Yair Magana
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to Soporte Tecnico Elitesat Networks
How to build a WISP using Ubiquiti devices
Introduction
This guide shows the basic requirements and steps to build a WISP
(Wireless Internet Service Provider) using Ubiquiti AirMax devices;
suggested equipments and examples are intended for a system of up to
300 subscribers based on a single Base Station and “centrally managed”
from the principal router. It covers the following themes: basic legal
and commercial requirements, required equipments and basic services on
the Base Station, clients’ configuration and general recommendations
for starters.
The examples on this guide were designed having in mind an AirMax
5.8GHz based solution. However, this process is similar to those of
AirMax 2.4GHz devices. Be careful to use always radios and antennas,
which operate on the same frequency.
Note: this guide covers in depth only topics directly related to
Ubiquiti devices. Any other wireless devices, routers, networking
devices, complementary devices or services will be simply mentioned or
treated marginally, but this document does not pretend to actually
focus on them.
Legal and commercial requirements
Legal requirements may vary from country to country; hence it is
impossible to provide one single list of requirements applicable for
all cases. In consequence, this issue will be treated only in general
terms, notwithstanding that fact some country-specific examples may be
pointed out.
Note: It is user responsibility to be informed of any specific
requirements local authorities may require.
Among the most common requirements you may e.g. find the
following:
Permissions to operate a business in general, subject to tax laws
and codes of commerce.
Specific permits to serve as Internet Service Provider.
Obtaining licenses to operate in the selected radiofrequency (if
applicable). In the U.S., you must fill out and send forms #477 and
#445 (in case your WISP is a profit-oriented business) to the FCC.
Governmental or federal laws related to monitoring and/or logging
of users’ activities. In the U.S., your system must be CALEA
compliant.
Any other specific requirement authorities require in order to
operate as a WISP.
BaseStation
AirMax node
Minimum requirements:
High speed Internet connection, enabling you to resell the service
to third parties. (Usually residential connections don’t allow doing
that; ask your ISP for more information).
A router (Mikrotik, Pfsense, Cisco, etc…) to manage clients’ IP
addresses, bandwidths, traffic prioritization, among other basic
services your network may require. Simply as an example: a
MikrotikRouterboard 1100 (or RB450G for smaller WISP) may be a good
choice for a relatively low-cost solution without sacrificing
performance.
An Ethernet switch (just in case your router doesn’t have free
ports available).
3 AirMaxBaseStation 120º Antennas (alternately an array of 4
AirMaxBaseStation 90º Antennas, for higher capacity and throughput).
3 Rocket M5 (in case you use an array of 4 AirMax antennas, you
must use 4 Rocket M5)
Available space on a telecommunication tower, a tall building’s
roof or another elevated place, which allows you sufficient height to
have Line-of-Sight between the Base Station and customers devices
(CPE).
An CALEA compliant system (in the U.S.)
Also it is recommended, but not a must, to use the following:
A UPS system supported by an electrical power generator (Diesel,
solar panel, etc) for redundancy (UPS capacity depending on the
autonomy time you consider pertinent)
Multiples Internet connections for a higher bandwidth and
redundancy in case of failures.
Step to step
Connect the Rocket M5s (running AirOS 5.2 or a higher version) to
their respective AirMax Antennas.
Connect a FTP cable (shielded cable) between the PoE device, on
the port labeled as PoE, and the first Rocket M5; then connect the PoE
device to the power source.
Note: Connect one device at each time; configure the first one
(change of IP address), only then the second one, and subsequently the
third one.
When using a UTP (or shielded) cable connect the port labeled LAN
on the PoE device to an available Ethernet port on your router or
switch (in case of any doubt with it, consult your router manual).
Login to the first device (in case of you don’t know how to do
that, check this guide) and change the device’s IP address, assigning
one within your network range.
Note: You must assign a different IP address to each Rocket M5.
AP - Wireless Page
Enter the new IP address into the browser’s address bar to login
again. Then define the following parameters on Wireless tab:
Wireless Mode: Access Point WDS
SSID: “Network’s name”, you may use the same name on all your AP
if you like. However, it is recommended to use different names for
easier identification in the network you are connected to.
Country code: choose your country
Channel Shifting: disabled
Frequency: select an un-crowded frequency (assuming you are
allowed to use it, in case local restrictions apply).
Note: Use different channels (frequencies) for each Rocket M5 –in
AP mode – with enough separation to avoid self-interferences from your
own AP.
Output Power: select maximum power allowed by your authority in
your country.
Note: In some cases by using less power you may achieve better
performance.
Max Tx Rate: select MCS12 (if WPA2 is selected) and enable “Auto
ACK” option.
Security: select WPA2 (or another security method if you wish).
