Dear Praveen and the Entire VCAOA Team,
Thank you for sharing the Minutes of the Meeting (MOM) mutually agreed upon between VCAOA members and the Sovereign representatives present that day. I am forwarding this email chain and the MOM to the larger Sovereign resident community, who have been copied in this email.
I would like to reiterate a few key points that reflect the clear majority and strong request by Sovereign residents:
Key Points from Sovereign Residents:
1. Retaining G4S Services:
a. Background: Sovereign residents strongly oppose the removal of G4S due to its decade-long service and the exclusive amenities for which the apartments were purchased, including Club, HVAC, Lobby, and Security.
b. Performance: G4S has consistently provided exceptional service, adapting to VOC inputs and implementing SOPs effectively.
c. Decision-Making Process: The decision to consider replacing G4S was made without consulting Sovereign residents, which is neither appreciated nor acceptable.
The decision was taken by RWA/VCAOA without informing these minority set of residents present in the complex, which is not appreciated and against the norms.
2. No Reduction in Guard Strength:
The current arrangement of guards for Sovereign towers must be maintained without any reductions to ensure adequate safety.
3. Basement Security:
The basement area must remain manned at all times. Leaving it unmanned poses a significant security and safety threat to all residents.
4. Tower Door Closure Timings:
The
proposal to close the tower side door from 8 PM to 8 AM is not acceptable. This
creates a safety and security risk for residents, particularly children and
senior citizens. Logically, it is equivalent to restricting entry to one’s own
home, which is impractical and not lawful.
5. Guard Rotation Policy:
Guards in these towers should rotate only within the four Sovereign towers, as has been the practice for years and because of the built nature of these towers. This ensures consistency and security, given the distinct nature of these towers compared to others in Vatika City. Any deviation from this norm would jeopardize resident safety especiuually kids and senior citizens which is not acceptable.
6. Service Standards:
There should be no degradation of services in Sovereign or infact across entire Vatika City. Instead, efforts must focus on continuous improvement and upgradation, adopting best practices wherever applicable.
7. Trusted Guards:
Guards who have served Sovereign towers for years must not be replaced from these towers. Over time, residents have developed trust in them, which is critical for maintaining a secure environment.
Acknowledgment and Future Expectations:
I
appreciate VCAOA’s acceptance and circulation of the MOM as per the discussion.
One of the steps highlighted in the MOM has already been implemented( Sov. Committee) , and I am
sure that this sets a precedent where no
decisions impacting Sovereign residents will be made without the prior
knowledge and approval of the Sovereign Committee .All Sov. residents need to be fully informed. Moreover As you rightly agreed , Sovereign
Towers has exclusive rights like Sovereign Club ,Lobbies ,HVAC based on the
premium which owners paid here ( and exclusive security too which has been
consistent and without break since the inception/
more than a decade). I would also like to thank VCAOA for having a meeting with the G4S team yesterday and we sincerely hope that you are able to reach an agreement with them for entire Vatika City, as they are a world class company which provides excellent services.
Thank you for the clear and focused meeting and we look forward to collaborative steps that prioritize the welfare, safety, security and satisfaction of all residents not only in Sovereign but throughout Vatika City.
Best regards,
Nitin Mehta
Sovereign 3
Vatika City
9958275566
Dear VCAOA Team,
This email pertains to the following:
1. The meeting held on 14th January 2025 between VCAOA (Vatika RWA) and the Sovereign Tower Committee.
2. Circular No: 22-12-2024/#12-11/VATIKA CITY SOVEREIGN TOWER COMMITTEE/VATIKA CITY SEC-49 issued by VCAOA.
3. Discussions between VCAOA and the Sovereign Committee on the whats app group “Sovereign Committee.”
4. The Sovereign Committee’s disagreement with the proposed changes by VCAOA due to lack of data validation for CAM charges.
Considering the above points, we, the Sovereign Committee, had requested VCAOA to provide all relevant data and analysis to establish the proposed CAM charges for Sovereign Towers before implementation. Unfortunately, this data has not been shared yet.
It is important to note that CAM charges for Sovereign Towers (Sovereign 1 to Sovereign 4) have historically been calculated using a consistent mechanism that has been in place since the inception of these towers. This mechanism was initially implemented by the builder, Vatika, and subsequently followed by all previous RWAs. A sudden change without proper justification, transparency and agreement is unfair, unjustified and illegal.
To ensure clarity and consensus, we urge the following actions ( not only for Sovereign but all towers in Vatika):
1. Data Sharing: VCAOA must share the detailed analysis and justification for the proposed CAM changes with the Sovereign Committee,other committees and residents.
2. 3rd Party Audit: A proper third-party audit should be conducted and discussed with residents. This will ensure transparency and validation of the CAM charges.
3. Validation Exercise: A detailed and inclusive exercise involving Sovereign and other towers and Vatika residents should be conducted. This will ensure consistent CAM charges across all towers in Vatika, based on relevant parameters and accurate data.
4. A discussion and agreement with the committee formed for each of the towers and open discussion with residents ,once an agreement is made amongst the Committee group/s.
The core purpose of forming a committee is to validate the proposals put forward by the RWA. If validated, these points can then aid discussions between the RWA and residents. However, in this case, the vast majority of the Sovereign Committee/Other Committee does not agree with the proposed changes due to the lack of justification, transparency, and analysis , its responsibility of RWA to share proper details both with residents and the Committee members.
We kindly request VCAOA to take the necessary steps to address
the above concerns, as well as the points raised by Sovereign committee members during
WhatsApp discussions on the concerned group.
