Show Interfaces Status is Empty - Accton AS4630-54TE

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Shayne Fedorka

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Mar 3, 2026, 11:10:30 AM (2 days ago) Mar 3

to sonicproject

Hi,

I installed SONiC on an AS4630-54TE (switch uses the Broadcom BCM56371 Trident 3). When I login and run the "show interfaces status" command, no interfaces are listed. The management interface does not obtain a DHCP address (it establishes link but no MAC is learned on the connected switch). It does obtain a DHCP address when booted into ONIE without an image.

admin@sonic:~$ show interfaces status
Interface Lanes Speed MTU FEC Alias Vlan Oper Admin Type Asym PFC
----------- ------- ------- ----- ----- ------- ------ ------ ------- ------ ----------

admin@sonic:~$ show version

SONiC Software Version: SONiC.master.1046050-85e58e974
SONiC OS Version: 13
Distribution: Debian 13.3
Kernel: 6.12.41+deb13-sonic-amd64
Build commit: 85e58e974
Build date: Wed Feb 25 14:20:27 UTC 2026
Built by: azureuser@b7b4c58dc000002

Platform: x86_64-accton_as4630_54te-r0
HwSKU: Accton-AS4630-54TE
ASIC: broadcom
ASIC Count: 1
Serial Number: N/A
Model Number: N/A
Hardware Revision: N/A
Uptime: 19:47:16 up 1 day, 1:09, 1 user, load average: 1.22, 1.25, 0.66
Date: Thu 04 Sep 2025 19:47:16

Docker images:
REPOSITORY TAG IMAGE ID SIZE
docker-syncd-brcm latest 0af676ffda1e 822MB
docker-syncd-brcm master.1046050-85e58e974 0af676ffda1e 822MB
docker-gbsyncd-agera2 latest 273a0d356e3a 374MB
docker-gbsyncd-agera2 master.1046050-85e58e974 273a0d356e3a 374MB
docker-gbsyncd-broncos latest 1f1d3ef3730c 318MB
docker-gbsyncd-broncos master.1046050-85e58e974 1f1d3ef3730c 318MB
docker-gbsyncd-credo latest 4d303b90902e 292MB
docker-gbsyncd-credo master.1046050-85e58e974 4d303b90902e 292MB
docker-dhcp-relay latest 9df6352f11b7 296MB
docker-dhcp-relay master.1046050-85e58e974 9df6352f11b7 296MB
docker-macsec latest b5fb06158e97 303MB
docker-macsec master.1046050-85e58e974 b5fb06158e97 303MB
docker-eventd latest 27e95b6b3a8a 265MB
docker-eventd master.1046050-85e58e974 27e95b6b3a8a 265MB
docker-sonic-bmp latest 581996bcf880 270MB
docker-sonic-bmp master.1046050-85e58e974 581996bcf880 270MB
docker-telemetry-watchdog latest c9b9d5aecb2a 385MB
docker-telemetry-watchdog master.1046050-85e58e974 c9b9d5aecb2a 385MB
docker-platform-monitor latest 408b49791f05 398MB
docker-platform-monitor master.1046050-85e58e974 408b49791f05 398MB
docker-teamd latest b741dba94add 300MB
docker-teamd master.1046050-85e58e974 b741dba94add 300MB
docker-sflow latest 1a89d3aadae1 301MB
docker-sflow master.1046050-85e58e974 1a89d3aadae1 301MB
docker-orchagent latest da7e8612df8f 313MB
docker-orchagent master.1046050-85e58e974 da7e8612df8f 313MB
docker-fpm-frr latest 81d123dcbde4 351MB
docker-fpm-frr master.1046050-85e58e974 81d123dcbde4 351MB
docker-nat latest 7ad2d430064d 303MB
docker-nat master.1046050-85e58e974 7ad2d430064d 303MB
docker-dash-ha latest 1b4d025a094d 319MB
docker-dash-ha master.1046050-85e58e974 1b4d025a094d 319MB
docker-snmp latest e66efb51ae4c 289MB
docker-snmp master.1046050-85e58e974 e66efb51ae4c 289MB
docker-mux latest e2a8d72596eb 278MB
docker-mux master.1046050-85e58e974 e2a8d72596eb 278MB
docker-lldp latest 9f7fa910a542 311MB
docker-lldp master.1046050-85e58e974 9f7fa910a542 311MB
docker-gnmi-watchdog latest 0bc371a4bea1 272MB
docker-gnmi-watchdog master.1046050-85e58e974 0bc371a4bea1 272MB
docker-gnmi-sidecar latest afb31b4718b0 265MB
docker-gnmi-sidecar master.1046050-85e58e974 afb31b4718b0 265MB
docker-database latest 6e2ce7786611 272MB
docker-database master.1046050-85e58e974 6e2ce7786611 272MB
docker-bmp-watchdog latest 5b454400cb26 265MB
docker-bmp-watchdog master.1046050-85e58e974 5b454400cb26 265MB
docker-telemetry-sidecar latest f448e80e1d12 265MB
docker-telemetry-sidecar master.1046050-85e58e974 f448e80e1d12 265MB
docker-sysmgr latest bc7c9a651665 277MB
docker-sysmgr master.1046050-85e58e974 bc7c9a651665 277MB
docker-sonic-otel latest e09a7f0f3405 607MB
docker-sonic-otel master.1046050-85e58e974 e09a7f0f3405 607MB
docker-sonic-mgmt-framework latest 5a28e109175d 360MB
docker-sonic-mgmt-framework master.1046050-85e58e974 5a28e109175d 360MB
docker-sonic-gnmi latest 8bfd891cc375 384MB
docker-sonic-gnmi master.1046050-85e58e974 8bfd891cc375 384MB
docker-router-advertiser latest f743857e6935 266MB
docker-router-advertiser master.1046050-85e58e974 f743857e6935 266MB
docker-restapi-sidecar latest 7db8d5c62e5b 266MB
docker-restapi-sidecar master.1046050-85e58e974 7db8d5c62e5b 266MB

