Lost Key To Generac Generator

[Francoise Witsell]

Wonderingif anyone else has experienced issues with WIFI connection to a home Generac unit. The generator uses 2.4g to communicate to its' Mobile link app. The connection gets established but is lost after a period of time. I suspect the issue lies within the Generac itself but wanted to reach out to the community in case others have experienced similar issues.

I have a Generac unit. Sits just outside of my house and it has about a 30-foot distance from it to the AP through one window. Signal is low. Look at the unit. Totally metal enclosed. No external antenna.

The router is approx. 25ft away from generator. There is one exterior wall between them. The signal is 50-60%. at the generator. I did try changing the auto feature on 2.5g to manual and using designated channels. I didn't try all of the channels but did use 1,6, and 11. None of these changes helped.

What Firmware version is currently loaded?

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.

Thank you all who responded to my message. I applied many of the suggested solutions and it appears that the factory reset of the router solved the problem. Only time will tell if the issue is resolved but I'm hopeful.

Please mark your thread as solved so others will know if you feel this fixed it. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.

-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...

Enjoy.

I failed to mention this earlier. This is a new generator installation. Barely a month old. Connection issue from day one. Their initial response was "we have never seen this issue, typically just won't connect not dropping the connection". I wanted to be as certain as possible my equipment was not the issue before I pressed them to fix this. I will post again as this progresses with the dealer. Thank you for the advice. Should I change anything in my post/threads?

Like some of you I am sure, being stuck in a cold house with my wife, kids, and mother-in-law in the middle of the February 2021 freeze was the tipping point for us. It was time to get a generator. Also like many of you as a result of the pandemic, we were in the middle of reassessing our living decisions and space needs around that same time. It was not until summer 2021 that we decided to move to West U and started exploring a generator for our new home.

Then, as it turns out, our approval process in West U hit a delay. Thus, my installation was delayed another month or two in City Hall. Finally, we got the ball rolling in April, the pad poured in May, and the installation in June. So why am I writing this in September? A number of things: My schedule and a Covid outbreak in our house, then a number of minor issues that led to five- to seven-day delays each time. We had issues getting our gas meter upgraded with some back-and-forth between Quality and CenterPoint. The regulator necessary for gas supply to the house was installed a week before CenterPoint was able to come out to upgrade the meter, leading to hot water supply issues. We also had issues with how our HVAC system connected to the generator. We had a couple parts that needed replacing. My takeaway here: Inevitably, things happen so just be prepared to deal with that in this process. There were difficult moments, but Quality worked with us fully to navigate the issues and they got the job done.

All in all, the installation process itself is not that bad. But it was a long road, and it certainly was not without a couple points of legitimate frustration. Despite a couple trip-ups, Quality does good work overall, and they have fairly comprehensive maintenance and monitoring services as well. All my interactions with their staff were positive. And to their credit, they apologized and explained the issues whenever things hit a snag.

Now, say a generator is not in the cards for you. There are alternatives to keep the critical functions of your home up and running in the event of power loss. Reliant is knowledgeable about these solutions as well and will work with you to find the right product for your lifestyle.

The tutus and the two fours are practically the same chassis the only difference being size of the alternator and wiring. The two sixes on the other hand are slightly bigger both deck and height along with some components changes on certain parts both motor and alternator. If you have painted motors it is likely to be a Wisconsin engine were a cleanish motor is the signifies a South Carolina built unit.

This sounds great! Would you mind posting the links to your generator and extension cords and all I ask for when calling to schedule the plumber is to come install a quick disconnect valve? Thank you!

This is nice for a well able bodied person. I have helped people do this that were trying to cut corners and all was fine while he was able to set it up. When he passed away, it became an impossible task. Pro tip: Save up enough money to be fully automatic, you will never regret it.

