Iso Iec 17021-3

[Jodee Bouman]

ISOIEC 17021-1 sets forth the requirements for bodies engaged in auditing and certifying management systems. It outlines the criteria for evaluating the competence, impartiality, and performance of these certification bodies. Applicable to various management system certifications, including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Health and Safety Management), ISO/IEC 17021-1 ensures that certification bodies operate impartially, consistently, and reliably, adhering to internationally recognised best practices. Other standards, such as additional parts of the ISO/IEC 17021 series, specify competence requirements for various management system standards, for instance, ISO/IEC 17021-3 focusing on the competence of auditors and other resources for Quality Management Systems Certification.

Customers can verify accredited certification claims using JASANZ Register, an online database of JASANZ-accredited management system certifications. The JASANZ Register allows users to proactively track certification statuses and identify fraudulent certifications.

Understanding ISO/IEC 17021-1 Management System Certification is an online masterclass covering the conformity assessment concepts for the certification of management systems. Key topics include the principles, standard requirements, and linkages between clauses in the standard, and other related standards. The course aims to provide a high level of understanding of the standard which will allow certification body auditors and staff, scheme owners, scheme developers, regulators, government employees, and more, to understand the standard and its application. On successful completion of this course, participants will receive a Certificate of Completion.

Accredited certification offers numerous benefits to customers, providing reliable supplier selection, increased competitiveness, and operational efficiency. Choosing organisations certified by JASANZ-accredited Certification Bodies ensures credibility and informs informed decision-making.

In addition, we produce the key ISO 9004 standard which provides guidelines for organizations who wish to go beyond ISO 9001, as well as other guidance standards such as ISO 10005, ISO 10006 and ISO 10007.

In addition a number of guidance papers on the auditing of quality management systems can be found on the website of the ISO 9001 Auditing Practices Group. These have been developed by an informal group of quality management system experts, auditors and practitioners from ISO/TC 176 and the International Accreditation Forum.

Also note that ISO/IEC 17021-3: 2017 Conformity assessment -- Requirements for bodies providing audit and certification of management systems - Part 3: Competence requirements for auditing and certification of quality management systems may help you.

Regrettably this is NOT a service that is available for individual users of the standard. If you, as a user, have a query on the standard you should contact your national standards body or liaison organization in the first instance, to seek advice on resolving it.

Two of the principal standards underpinning the world of management system audit are currently in the process of revision. The good news is that the CQI, as a Category A Liaison to the technical committees developing the new revisions, will be present at the negotiating table.

It starts by outlining the principles of auditing, which are essentially the value set on which management system audits must be based. This includes integrity, fair presentation (of audit results), due professional care, confidentiality, independence and an evidence based approach.

On 7 November representatives of Project Committee 302 will meet for a week in Orlando, the US, to work on the next iteration of this standard. A design specification has already been produced which confirms that while the overall purpose of the standard is unlikely to change, the contents will be refreshed to consider developments such as increased integration of management systems, the evolving role of IT on audit practices, addressing complex business structures, managing audit risk and adding value to audit programmes.

ISO/IEC 17021-1 is the foundation of this series. It covers audit principles, general requirements around contracts and liability, structural requirements relating to the certification body and top management, as well as resource requirements relating to auditor competency and outsourcing. It also includes information requirements relating to management of certification documents and protection of confidentiality, process requirements relating to planning, conducting and reporting of third party audits, and management system requirements relating to the certification bodies own management system.

With more than 1.2 million ISO 9001 certificates issued worldwide, any change in the way certification bodies audit and certificate quality management systems will have a far-reaching impact, not just for the certification bodies but also for their clients.

The CQI recently ran a survey inviting our quality management system (QMS) auditors to comment on several of the proposed amendments. A total of 90 responses were received and the results appear below.

Among those who responded to the survey, there was general support for the direction ISO/IEC TS 17021-3 is taking. This was consistent with the result of the ISO vote on the Draft International Standard (DIS). This closed on 11 October and revealed 97% of participating members had voted to approve it.

Despite this overwhelming support, more than 200 comments were received on the draft and ISO procedures dictate that each of these is individually reviewed. A second meeting will be held in Geneva, Switzerland, later this month for this purpose.

So what are the implications of these changes for CQI members? Changes to ISO 19011 impact all IRCA auditors, irrespective of the schemes they are registered to or their current grade, because the standard provides the very foundation for management system audit. It underpins all IRCA training courses, shaping both their structure and contents. The behaviours it champions are also echoed in the CQI Code of Conduct. Everyone practising audit as a profession should therefore endeavour to keep abreast as to how ISO 19011 evolves.

ISO 19011 is used by organisations to define, develop and manage their internal audit programmes as well as supplier/contractor audits. Those entrusted with managing these functions within their organisations similarly need to be mindful of any changes and how these may impact their current audit methodology.

Evaluacin de la conformidad. Requisitos para los organismos que realizan la auditora y la certificacin de sistemas de gestin. Parte 3: Requisitos de competencia para la auditora y la certificacin de sistemas de gestin de la calidad. (ISO/IEC 17021-3:2017).

Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 3: Competence requirements for auditing and certification of quality management systems (ISO/IEC 17021-3:2017)

valuation de la conformit - Exigences pour les organismes procdant l'audit et la certification des systmes de management - Partie 3: Exigences de comptence pour l'audit et la certification des systmes de management de la qualit (ISO/IEC 17021-3:2017)

L'ISO/CEI TS 17021-3:2013 vient complter les exigences existantes de l'ISO/CEI 17021. Elle comprend des exigences de comptence spcifiques pour le personnel intervenant dans le processus de certification des systmes de management de la qualit (SMQ).

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For many years the selection of audit professionals to audit technical areas, industrial categories, NACE codes, IAF codes, etc has relied on the logging of audits to codes and the review of work experience via resumes.

Whilst this process provides a qualification focus it does not standardize the knowledge or even base line technical competence. For those involved in the assessment and certification, management and coordination of auditor to audit, this is the holy grail.

The ability to systematically assess ones own technical competence to content categorized by IAF codes (of which there are 39) is a near to hand. Exemplar has compiled a global contingent of subject matter experts to help identify the body of knowledge and the competencies.

The outcomes of this work will be a series of exams detailing the understanding of the use of ISO9000 and ISO14000 within each of the technical areas. A certificate of competence will be issued for each exam successfully completed. The professional can then build a complete compendium of technical area competencies.

The exams are being developed using over 200 individuals from 13 countries located across 5 continents. Global reach and engagement is essential, in this way the outcomes of the assessment become relevant to many industries across the globe and build on the portability of the certification that results.

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