Sonarqube service failed to start in Linux Server

[Jayakrishnan T Pillai]

We are using sonarqube-5.3  is running in Red Hat Enterprise Linux Server release 6.6. After starting the service, it automatically goes down with below Error. Please guide me to fix this issue.

Error Logs

    2017.12.07 17:28:36 INFO  web[o.s.s.n.NotificationService] Notification service stopped

    2017.12.07 17:28:36 ERROR web[o.a.c.c.C.[.[.[/]] Exception sending context initialized event to listener instance of class org.sonar.server.platform.PlatformServletCont

    extListener

    java.lang.RuntimeException: java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Value of index field is null: login

            at com.google.common.base.Throwables.propagate(Throwables.java:160) ~[guava-17.0.jar:na]

            at org.sonar.server.es.BaseIndexer.index(BaseIndexer.java:83) ~[sonar-server-5.3.jar:na]

            at org.sonar.server.es.BaseIndexer.index(BaseIndexer.java:89) ~[sonar-server-5.3.jar:na]

            at org.sonar.server.search.IndexSynchronizer.execute(IndexSynchronizer.java:95) ~[sonar-server-5.3.jar:na]

            at org.sonar.server.platform.platformlevel.PlatformLevelStartup$1.doPrivileged(PlatformLevelStartup.java:83) ~[sonar-server-5.3.jar:na]

            at org.sonar.server.user.DoPrivileged.execute(DoPrivileged.java:45) ~[sonar-server-5.3.jar:na]

            at org.sonar.server.platform.platformlevel.PlatformLevelStartup.start(PlatformLevelStartup.java:78) ~[sonar-server-5.3.jar:na]

            at org.sonar.server.platform.Platform.executeStartupTasks(Platform.java:197) ~[sonar-server-5.3.jar:na]

            at org.sonar.server.platform.Platform.doStart(Platform.java:114) ~[sonar-server-5.3.jar:na]

            at org.sonar.server.platform.Platform.doStart(Platform.java:99) ~[sonar-server-5.3.jar:na]

            at org.sonar.server.platform.PlatformServletContextListener.contextInitialized(PlatformServletContextListener.java:43) ~[sonar-server-5.3.jar:na]

            at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4720) [tomcat-embed-core-8.0.18.jar:8.0.18]

            at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5154) [tomcat-embed-core-8.0.18.jar:8.0.18]

            at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150) [tomcat-embed-core-8.0.18.jar:8.0.18]

            at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1409) [tomcat-embed-core-8.0.18.jar:8.0.18]

            at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1399) [tomcat-embed-core-8.0.18.jar:8.0.18]

            at java.util.concurrent.FutureTask.run(FutureTask.java:266) [na:1.8.0_71]

            at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [na:1.8.0_71]

            at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [na:1.8.0_71]

            at java.lang.Thread.run(Thread.java:745) [na:1.8.0_71]

    Caused by: java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Value of index field is null: login

            at java.util.concurrent.FutureTask.report(FutureTask.java:122) [na:1.8.0_71]

            at java.util.concurrent.FutureTask.get(FutureTask.java:192) [na:1.8.0_71]

            at com.google.common.util.concurrent.Uninterruptibles.getUninterruptibly(Uninterruptibles.java:135) ~[guava-17.0.jar:na]

            at org.sonar.server.es.BaseIndexer.index(BaseIndexer.java:81) ~[sonar-server-5.3.jar:na]

            ... 18 common frames omitted

    Caused by: java.lang.IllegalStateException: Value of index field is null: login

            at org.sonar.server.search.BaseDoc.getField(BaseDoc.java:84) ~[sonar-server-5.3.jar:na]

            at org.sonar.server.user.index.UserDoc.login(UserDoc.java:43) ~[sonar-server-5.3.jar:na]

            at org.sonar.server.user.index.UserIndexer.newUpsertRequest(UserIndexer.java:69) ~[sonar-server-5.3.jar:na]

            at org.sonar.server.user.index.UserIndexer.doIndex(UserIndexer.java:61) ~[sonar-server-5.3.jar:na]

            at org.sonar.server.user.index.UserIndexer.doIndex(UserIndexer.java:48) ~[sonar-server-5.3.jar:na]

            at org.sonar.server.es.BaseIndexer$2.index(BaseIndexer.java:92) ~[sonar-server-5.3.jar:na]

            at org.sonar.server.es.BaseIndexer$1.run(BaseIndexer.java:74) ~[sonar-server-5.3.jar:na]

            at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) ~[na:1.8.0_71]

            ... 4 common frames omitted

    2017.12.07 17:28:36 INFO  web[jruby.rack] jruby 1.7.9 (ruby-1.8.7p370) 2013-12-06 87b108a on Java HotSpot(TM) 64-Bit Server VM 1.8.0_71-b15 [linux-amd64]

    2017.12.07 17:28:36 INFO  web[jruby.rack] using a shared (threadsafe!) runtime

    2017.12.07 17:28:40 ERROR web[jruby.rack] initialization failed

     

[Eric Hartmann]

Hi,

Please do not cross post on stackoverflow (https://stackoverflow.com/questions/47700069/sonarqube-service-failed-to-start-in-linux-server).

Can you provide more information ?

• Is it a first installation (I think it's not the case because you are using 5.3) ?
• Did this error occurs after just restart ? Did you server crashed ?
• Can you post a more longer log (what was before) and web.log also ?

Without those informations, I can only tell you to delete data/es directory in order to reindex the data, maybe the issue will be fixed.

Cheers,

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