However, it is highly recommended not to use WEP or MAC ACL unless
they’re combined with WPA security, since they are highly insecure).
Press the “Change” button to confirm changes, and then press
“Apply” to apply the new configuration. Usually it takes a few seconds
until changes will have applied.
Also, you may change some parameters on the “Advanced” page:
Enable AirMax: Enabled (assuming your network is only using AirMax
CPE, associated to each AP).
Note: Remember that in case you chose not to use the AirMax
option, each Access Point will be limited to a maximum of approx. 35
client devices.
ACK Timeout (Auto Adjust): Enabled
Press the “Change” button to confirm changes, and then press
“Apply” to apply the new configuration. Usually it takes a few seconds
until changes will have applied.
In some particular cases you may need to do some changes in other
parameters; for more information see the AirOS 5 User’s Manual.
However, for most scenarios, the previously suggested settings are
enough to start using your Base Station.
Now, repeat previous steps for the other 2 Rocket M5; do so one by
one. Remember to change the IP address of each Rocket M5, select a
different frequency and SSID (in case you decided to use different
Wireless network names) for each Access Point.
Once all equipments are properly configured, (only) then install
them on their definitive locations.
Note: If for any situation you should require to go to “default”
on a RocketM5, you won’t need to access the device physically, just
press the “Reset” button located on the PoE device for a few seconds.
Clients
Ubiquiti has a large variety of devices that can act as Station
(CPE); for more details regarding which product is the best for your
needs, consult this guide.
In the following example, I am going to configure a NanoStation
M5, running AirOS 5.2, as our first client.
CPE- Wireless Page
Go to the “Wireless” tab and set the following parameters:
Wireless Mode: Station WDS
SSID: type the network’s name you want to connect. In case all
your AP using the same SSID and wanting to connect to a specific AP,
type the MAC address of the AP you want to specifically associate in
the “Lock to AP MAC” field.
Country Code: same as selected on AP.
Channel Width: this value must coincide with the AP’s Channel
Width.
Channel Shifting: Disabled
Output Power: select maximum power allowed by your authority in
your country.
Note: In some cases by using less power you may achieve better
performance.
Security: this value must coincide with the AP’s security method.
CPE- Advanced Page
Go to “Advanced” tab:
CPE- Traffic Shaping
In Stations you don’t need to enable AirMax, the device
automatically detects if the AP associated is using AirMax or not.
However, you may define AirMax Priority Level; in ascendant priority
order they are: None, Low, Medium and High.
In case you want to limit the CPE’s bandwidth, say for download
and/or upload passing through the device’s Ethernet interface, enable
“Traffic Shaping” option, however, at the same time you may use more
complex bandwidth control and prioritization policies in the principal
Router. In this example, we are going to limit the download bandwidth
to 2048Kbps and the upload bandwidth to 512Kbps.
Note: These values are not universal, and you should be aware of
how much bandwidth you offer your clients, based on factors like
these: competitors’ offers, amount of bandwidth you can buy from your
ISP, user profiles and strategies of your own business model.
Go to “Network” tab
It is recommended to use the Router mode in your client’s device
(CPE) to avoid errors caused by users, such as: an inexpert user
connecting his SOHO Router’s LAN port to the NanoM5, thereby creating
a second DHCP server on your network, provoking incorrect assignation
of IP addresses; or other kinds of inconveniences that may give you
big headaches. The activation parameters are as follow:
Within the “Wireless” tab, define the following settings:
Network Mode: Router
WLAN IP Address: define device’s private IP in the user’s network.
In this case: 192.168.1.1.
Enable NAT: Enabled
Enable DHCP Server: Enabled
Range Start: 192.168.1.100
Range End: 192.168.1.110 (this range allow the user 10 available
IP addresses for his/her computers or other network devices).
For more information about the Router mode see the AirOS 5 User’s
Manual.
General Recommendations
Based on my personal experience as a WISP’s owner, I would
recommend the following:
Use all CPEs in Router mode, since this avoids specific user
problems to penetrate into the entire network.
Assign solid and well-planned QoS policies, traffic prioritization
and bandwidth limitations from the principal Router; this will help
you to improve your users’ experience, especially at peak hours.
Use AirControl to monitor your network; this is especially useful
when you have a lot of users. Also, you may combine it with other
network monitoring software.
If available, always use Ping Watchdog in your Ubiquiti devices
and Routers. It helps prevent device hang-ups.
Use always good quality materials (cables, connectors, mounts,
etc), ensure quality installation, although more expensive, it could
save you headaches in the short and long terms.
In case of questions or doubts, visit Ubiquiti’s Forum, there are
thousands of answered questions; and in case you can’t find an
immediate result for your problem you can always you post a question;
a friendly community will certainly assist you.