vyvsent waneeta albirtyne
Tracee Hsiang
I am using a MacBook, early 2015, Retina. And since I have updated to MacOS Monterey 12.0.1, it freezes (with vertical orange/pink lines across the whole screen) whenever I watch Netflix using Firefox. (After about 2 minutes of watching.) See the photo below. The whole laptop freezes up, it stops working, and I have to do a hard restart.
I have observed some Firefox 95.* video freezes when viewing Netflix on macOS 11.6.2 on an M1 mini. These did not occur with Firefox 94.0.2, or Safari 15.2 on the same or earlier Big Sur operating system version. I don't watch Netflix on my 16-inch MBP M1 Pro, but I expect Firefox 95.0.2 will misbehave there too with Netflix content.
And I won't either as I am now watching Netflix via my Apple TV 4K+ and a 55-inch UHD HDR TV. ? The only extension in Firefox is Grammarly, and maybe I will remove that to test further. I just noticed that I also had the YouTube High Definition add-on in Firefox, so removing it too.
I'm not sure how to clear the cache from my phone. So I recently downloaded Netflix and every time I press the play button it's just a black screen and the loading circle is spinning and it says loading but it's like in a loop. Whenever I press the button that brings up all the open windows it freezes. Not even the screen button works I can't turn my screen off and I can't turn my screen on and it won't even let me restart the phone. So far Netflix is the only application that causes this issue. If anyone has any information whatsoever on how to fix it or if it can't be fixed because it's an issue with Netflix and maybe software protocols inside the Samsung Galaxy A14, please somebody out there have an answer.
When I exit the full screen mode after watching a video, and either press the little red cross to close the tab, use Ctrl+W or middle-click on the tab, Chrome freezes and I get a prompt to close the application because it stopped responding...
Stops responding while playing Netflix (full screen and in browser window). Sometime its just black screen sometime the pictures just freezes, sometime the audio will play for few more seconds. After that notebook responds only to power button.
First i thoght - Oh, well, it's Windows. But now it's getting really frustrating with the Netflix issue. I know that windows can work perfectly fine (has Surface Pro for last 7 years) and for $2500 machine I did not expect to run in such troubles.
I would like to confirm with you whether the GPU is set to Ultimate mode in the Armoury Crate settings and if G-Sync is enabled in the NVIDIA Control Panel. Could you please try disabling G-Sync to see if it improves the issue? Thank you for your cooperation.
My laptop was in Optimized GPU mode when crashes occured. I switched to Ultimate and was able to watch Netflix. Still, what could be done in Optimized mode as I usually watch Netflix on laptop without power pluggen in and would rather have longer battery then full power graphics.
I would like to quickly confirm if your BIOS is updated to the latest version 311. Additionally, could you please ensure that you are using the NVIDIA display driver version (V31.0.15.2901) and the AMD graphics card driver version (V31.0.14003.25002) that have been verified by ASUS?
Furthermore, kindly attempt to disable hardware graphics acceleration in your browser to see if it improves the situation. Your cooperation is greatly appreciated.
Are you a real specialist? This problem is well known - the issue is with ATI drivers! You will not have system freezes in Netflix in any mode with discrete video active. Only with active CPU-integrated video. This bug has been known since summer. And Asus did not do anything. I have had this Flow x13 (top model) for 2 months. And similar problems make me very angry, as a customer. Asus politics changed badly: simply buy our device for 2.5K $ and we don`t give a f..k what will happen later.
Hello, I installed zorin os core about a week ago (it's the first time I'm using Linux) and I was really enjoying it, but then I turned on my notebook and a message came up from Software Updater saying that there were updates. It was the third time that Software Updater message appeared and like the last time I clicked on update but this time it said that I need to restart my notebook and so I did, since then every time I start any video (youtube,netflix,odysee...) it doesn't take 10 minutes that the image stops, the last 2 seconds of audio start to repeat, the mouse and the keyboard commands stop working and my only option is press the off button to restart.
For simplicity - Can i recommend that you open Software & Updates from the app menu. You can open the app menu from the taskbar (Panel) and type software and it will offer it up in the list.