Let us work together to make Vatika City the best place to live, irrespective of the tower we belong to. After all, we are all "very proud Vatikans first".
Warm regards,
On behalf of
Sovereign Committee
18/01/2025
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Dear VCAOA Team,
Further to trailing mail and regarding Circular No. 24-01-2025/#01-7/REVISED SOVEREIGN CLUB & HVAC CHARGES/VATIKA CITY SEC-49, I find the said circular as an attempt to mislead the Vatika residents and lacks proper data/analysis for all individual Vatika City towers while targeting only Sovereign. Implementing such unproven measures is unethical, illegal, and unjustified.
I strongly oppose this decision, both personally and as a member of the Sovereign and HVAC Committee.,
On behalf of
Sovereign and HVAC Committee
Amit Jain
C1-803
---------- Forwarded message ---------
From: nitin mehta <nitin1...@gmail.com>
Date: Sat, 25 Jan 2025 at 1:28 PM
Subject: Re: Action Points of Meeting Held between VCAOA and Sovereign Committee on Tuesday 14th Jan 2025
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Agree!👍
Potentially prioritising their own agendas or interests over collective welfare.
1. Political Posturing: The RWA appears to be more focused on creating an illusion of activity or progress rather than genuinely addressing broader issues.
2. Neglect of Responsibilities: The RWA seems to have forgotten their primary responsibility to serve all residents equally and fairly.
3. Degradation of Standards: Instead of upgrading underperforming areas or facilities, the focus seems to be on downgrading well-maintained ones, possibly to appear balanced or to gain approval from certain groups.
4. Resident Expectations: As residents have invested in a premium living experience, there is dissatisfaction with the RWA’s approach, which could be seen as diminishing the value and quality of the community.
Dear VCAOA,
Thank you for your email.
To summarize the points we have reiterated earlier:
1.HVAC + Club Charges: These charges have always been part of the final CAM /Charges that Sovereign residents pay. You cannot alter the methodology arbitrarily ,which has been in place for more than a decade. As you are aware, residents pay HVAC charges monthly in addition to club charges, and this structure has been in place since the inception of Vatika City. This is also the basis on which homeowners purchased their properties here.
2.Tower-Specific CAM Calculation:
The calculation of CAM must be done for each tower individually, due to uniqueness of each
tower—be it Jasminum, Ixia, Primrose etc.— Targeting specific towers
is not only unethical and illogical but also potentially illegal. Once done , an
external agency must be put to validate the data and the change needs to be
implemented across Vatika City and not only in specific towers.
3.Data Transparency: None of the Sov. committee members agreed to the data that was presented but never shared and also they never agreed to the wrong steps taken by RWA . There is a clear distinction between showing data and providing it for review/Sharing , which, we hope, you understand.
4.Scheduled Meeting: After considerable discussion, and with Sovereign committee members opposing your autocratic approach and decision, a meeting for later, as confirmed by a respected RWA member ( on 15th January 2025 at 9:16 AM ) , was to be held . This meeting was never initiated, so it is unreasonable to expect committee members to attend the open house instead.
We urge you to stop spreading misinformation and ensure accurate communication with residents. To reiterate, the committee is firmly against your decision until:
Only then can an outcome be reached that is both logical and acceptable to all residents, including Sovereign and other towers.
Requesting you to work in the interests of all the Vatika Residents.
Thanks.
Best regards,
A surprised Member of the Sovereign Committee
Thanks for your email, we welcome questions and a reasonable dialog. We hope the response below helps1. We are surprised by the emails we are receiving from the Sovereign Committee members & other residents! Ever since the circular has been circulated, explaining all perspective charges, we have been getting calls & messages for its support from Sovereign residents who want to enjoy these services uninterrupted.
2. All data and detailed costs for the incremental charges were shared with the committee. We thought we had agreed to the principle (Sovereign residents would pay for the services unique and specific to Sovereign) prospectively.
These have been summarized in the annexures supporting the circular sent on 24/1 implementing the same. We acknowledged your ask for an Open Forum and budgeting time in the 19/1 open house, unfortunately, the committee members were missing that day.
3. The Committee has repeatedly asked us for data, this was shared in our meetings. Further, this has been published for all to see, to avoid anyone being missed. Could you please let us know what is missing from the tables used to arrive at the HVAC + Club costs?
4. Could you also let us know the role the Sovereign Committee will play going forward?
We'd hoped the committee would represent, understand and help resolve issues. We however appreciate this is a difficult task, and therefore we are giving an opportunity to individual Sovereign residents at large to come and meet the RWA members on 27th and 28th of January for explanations and discussions. Further, we will bring this up for a broader GBM discussion prior to ratifying this.5. The RWA is working on recovering all leakages/under-recoveries, as we've outlined. The Sovereign Club & HVAC are just two of the leakages. The same have been mentioned in our circular also. We've shared the workings with all Vatika, since this (leakages, fund utilization) affects the entire society.6. The revisions to the Sovereign charges (for HVAC, Club) are specific and unique to Sovereign and not common-area, hence this shouldn't be confused with CAM. Good financial and accounting practices would require we adopt a zero-based budgeting for this. The CAM issue can be picked up, if all residents so wish in a GBM. We did mention in our Open House on 19/1 that RWA will need additional funding, given inflation and Capex-heavy projects in the near future.7. The ratification of these charges has been done by an elected EC body, the numbers and approach discussed with expert and resident committees, presented in an Open house and to be ratified by residents through a GBM. We believe this is fair, adheres to principles of transparency, fairness and equity, and that it is democraticThanks & Regards,Team VCAOA
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