Login failed. Reported failure reason: socket error. Please change your login settings in the Options tab and try reconnecting.

[Helin Senturk]

Hi! ''Login failed. Reported failure reason: socket error. Please change your login settings in the Options tab and try reconnecting.'' I am struggling to solve this problem. I tried to change my account name and everything but not worked. Help me please! :(

[maxreso...@gmail.com]

i have the same problem, any luck?

[Gazz Gazeer]

Uncheck use nat pmp port mapping then click check port button. see if that helps

[wexfor...@gmail.com]

I to logged off of Soulseek this morning, and am now facing the same issue when attempting to log back in, as the other users have reported, it reads  Login Failed. Reported failure reason: socket error. Please change your login settings, in the options tab and try again. This is frustrating, as my previous build 2017 Qt kept freezing, so went to the NS build. I fear if they do away with the NS build, a hell of a lot less of us are going to be able to access SoulSeek period. I have now only NS on my desktop PC, and can't access QT 2019 on my Microsoft Surface Book. I hope Nil and the team will rectify this situation real quick. This is the second account I have been shut out of due to error on the programs part.

Any help is much needed and appreciated.

[steven.a...@gmail.com]

Same issue after I started The 64 bit client.

[yog...@gmail.com]

Had similar issue. So beside listenng port I forwarded the server port also (you can find it in options just like the listening port) and made an exception for it in firewall. Now everything is fine.

[Thor Nogson]

Had similar issue today. Solved by going to Options/Login As - and then re-entering the *same* username and password as appears there

[Kevin Cao]

Hi guys i tried going into options then login as then click on ok it still say the same message

[Max Pietra]

Hi Thor. Where is this option to 'login as'? I am unable to edit my username under the 'login' tab. 

[Max Pietra]

Ignore me Thor! Found it and this also fixed my problem! Thank you very much

[Max Pietra]

Now the problem has come back and this solution no longer working ):

On Friday, 10 November 2023 at 10:27:42 UTC Thor Nogson wrote:

[Dàwéi Hēiér]

Just got this as well... is it down ?

[Antonio Trecel Diaz]

Help! Experiencing same issue

[Nikos Kati]

Same problem today

[Rodolfo Garces]

So whats the soulution???? Please help i have event this 

weekend

[Zoltán Német]

same problem for me. Port open, decade old login and password not working anymore