Once open, move to the Additional Drivers tab.
Look to see which Nvidia driver you are currently using.
If using Nouveau (Open Source) try switching to the latest 510 or above Proprietary Tested Nvidia driver.
yep, I used this sudo ubuntu-drivers install and apart from the fact that the terminal asked me for my password 3 times it was all right and now the software and updates is showing an nvidia drive and no longer a "manual drive" I will see if it will be okay but apparently yes.
I just have one more question should I keep updating my system with the update software? I know that if I don't update the system can have security holes but if I update it will bug the nvidia card and I will need to do this every time?
thank you in advance.
The Issue is the screen freezes, including the mouse icon on screen, as does the sound. It will stay frozen until I switch the Laptop off with the power button, then turn it back, wait until it boots, then it goes as normal, this can happen several times within 1 hour.
Thanks for signing up! Keep an eye out for a confirmation email from our team. To ensure any newsletters you subscribed to hit your inbox, make sure to add newsl...@nl.technologyadvice.com to your contacts list.
when I am watching netflix about 10 mintues in to watching something firefox freezes for a split second then goes back to being normal. this goes off and on every 15 seconds or so. over time the freezes get longer to the point firefox completely freezes and will not come back. gives me error from windows saying firefox has stopped responding.I can force end it then go right back into firefox and runs great then does the samething again. I noticed this after the lateset update.
So does that mean you have the recommended size (Default) that you have been in there before and you looked and saw the recommended size (Below the Default Numbers) then you clicked Custom Size then entered the Recommended new size ?
Could you check for Video card update and or re-install it please as per : -US/kb/upgrade-graphics-drivers-use-hardware-accelerationTry without Hardware Acceleration alsoYou might want to turn off Extensions you do not use daily.
You may want to try this: Open the System Folder then Click on left side Advanced System Settings which opens System Properties click the Advanced Tab then click Performance button Settings then the Advanced Tab then Click the Change under Virtual Memory click Custom Size and Change Size to where it says Recommended Size then Click Set and then Click Apply then please Re-boot.
No i have never messed with it before. I had try to try this something before with Spotify support but it will not let me change any of the settings for it. Whole window except for ok and cancel is grayed out
My 5000t started playing up yesterday, when selecting a program on Netflix and it goes to the episode / info screen before playing, well it just freezes. No waiting will sort it, exiting to TV the Netflix screen stays as is but the TV channel sound you were on before is playing, very odd. Only way to get off the screen / sound is power off
I've done a factory reset to see if this cures it, but it's done it 3 times now, last time twice in a row straight after power off.
That exact thing happened to me today on my 5000T.
Wife chose her login then the picture froze at her Netflix home page. Couldn't navigate out of it. I have the feeling the X button quited Netfix back to terrestrial for sound but with video still frozen on Netflix.
The only thing is this.. she had only today re-signed up with Netflix having cancelled her subscription many months ago. I wonder if she should delete her 'old' user name on the Humax and start afresh. Might ve a weird bug. I'll check tomorrow.
Exactly the same problem. I had a brief discussion (it was right at the end of the working day) with a Humax technical support person who said there may be a problem that the TV had lost the HDMI connection and was reverting to its own input rather than the PVR box. However that doesn't seem to be the fix (only power right off). In our case there is no change of Netflix info and the Netflix app in the TV itself (Samsung) was working fine. I also noted that not only was there no response to the Humax remote but none of the hardware controls volume channel up/down or power on/off worked either.
It happened again a few times this last weekend whilst the tuner was on BBC1 (standard definition).
I exited the Netflix App and as well as the frozen Netflix picture, the message "Press OK for HD" appeared superimposed over the the Netflix picture.
This proves that the problem is in the Humax box as the "Press OK for HD" message would come and go which it wouldn't do if the TV had lost the HDMI connection and was just showing the last remembered picture from the Humax box.
Update:
I've just spoken to Humax Technical Support and they have advised that this is a known issue that is being investigated at the moment.
Apparently this is happening with other hardware devices, not just Humax and Netflix is currently looking into it.