This is what I did as well after the wintergeddon. 9kw dual fuel generator for right around $1000. I installed the interlock on my electrical panel from a kit. I also plumbed the line from the gas manifold to where the generator will sit on the patio when in use. There are kits for this too, typically for people wanting to connect their gas grill to their home propane tank. It took a few weekends, probably 15 hours of my labor, and about $1300 all in.

Some portable generators deliver clean power. When shopping for the generator, look for one that has less than 5% total harmonic distortion running under full load. Those will most likely have a power head that is fully copper wound. Honda, Northstar, and Power Horse are three brands that meet that spec.

FYI regarding dual fuel and tri fuel generators. If you are using anything other than gasoline, such as using natural gas instead or propane fuel, the generator will deliver 25%-30% less power of the advertised generator wattage. For example, if you are using anything other than gasoline on a 1000W generator, you will only be able to get max 750W-800W of power and not the full 1000W.

Something to keep in mind is that flood insurance does not pay for flooded generators that are installed outside the infrastructure of the home even though they are connected to the home. Ours flooded during Hurricane Harvey and we had to absorb the loss and fund the replacement ourselves. We installed it on a 4ft platform the second time around. Lessons learned.

There is actually a loop-hole to this rule regarding flood insurance not covering this. If your concrete pad is touching your house, the generator can pass as part of the house. If you set your pad or stand off of the house, then it is not covered by insurance.

The second meter is dedicated to the generator. CNP tapped the main gas line, which was in our neighbors yard behind us. CNP used their big machine to bore underground between the new meter location and the main gas line that they tapped into. The second generator is a separate CNP account number, but we married the two accounts to make one monthly payment.

I have installed at least 100 generators, maybe only a dozen or so small, under 40kw residential units. Im sure its much more but over the years, I have lost count. The one thing I do remember is that the Generac brand is consistently problematic as the very bottom of the line brand. Make sure to buy a Kohler or a Cummins, liquid cooled if at all possible.

I ordered one from Texas Star Power, we ordered it in Feb of 2021 and it was finally cut over in Aug. 21. They wanted nothing down and payment upon completion. We had some hiccups with scheduling and rain delays but we were told at the beginning that it would be July or August before completion because of scheduling and supply chain issues. The cut over switch was the most difficult to get I believe. Leading up to the cut over we were losing power with increasing frequency and duration, a few days before the cut over we lost power for 5 hours. I took a ribbing from my neighbors because of my non functioning generator. Since the cut over, again that was a year ago, we lost power once, it was for three and a half hours, we were happy to be sitting in our Ac watching TV while the rest of the neighborhood was dark. It was expensive but I think worth it.

Generators are pretty noisy, so you can look at Kohler, who claims they have quieter ones. I would also be concerned about natural gas prices. They are better here, but when we export lng to the rest of the world, the prices will rise are lot too.

we bought a generac from generator supercenter in tomball, took 15 months and the service was awful but guess thats the price you pay for something in such demand. overall glad we got it, but would choose a smaller vendor if we had to do it again.

What was not mentioned were the after-installation costs; $20/month by Centerpoint to maintain the account and and an annual (bi-annual?) maintenance cost of $350 to change the oil and review the generator.

If you want to shut your generator down at night to give it a rest, or cut down on night time noise levels; larger UPS or battery back ups for telephone and internet systems should be considered. Most modern phone systems will need power to operate. Some systems go down if the telecom or internet provider has power issues at their switching station. YMMV

We acted as our own contractor for our generator. We ordered the generator on Amazon the week after the deep freeze. It took six months to get the generator delivered. We poured our own pad and got permits from the power company and our HOA. No city or county permit was required. We hired a licensed electrician to install the generator. By acting as our own contractor we saved $5,000 from the lowest bid we received.

We did a whole home Kohler generator system 12 years ago and have never regretted it. During the freeze, had neighbors and their pets for three days. The generator ran slightly over 55 hours, but we could cook, we were warm, and NO BROKEN WATER PIPES. Need I say more.

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