App crashes after finding my account

[Victoria Kinsella (Vikki)]

Hi All,

Soulseek has suddenly stopped working and will not run.

Everything was working fine up until a few days ago, now; every time I run SLSK, all I get is an appcrash in my event logs and it won't start. It finds my account (djvikkikay), tells me I'm offline, pauses for around 10 seconds and then crashes.  I've attached the full error report below. Does anyone have any ideas what's going on?  I'm on Windows 11 22H2 and it's up to date with all the updates.

Thanks,

Vik

=========================================================================

Version=1
EventType=APPCRASH
EventTime=133100552945440409
ReportType=2
Consent=1
UploadTime=133100552949484190
ReportStatus=268435456
ReportIdentifier=43e07ca5-f42c-4fd0-87d1-7c27f6ca5468
IntegratorReportIdentifier=0fbf89ef-fd13-404f-900f-6cfbbb991090
Wow64Host=34404
NsAppName=SoulseekQt.exe
AppSessionGuid=00001ae4-0001-000f-258c-90663fded801
TargetAppId=W:0006a8d63f2ffb9e27fddc78000d3b02c00b0000ffff!0000fbba80d88c956bfe1c488de751be063f5ce5eea2!SoulseekQt.exe
TargetAppVer=2019//07//24:00:48:09!32606f!SoulseekQt.exe
BootId=4294967295
TargetAsId=468
UserImpactVector=808452880
IsFatal=1
Response.BucketId=2bf120ed3c9bcef527e57d77752706bd
Response.BucketTable=4
Response.LegacyBucketId=1721920384559154877
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=SoulseekQt.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5d37aac9
Sig[3].Name=Fault Module Name
Sig[3].Value=libstdc++-6.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=40000015
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000020197
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.22621.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=e460
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=e46086e4781a6bbb3fd6f6996fa4866d
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=1a8c
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=1a8c2a5f82ade169a913ed86ed78f40d
UI[2]=C:\SoulseekQt\SoulseekQt.exe
LoadedModule[0]=C:\SoulseekQt\SoulseekQt.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[5]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[6]=C:\SoulseekQt\Qt5Core.dll
LoadedModule[7]=C:\SoulseekQt\Qt5Gui.dll
LoadedModule[8]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[9]=C:\SoulseekQt\Qt5Multimedia.dll
LoadedModule[10]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[11]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[12]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[13]=C:\WINDOWS\System32\sechost.dll
LoadedModule[14]=C:\SoulseekQt\Qt5Network.dll
LoadedModule[15]=C:\WINDOWS\System32\win32u.dll
LoadedModule[16]=C:\WINDOWS\System32\USER32.dll
LoadedModule[17]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[18]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[19]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[20]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[21]=C:\WINDOWS\System32\ole32.dll
LoadedModule[22]=C:\SoulseekQt\libgcc_s_seh-1.dll
LoadedModule[23]=C:\WINDOWS\System32\combase.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[25]=C:\SoulseekQt\libstdc++-6.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[29]=C:\SoulseekQt\libwinpthread-1.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[33]=C:\SoulseekQt\Qt5Widgets.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[35]=C:\WINDOWS\SYSTEM32\NETUTILS.DLL
LoadedModule[36]=C:\WINDOWS\SYSTEM32\SRVCLI.DLL
LoadedModule[37]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\UxTheme.dll
LoadedModule[39]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[40]=C:\WINDOWS\System32\NSI.dll
LoadedModule[41]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[42]=C:\WINDOWS\System32\shcore.dll
LoadedModule[43]=C:\SoulseekQt\platforms\qwindows.dll
LoadedModule[44]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[47]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[49]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[51]=C:\SoulseekQt\styles\qwindowsvistastyle.dll
LoadedModule[52]=C:\SoulseekQt\bearer\qgenericbearer.dll
LoadedModule[53]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[54]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[55]=C:\SoulseekQt\imageformats\qgif.dll
LoadedModule[56]=C:\SoulseekQt\imageformats\qicns.dll
LoadedModule[57]=C:\SoulseekQt\imageformats\qico.dll
LoadedModule[58]=C:\SoulseekQt\imageformats\qjpeg.dll
LoadedModule[59]=C:\SoulseekQt\imageformats\qsvg.dll
LoadedModule[60]=C:\SoulseekQt\Qt5Svg.dll
LoadedModule[61]=C:\SoulseekQt\imageformats\qtga.dll
LoadedModule[62]=C:\SoulseekQt\imageformats\qtiff.dll
LoadedModule[63]=C:\SoulseekQt\imageformats\qwbmp.dll
LoadedModule[64]=C:\SoulseekQt\imageformats\qwebp.dll
LoadedModule[65]=C:\WINDOWS\system32\dwrite.dll
LoadedModule[66]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[67]=C:\WINDOWS\system32\d3d9.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\dxcore.dll
LoadedModule[69]=C:\WINDOWS\SYSTEM32\directxdatabasehelper.dll
LoadedModule[70]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[71]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[72]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[73]=C:\WINDOWS\SYSTEM32\textinputframework.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll
LoadedModule[75]=C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=22621
OsInfo[3].Key=ubr
OsInfo[3].Value=674
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=2057
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=221831478
OsInfo[15].Key=osinsty
OsInfo[15].Value=1
OsInfo[16].Key=iever
OsInfo[16].Value=11.1.22621.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=16254
OsInfo[19].Key=svolsz
OsInfo[19].Value=237
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=220506
OsInfo[22].Key=bldtm
OsInfo[22].Value=1250
OsInfo[23].Key=bldbrch
OsInfo[23].Value=ni_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.22621.674.amd64fre.ni_release.220506-1250
OsInfo[30].Key=buildflightid
OsInfo[30].Value=8E409263-45B4-438D-AD01-6E9674AB032A.1
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[33].Value=RS:11E0F
OsInfo[34].Key=fconid
OsInfo[34].Value=18299130,0,2,0;19194231,0,2,0;19638787,0,2,0;23531064,2,2,0;23562335,2,2,0;23563673,2,2,1;25704915,1,2,1;26008830,0,1,1;29882130,0,1,1;29882131,0,1,1;34592303,0,2,1;35620393,0,2,1;35681102,0,1,0;36803295,0,1,0;37007953,0,1,1;37337255,0,2,1;37337272,0,2,1;37634385,0,2,1;37715785,0,2,1;38320543,0,1,1;38758896,0,2,1;38764045,0,1,1;38859191,0,2,1;38888144,0,1,1;39130862,0,2,1;39130896,0,2,1;39139876,0,2,1;39145991,0,1,1;39146010,0,1,1;39177456,0,2,1;39281392,0,1,1;39410888,0,2,1;40131846,0,1,0;40260922,0,1,0
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
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OsInfo[37].Value=0
OsInfo[38].Key=servicinginprogress
OsInfo[38].Value=0
OsInfo[39].Key=featureupdatependingreboot
OsInfo[39].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=SoulseekQt.exe
AppPath=C:\SoulseekQt\SoulseekQt.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=AD1CAA085CB900A0CAE1802E90236CD6
MetadataHash=-1598914075

[Victoria Kinsella (Vikki)]

Ahhh flip, it was the %appdata%\local\SoulseekQt problem. Cleaned that out and it was fine... duh x