admin@sonic:~$ docker ps -a
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
1a35838f30cc docker-snmp:latest "/usr/bin/docker-snm…" 25 hours ago Exited (0) 25 hours ago snmp
6c5feaebbb2d docker-platform-monitor:latest "/usr/bin/docker_ini…" 25 hours ago Up 25 hours pmon
33dc2844ae0f docker-sonic-mgmt-framework:latest "/usr/local/bin/supe…" 25 hours ago Up 25 hours mgmt-framework
e1bfabf0c9c8 docker-lldp:latest "/usr/bin/docker-lld…" 25 hours ago Up 25 hours lldp
b12bbeaca046 docker-sonic-gnmi:latest "/usr/local/bin/supe…" 25 hours ago Up 25 hours gnmi
1569ab688272 docker-eventd:latest "/usr/local/bin/supe…" 25 hours ago Up 25 hours eventd
93d6838cd28c docker-fpm-frr:latest "/usr/bin/docker_ini…" 25 hours ago Up About a minute bgp
53cce931287b docker-router-advertiser:latest "/usr/bin/docker-ini…" 25 hours ago Up About a minute radv
71075ef91c88 docker-syncd-brcm:latest "/usr/local/bin/supe…" 25 hours ago Up About a minute syncd
388475a328b4 docker-teamd:latest "/usr/local/bin/supe…" 25 hours ago Up About a minute teamd
c66552627660 docker-sysmgr:latest "/usr/local/bin/supe…" 25 hours ago Up 25 hours sysmgr
a7e457f8926e docker-orchagent:latest "/usr/bin/docker-ini…" 25 hours ago Up About a minute swss
5c6f2ad751d6 docker-database:latest "/usr/local/bin/dock…" 25 hours ago Up 25 hours database

I tried an older version of SONiC and the management port does get a DCHP address but the "show interfaces status" output is still empty.

admin@sonic:~$ show version

SONiC Software Version: SONiC.202505.1050956-77d024ab3
SONiC OS Version: 12
Distribution: Debian 12.13
Kernel: 6.1.0-29-2-amd64
Build commit: 77d024ab3
Build date: Tue Mar 3 13:02:56 UTC 2026
Built by: azureuser@50b25dc4c000000

Platform: x86_64-accton_as4630_54te-r0
HwSKU: Accton-AS4630-54TE
ASIC: broadcom
ASIC Count: 1
Serial Number: N/A
Model Number: N/A
Hardware Revision: N/A
Uptime: 15:12:41 up 14 min, 1 user, load average: 1.58, 1.58, 1.08
Date: Thu 26 Jun 2025 15:12:41

