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Jarvarious Hunsaker

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Aug 3, 2024, 5:10:29 PM8/3/24

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This Mesh WiFi Router, Internet Security, IOT device could be beneficial for ESET subscribers in protecting their entire household of smart devices, much like other ones that are currently available worldwide. It seems to be a popular product where sold, enhances and expands overall security in homes as well as businesses.

Some AVs are now supplying their own Routers with their own built in security as packages. Bitdefender for example has their BOX router. I did bring this up a while back and I'm sure someone from Eset said it was something they had been looking into although I think they had no immediate future plans. With the issues with IoT I can see the usefulness of something like this and not forgetting eset has also had the connected home monitor tool for a few years now.

Yes peteyt, I've also found that F-Secure who has the SENSE Box Router since 2017 has now signed a deal with ZyXel and will feature F-Secure firmware. I purchased a Bitdefender Box a couple of years ago and it worked well for awhile but then began losing server sync and connections etc. So I basically just put it aside as it became too time consuming trying to reset and keep up with.

The only thing is would home users change their routers. Most just use the standard one e.g. their isps use. I suppose If it's easy to setup and has better security than standard ones people would probably use them

Yes, certainly would use if they could minimize the interaction required to keep it stable and secure. We live in a rural area so all we have access to is ADSL. My Box connected with our provider's ZyXel Modem/Router.

Hello,

ESET does have a few OEM partnerships with companies like agreements like Gryphon Online Safety, Ltd. for its router and ClevX, LLC for removable media security, however, it is usually up to each OEM partner to do their own sales, marketing and branding. There may be some joint PR activities, but usually in deals like these ESET is something of a "silent partner," providing the partner with a particular technology or set of technologies which they then go out and sell. I just mentioned those two as examples because they actually mention ESET on their websites. Some OEM partners choose to mention their ESET partnership, others do not.

This is a little different from ESET's Technology Alliance, which we have allied with companies like GreyCortex, Safetica and Xopero to provide a complementary technology, such as traffic analysis, DLP or backups.

You can learn more about these types of activities via the Business Development section of ESET's web site, but as they are primarily sales activities, they are not normally going to come up for discussion here. As my colleague @Marcos noted above, we're primarily a venue for support and sharing information in the forum.

Regards,

Aryeh Goretsky

Hi Arveh and thank you very much for responding. I find all of this very interesting. It seems these days things are changing at a pace that becomes difficult to keep up with, much less ahead of, especially for a hillbilly from Kentucky like me.

All together, that is a lot of work, and while ESET has engaged in some activities-at-scale before which required some specialized engineering, making an IoT security device is in a different kind of direction than the has historically been in.

That's not to say that you will never see an ESET IoT security device, but just not to expect anything in the near term, because there's a lot of work to do to get into the hardware space. It may instead be more effective to partner with companies to provide that kind of functionality. But, that's a discussion far beyond my area of expertise.

Regards,

Aryeh Goretsky

Hi Aryeh and thank you very much for responding. I find all of this very interesting. It seems these days things are changing at a pace that becomes difficult to keep up with, much less ahead of, especially for a hillbilly from Kentucky like me.

No doubt to remain competitive, I would think that most all security firms will need to enter the pool at some point. What ESET has now in product, does identify and point out potential network device vulnerabilities, and is one way to help bolster security, however it does not block, to my knowledge any device or filter traffic.

Just want to say thanks again. I've never seen a forum or internet company for that matter, where there is so much help and consideration for subscriber concerns. The whole experience with ESET is pleasant. Please don't change. It is appreciated.

When i go to login to eset home security the url keeps looping with a callback?code and it just sits there and keeps doing it and not loading any pages. i saw this was and issue before anyone figure it out?

I had the same issue in the past weeks, I saw in the IPS logs that the ESET IP addresses were blocked by the XG.

I went on this site: =sk_SK&viewlocale=en_US and created a new firewall rule to bypass IPS when the destination is one of the FQDN or ip addresses from the eset's KB.

Since few days ago i've noticed that option for Banking Protection slows down the browsers and make them lagged. It takes very long to open a tab, sometimes more than a 2-3 seconds, and make my browsers be lagged. It happens on every tab, not only on those that are edited as payment websites in options.

You've mentioned that Banking and payment protection is slowing down the browser, however, at the same time you wrote that disabling web access settings made a difference. If so, then Banking and payment protection is not the culprit and disabling this setting has no effect on the issue, does it?

As i said, i've noticed it started to happen few days ago, i don't know if there was an update from ESET for this option. I know only that Chrome and Firefox got updated, and then it start to happen. My PC is strong enough to run even newest games with no problem, but with this option enabled it cannot even run simple browser with few tabs

Something is worng with this option for sure, it started to happen after the new Chrome and Firefox updates few days ago. Obviously ESET needs a fix to adopt new changes in the browsers code. It's not so noted in Firefox as in Chrome. In Chrome it literally stops/freezes for few seconds when changing tabs. I am talking about the sites that are not in a payment range, so the banking does not need to be enabled (like paypal or some banking sites).

Please carry on as follows:
- reboot the machine
- enable advanced operating system logging under Tools -> Diagnostics in the advanced setup
- reproduce the issue
- disable logging
- collect logs with ESET Log Collector
If the generated archive is too big to upload it here, upload it to a file sharing service and drop me a message with a download link.

I'm also experiencing a similar issue. For the past couple of days Firefox has become really laggy...especially noticable when starting the browser. Disabling banking protection seemed to fix it for me. I may try reinstalling EIS in the weekend to see if that improves things.