electricity charges from my prepaid electricity meter
I had written to you earlier via email on March 2, 2016, requesting the removal of all charges other than electricity consumption from my prepaid electricity meter.
As per the order of the Hon’ble District Registrar, only electricity charges are permitted to be recovered through the prepaid electricity meter. No other charges are authorized to be deducted through this system.
In light of the above, I once again request you to ensure that no charges other than electricity consumption are deducted from my prepaid meter.
Please note that any deduction from my prepaid meter toward charges other than electricity consumption will be considered unauthorized and unlawful. In such a situation, I will be compelled to initiate appropriate action, including filing a police complaint, submitting a complaint before the Haryana Electricity Regulatory Commission (HERC), and approaching the Office of the District Registrar for non-compliance with the Hon’ble District Registrar’s order.
You are therefore requested to strictly adhere to the order of the Hon’ble District Registrar and ensure that no unauthorized deductions are made from my prepaid electricity meter.
Regards,
Satyavan Dagar
Flat No. 103 Sovereign-2,
Vatika City, Gurugram.
M No. 9910927027
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Satyvan Dagar
Satyvan Dagar
Dear Team VCAOA,
It is noted and appreciated that you have acknowledged the removal of all non-electricity charges from the prepaid meters. As per the order of the Hon’ble District Registrar, it is clearly established that no deductions other than electricity charges can be made from any resident’s prepaid meter.
Had you shown intent to comply with the said order and requested reasonable time for implementation, I would have had no objection and would have fully cooperated. However, your actions indicate otherwise.
The order of the Hon’ble District Registrar was issued on 2 March 2026, yet no effective steps have been taken by you until date (19 March 2026) to implement the same. On the contrary, you chose to file an appeal before the Hon’ble State Registrar office immediately thereafter, which reflects a lack of intent to comply with the existing order.
Furthermore, the direction to separate CAM and other charges from prepaid electricity meters is already well established under HERC guidelines, and should have been implemented much earlier.
In view of the above, I request you to immediately separate all non-electricity charges, including CAM, from my prepaid meter without any further delay.
In case you obtain a stay order from the Hon’ble State Registrar, you may proceed as per law thereafter.
Please note that if any unauthorised deductions continue from my prepaid meter, the same will be treated as misappropriation of my funds, and I will be constrained to initiate appropriate legal action, including filing a police complaint.
Kindly treat this matter as urgent.
Regards,
Satyavan Dagar
Flat No. 103 Sovereign-2,
Vatika City, Gurugram.
M No. 9910927027
WITHOUT PREJUDICEMr. Dagar,The action you are demanding as per the orders of the worthy DROS, Gurugram cannot be taken singularly for you and as such to formulate the process of billing for other services the governing body is planning a meeting of the general body soon so that decision can be taken that how to move ahead with the billing of the remaining services.As soon as the general body decides we will surely do the lawful needful.Hope u will understand and appreciate.Team VCAOA
Satyvan Dagar
Last Reminder
Dear Team VCAOA,
I draw your attention to the Order No. DR/DIC/GGM/4028-4029 dated 02.03.2026 issued by the Hon’ble District Registrar, wherein it has been clearly directed that only electricity charges are to be collected through prepaid meters.
It is pertinent to note that I had already brought this issue to your notice via email dated 02.03.2026. In your response, you had stated that the matter was under process. However, despite the lapse of considerable time, no corrective action has been taken to date.
You continue to deduct amounts from my prepaid meter towards charges other than electricity, which is in clear violation of the aforesaid order. Furthermore, the amounts already deducted illegally have not been refunded.
In view of the above, you are hereby called upon to respond and comply with the following:
Provide a written timeline specifying when all non-electricity charges will be completely delinked from the prepaid meter system.
With immediate effect, refrain from deducting any charges other than those that were being legitimately deducted prior to October 2024. Any charges imposed thereafter, which are not in accordance with law, must not be deducted.
As per the directions of the Hon’ble District Registrar, the AGM held on 26.10.2025 stands set aside. Accordingly, any charges or financial decisions arising out of the said AGM must not be enforced, billed, or recovered from my prepaid meter.
Refund, without delay, all amounts that have been unlawfully deducted from my prepaid meter in violation of the above directions.
Provide a written response confirming compliance with the above points at the earliest.
Please treat this communication as a final notice. In the event of your failure to comply immediately, I shall be constrained to initiate appropriate legal and regulatory proceedings, including filing formal complaints before the District Registrar, HERC, and other competent authorities, including the police, at your risk as to cost and consequences.
Kindly note that any liability arising therefrom—including investigations, penalties, financial losses, or any adverse action—shall be solely attributable to VCAOA due to your continued non-compliance despite prior notice.
This is without prejudice to my rights and remedies available under law.
Regards,
Satyavan Dagar
Flat No. 103 Sovereign-2,
Vatika City, Gurugram.
M No. 9910927027
Mr. Dagar,
As previously communicated, decisions of this nature cannot be made unilaterally. The Governing Body is currently organizing a General Body meeting; however, please appreciate that the preparations require adequate time.
The Governing Body must thoroughly explore the methodology for billing auxiliary services. In a complex of our size—of nearly 1,370 units—financial management is vital. Any hasty change made to the billing system could severely impact collections, which would, in turn, degrade the services provided to every resident. To protect the interests of the community, we cannot take any action in haste. We assure you that every lawful demand of our residents, including your own, will be addressed in due course.
Regarding the appeal before the Hon’ble SROS, Haryana, please be advised that the right to a legal remedy is a fundamental right of every citizen. Consequently, the institution of an appeal by the Governing Body should not be construed as a wrongful act.
We would ensure that logical and lawful actions will be initiated by the governing body without any hardship to anyone.
Team VCAOA
Ravi N Puri
Absolutely it should be democratic. But supporting anything which is illegal like forced deductions is also not right. Specially when no basis and proper procedure is followed for calculating any expenses, random working based on budgetary offers and raising invoices to residents is wrong.Most of the societies are moving towards delinking CAM from prepaid meters based on HERC guidelines and we should follow legalities. If someone wants to go for meter deductions, that can be considered if they are OK with it but cannot be forced on all.RgdsRKOn Tue, 14 Apr, 2026, 07:12 Prashant Dabas, <prasha...@gmail.com> wrote:As a resident, some(like me) would prefer deductions via the meter as it's more convenient. Options should be available. Let's keep it democratic.On Mon, 13 Apr, 2026, 9:39 pm Nidhi Rustagi, <rustag...@gmail.com> wrote:Greetings100% agreed on this. @Mr Satyavan Dagar please guide us on how to force this RWA to stop deducting all types of Capex, sinking funds etc. I am willing to find out legal ways and do not want any type of forced deduction from my prepaid meter account.ThanksNidhi
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