Docker images:
REPOSITORY TAG IMAGE ID SIZE
docker-gbsyncd-broncos 202505.1050956-77d024ab3 d46db417a372 367MB
docker-gbsyncd-broncos latest d46db417a372 367MB
docker-gbsyncd-credo 202505.1050956-77d024ab3 1920d5ddc513 341MB
docker-gbsyncd-credo latest 1920d5ddc513 341MB
docker-syncd-brcm 202505.1050956-77d024ab3 e4567e9e001e 804MB
docker-syncd-brcm latest e4567e9e001e 804MB
docker-orchagent 202505.1050956-77d024ab3 957998a512b5 356MB
docker-orchagent latest 957998a512b5 356MB
docker-nat 202505.1050956-77d024ab3 25ffcf92fab7 347MB
docker-nat latest 25ffcf92fab7 347MB
docker-fpm-frr 202505.1050956-77d024ab3 173e4e415dcb 393MB
docker-fpm-frr latest 173e4e415dcb 393MB
docker-dhcp-relay 202505.1050956-77d024ab3 94c2f88a836d 323MB
docker-dhcp-relay latest 94c2f88a836d 323MB
docker-dash-ha 202505.1050956-77d024ab3 1327a468bc28 357MB
docker-dash-ha latest 1327a468bc28 357MB
docker-macsec 202505.1050956-77d024ab3 b09d285a3304 347MB
docker-macsec latest b09d285a3304 347MB
docker-teamd 202505.1050956-77d024ab3 7a74bcd65948 344MB
docker-teamd latest 7a74bcd65948 344MB
docker-sonic-mgmt-framework 202505.1050956-77d024ab3 f0b53814130b 403MB
docker-sonic-mgmt-framework latest f0b53814130b 403MB
docker-snmp 202505.1050956-77d024ab3 f1267bfe9dc2 358MB
docker-snmp latest f1267bfe9dc2 358MB
docker-sysmgr 202505.1050956-77d024ab3 2e42a80d82e0 326MB
docker-sysmgr latest 2e42a80d82e0 326MB
docker-platform-monitor 202505.1050956-77d024ab3 619939553362 447MB
docker-platform-monitor latest 619939553362 447MB
docker-sflow 202505.1050956-77d024ab3 c2f95ef1a7f1 345MB
docker-sflow latest c2f95ef1a7f1 345MB
docker-router-advertiser 202505.1050956-77d024ab3 3ff8af07fa63 314MB
docker-router-advertiser latest 3ff8af07fa63 314MB
docker-lldp 202505.1050956-77d024ab3 3cc7bf322915 360MB
docker-lldp latest 3cc7bf322915 360MB
docker-mux 202505.1050956-77d024ab3 0a97be800182 366MB
docker-mux latest 0a97be800182 366MB
docker-gnmi-watchdog 202505.1050956-77d024ab3 65c34d565f2b 314MB
docker-gnmi-watchdog latest 65c34d565f2b 314MB
docker-sonic-gnmi 202505.1050956-77d024ab3 227b1ca5f752 427MB
docker-sonic-gnmi latest 227b1ca5f752 427MB
docker-database 202505.1050956-77d024ab3 a6db19edb384 321MB
docker-database latest a6db19edb384 321MB
docker-eventd 202505.1050956-77d024ab3 1d94ef943e4c 314MB
docker-eventd latest 1d94ef943e4c 314MB
docker-bmp-watchdog 202505.1050956-77d024ab3 b0e04df1fe00 314MB
docker-bmp-watchdog latest b0e04df1fe00 314MB
docker-auditd-watchdog 202505.1050956-77d024ab3 a6709f837d75 314MB
docker-auditd-watchdog latest a6709f837d75 314MB
docker-sonic-bmp 202505.1050956-77d024ab3 52ab573b5036 315MB
docker-sonic-bmp latest 52ab573b5036 315MB
docker-auditd 202505.1050956-77d024ab3 7ae370e5ff94 314MB
docker-auditd latest 7ae370e5ff94 314MB

I see the AS4630-54PE is listed on the supported platforms but the AS4630-54TE is not. Is the AS4630-54TE supported? If so, what is the best way to troubleshoot this further?

Thanks!

Shayne

Jeffrey.E.Henning

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Mar 3, 2026, 12:41:37 PM (2 days ago) Mar 3

to Shayne Fedorka, sonicproject

Shayne,

Here is a reference PR that hasn't been merged I used to get our AS4630-54TE's working. The missing interfaces is due to container crash at startup because of a missing port_config.ini in the platform code.

https://github.com/sonic-net/sonic-buildimage/pull/23934

I also found I had to bump the following in device/accton/x86_64-accton_as4630_54te-r0/Accton-AS4630-54TE/hx5-as4630-48x1G+4x25G+2x100G.bcm as follows:

stable_size=0x5800000

Also, your ONIE version needs to be at 2020.08.00.11 or later to recognize the platform and get the correct platform code to install.

