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[Tisham Candella]

Sometimeswhen I'm browsing the web on Chrome the whole window goes all black for a second and then comes back. When this happens, an entry is made at Windows' Event Viewer showing that the Intel graphics driver crashed and recovered successfully.

When I'm playing a game using the dedicated GPU, and at the same time running Chrome on the integrated GPU, sometimes the browser starts to have graphical issues, such as flickering and distortions. But even when I'm not running anything on the dedicated GPU, this sometimes happen, but not as often.

I've noticed all the times issues occur the integrated GPU is at 30-90% of usage, seems like it doesn't work well under some usage. I don't know if it's normal or not, but even when I'm gaming on the dedicated GPU, the integrated one gets at least 30% of usage, even when only the game is opened.

For example, I can't pass the WebGL stress test ( -archive.azurewebsites.net/graphics/webglstresstest/) and the WebGL part of the Basemark browser test ( ), both moments the driver crashes/Chrome goes all black and recovers.

When these issues happen, only the program's window is affected. I was able to take a screenshot. The dedicated GPU was not in use. I was just doing normal browsing and then everything went black, this time it did not come back. Portions of the window are shown when I get the mouse on the top of them.

Reinstalling all of my Chromium-based programs, such as Chrome, Discord, Rockstar Games Launcher, Epic Games Store, etc., seems to have fixed all of the issues, at least for now. They all have a GPU cache folder which has files that are never updated, dating back to the installation date.

2. Yes. That seems to have stopped most of the issues for now. But I have the feeling they will come back. When I bought this laptop, I didn't have any of the mentioned issues. After a while, they all showed up. Same occurred with my cousin, who has the same laptop as me.

3. They seem to be exclusive to Chromium-based apps, which includes Chrome, Discord, Steam, Epic Games Store, Rockstar Games Launcher, etc. I can't precise because most of the apps I use daily are Chromium-based. Almost all apps use it under the hood nowadays.

Thank you for sharing all of this information with us. Since the issue is no longer happening after reinstalling the programs we won't be able to continue troubleshooting, the issue might have been caused by a Windows or driver update.

If the issue comes back feel free to open a new thread. Also, I would advise you to test our latest generic driver on your system version 30.0.101.4091 only in case the issue returns, you can install with a clean installation.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

When Chromebooks first arrived in 2011 they were routinely derided -- and rightfully so -- for their limited functionality and reliance on a consistent internet connection. The operating system turned 10 years old last year and today's Chromebooks, which come in both laptop and two-in-one designs, are far from where they started, but some things haven't changed, and you might not be willing to work with the limitations they do have. (Also, if you don't feel like reading this and would just rather experience Chrome OS, here's how to temporarily run it on any laptop using an inexpensive USB flash drive you probably already have lying around.)

When Chrome OS launched it was essentially Google's Chrome web browser. For those used to an operating system like Windows and Mac, it made the average Chromebook seem like little more than a laptop that runs a web browser and that's all.

Even if the Chrome OS never matured beyond that, the fact is quite a lot can be done entirely on the web these days. Take stock of everything you do on a daily basis and you may find there's nothing you can't accomplish with Chrome at its most basic level.

That said, a Windows laptop or MacBook can run the Chrome browser as well as other software supported by those operating systems. Even if you don't immediately need a particular piece of software, it's nice to have the option. Plus, if you're shopping for a Chromebook for remote learning with Google Classroom, a Mac or Windows PC will work as well.

Along those lines, Chromebooks are not natively compatible with Windows or Mac software. Businesses can use VMware on Chromebooks to run Windows applications but that's not an easy option for most Chromebook owners. However, there is support for Linux software, plus current models can run Android apps and there are also web apps that are available through Google's Chrome Web Store. Also, if you're considering a Chromebook as a secondary device, it's possible to use Windows or Mac software on a Chromebook by using Chrome's Remote Desktop feature and it actually works really well!

One of the big hurdles here for many people is access to Microsoft Office. You can't install the full Windows or MacOS desktop versions of Office software on a Chromebook, but you can use Office 365 online and install the Office progressive web apps. PWAs act just like mobile apps, so you can use them offline, get notifications and pin them to the taskbar. But generally speaking, if you need or want a specific Windows or Mac application -- and there's no suitable web or Android app substitute and VMware isn't an option -- don't get a Chromebook.

Also, if you need advanced photo- and video-editing capabilities, you'll want a Windows, Mac or Linux laptop. Basic photo and video editing is fine, but Chromebooks typically don't offer the graphics performance you need for demanding tasks or, again, the option to install Windows or Mac software and games. On the other hand, with streaming-game services like Google Stadia, Nvidia GeForce Now, Amazon Luna and Xbox Cloud Gaming, Chromebooks can now be used for more than Android and browser-based games. You can also install and play Linux games, though you'll need a higher-end Chromebook to do it. Plus, there are also several Android apps available for photo and video editing, including Adobe options.

Several years ago, all Chromebooks were pretty much the same regardless of what company made them. Now, there's a far greater variety of laptops and two-in-ones -- convertibles and tablets -- to take advantage of Chrome OS's current capabilities. You'll still find more sizes and styles when it comes to Windows laptops, especially if you need top processing and graphics performance, but the variety of options is much better than in the past.

If you're just after a good, basic experience with a Chromebook, the small, lightweight OS has minimal hardware requirements and the same goes for web apps. Having a faster, higher-end processor, more memory and greater storage for files and apps will help keep demanding multitaskers moving along; an Intel Core i-series or AMD Ryzen processor, 8GB of memory and a 128GB SSD for storage will take you far but certainly drives up the cost. Here's what I recommend when I'm asked what basic Chromebook specs to look for:

There is flexibility with these recommendations. You can get a 1,366x768-resolution display, for example, but the cheap ones used in low-end Chromebooks look particularly soft next to full-HD models. And you can get by with 32GB of onboard storage as long as there's a microSD card slot to supplement it or you don't plan to download a lot of Android apps. Unlike a regular laptop, a Chromebook relies more on cloud storage for files rather than local storage. It's also worth noting that many times storage and memory are soldered on and can't be upgraded after the fact so you might want to plan ahead.

Regardless of what Chromebook you buy, before you buy it you should find out the device's Auto Update Expiration date, or AUE. Currently, non-Google hardware is only supported for so long before it stops receiving Chrome OS and browser updates, including those for security. For models released now, the date is roughly seven to eight years from the initial release of the device, but that's not always the case. Google maintains a list of AUE dates for all models and you should check it before you buy a Chromebook, new or used.

When Chromebooks first launched they basically became paperweights when they were offline -- a real issue if you were in the middle of editing an important document you suddenly couldn't save because your web connection dropped. Things have thankfully gotten better as Google improved offline capabilities and common apps like Netflix, YouTube and Spotify have offline options as well.

For a regular laptop, being offline is a little less of a problem since you're using installed software that saves to internal storage. While neither experience is great offline these days, Chromebooks are not a great choice if you're not willing and able to be online most of the time. On the upside, Google has made it very easy for Android users to turn their phones into instant mobile hotspots and to have Chromebooks and Android devices work better together.

The simplicity of a Chromebook can't be beat. If everything you do can be done in a web browser or with web or Android apps, there's little reason not to go with a Chrome device. Although with Android, Linux, Parallels and VMware support, you can do much more today than when they first arrived in 2011.

With a broad range of designs, sizes and styles that can be configured with all kinds of components and available with prices going from a couple hundred dollars to thousands, a Windows or Mac laptop offers greater variety in performance and use, especially if you want to easily use software or play games only available on those operating systems.

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