Jeff

From: sonicp...@googlegroups.com <sonicp...@googlegroups.com> on behalf of Shayne Fedorka <sfedo...@gmail.com>
Sent: Tuesday, March 3, 2026 10:10 AM
To: sonicproject <sonicp...@googlegroups.com>
Subject: [EXTERNAL] [SONiC] Show Interfaces Status is Empty - Accton AS4630-54TE

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Shayne Fedorka

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Mar 4, 2026, 11:04:39 AM (20 hours ago) Mar 4

to sonicproject

Thanks Jeff. I've been trying to build an ONIE installer image with your changes included but I'm having issues with the debian buster repos during the "make configure PLATFORM=broadcom" process. This is my first build so it's possible I'm missing something unrelated to your changes. Here are some errors I am seeing:

4.338 E: The repository 'http://debian-archive.trafficmanager.net/debian-security buster/updates Release' does not have a Release file.
------

4 warnings found (use docker --debug to expand):
- MaintainerDeprecated: Maintainer instruction is deprecated in favor of using label (line 3)
- LegacyKeyValueFormat: "ENV key=value" should be used instead of legacy "ENV key value" format (line 476)
- LegacyKeyValueFormat: "ENV key=value" should be used instead of legacy "ENV key value" format (line 513)
- LegacyKeyValueFormat: "ENV key=value" should be used instead of legacy "ENV key value" format (line 514)

[...]

Unable to find image 'sonic-slave-buster:dfa8ab915b0' locally
Error response from daemon: pull access denied for sonic-slave-buster, repository does not exist or may require 'docker login'
Error response from daemon: No such container: sonic-slave-buster-dfa8ab915b0
Error response from daemon: No such container: sonic-slave-buster-dfa8ab915b0
Error response from daemon: No such container: sonic-slave-buster-dfa8ab915b0
Error response from daemon: No such image: sonic-slave-buster:dfa8ab915b0
[+] Building 0.4s (3/3) FINISHED docker:default
=> [internal] load build definition from Dockerfile.cleanup 0.0s
=> => transferring dockerfile: 312B 0.0s
=> ERROR [internal] load metadata for docker.io/library/sonic-slave-buster:dfa8ab915b0 0.3s
=> [auth] library/sonic-slave-buster:pull token for registry-1.docker.io 0.0s
------
> [internal] load metadata for docker.io/library/sonic-slave-buster:dfa8ab915b0:
------
Dockerfile.cleanup:6
--------------------
4 | # Copy the cache data to host
5 | FROM scratch AS output
6 | >>> COPY --from=sonic-slave-buster:dfa8ab915b0 /cache.tgz cache.tgz
7 |
8 | # Clean up the cache data
--------------------
ERROR: failed to build: failed to solve: sonic-slave-buster:dfa8ab915b0: failed to resolve source metadata for docker.io/library/sonic-slave-buster:dfa8ab915b0: pull access denied, repository does not exist or may require authorization: server message: insufficient_scope: authorization failed
[+] Building 0.3s (3/3) FINISHED docker:default
=> [internal] load build definition from Dockerfile.cleanup 0.0s
=> => transferring dockerfile: 312B 0.0s
=> ERROR [internal] load metadata for docker.io/library/sonic-slave-buster:dfa8ab915b0 0.3s
=> [auth] library/sonic-slave-buster:pull token for registry-1.docker.io 0.0s
------
> [internal] load metadata for docker.io/library/sonic-slave-buster:dfa8ab915b0:
------
Dockerfile.cleanup:9
--------------------
7 |
8 | # Clean up the cache data
9 | >>> FROM sonic-slave-buster:dfa8ab915b0 AS final
10 | RUN rm /cache.tgz
11 |
--------------------
ERROR: failed to build: failed to solve: sonic-slave-buster:dfa8ab915b0: failed to resolve source metadata for docker.io/library/sonic-slave-buster:dfa8ab915b0: pull access denied, repository does not exist or may require authorization: server message: insufficient_scope: authorization failed
Error response from daemon: No such image: tmp-sonic-slave-buster:dfa8ab915b0
Error response from daemon: No such container: sonic-slave-buster-dfa8ab915b0
sync: error opening 'sonic-slave-buster/vcache/cache.base64': No such file or directory
Error response from daemon: No such container: sonic-slave-buster-dfa8ab915b0
make[1]: *** [Makefile.work:616: configure] Error 1
make[1]: Leaving directory '/home/sonicadmin/sonic-buildimage'
make: *** [Makefile:128: configure] Error 2

Jeffrey.E.Henning

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Mar 4, 2026, 1:55:35 PM (17 hours ago) Mar 4

to Shayne Fedorka, sonicproject

Shayne - Specify "NOBUSTER=1" when doing your build.

From: sonicp...@googlegroups.com <sonicp...@googlegroups.com> on behalf of Shayne Fedorka <sfedo...@gmail.com>

Sent: Wednesday, March 4, 2026 10:04 AM
To: sonicproject <sonicp...@googlegroups.com>
Subject: [EXTERNAL] Re: [EXTERNAL] [SONiC] Show Interfaces Status is Empty - Accton AS4630-54TE

To view this discussion visit https://groups.google.com/d/msgid/sonicproject/e05f0719-e269-480c-826b-4001c9dd6e73n%40googlegroups.com.

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