Qlikview License Lease Not Working
Jarvarious Hunsaker
You do not need to activate licenses for Qlik NPrinting Designer or Qlik NPrinting Engine. They are activated automatically based on license information from the Qlik NPrinting Server. See: Licensing Qlik NPrinting Server .
To start the Qlik NPrinting service and connect to QlikView, you must have one of the following:
- A named user Client Access License (CAL) that is manually assigned to the Qlik NPrinting Engine service user active directory account, on the QlikView Server.Information noteA valid named user CAL from a production QlikView Server must be used for the Qlik NPrinting Engine service user account. If the CAL from a test QlikView Server is used, it will cause personal edition to appear in the QlikView Desktop title bar, and it will not work with Qlik NPrinting.
- A local QlikView Desktop license.
To connect Qlik NPrinting Server to QlikView a fully licensed version of QlikView Desktop is required. You can activate QlikView Desktop by inserting a license code and control number, or by manually assigning a named user CAL from a QlikView Server.
Dynamically leased licenses and Personal Edition are not supported. We do not recommend using dynamically assigned leased licenses, because when a dynamic leased license expires the Qlik NPrinting service stops working.
A user account with a leased license needs administrative privileges and permission to run as a service. The user account must be specific to the Qlik NPrinting service. Do not use the same account for other purposes such as remote desktop connections or server login. See: Activating a QlikView Desktop license.
You can use a license code and control number (local license) or assign a Named CAL from your QlikView server. You must use a different Windows user for each instance of the Qlik NPrinting Engine service.
A Named CAL license, taken from a QlikView Server, is valid only for a single QlikView Desktop user. In the case of a multiple Qlik NPrinting Engine installation, you must set a different Windows user and a different QlikView Desktop Named CAL license for each Qlik NPrinting Engine. If you use the same QlikView Desktop Named CAL license two or more times, the QlikView Server will disconnect all QlikView Desktops but one, and report generation will fail.
We do not recommend using shared licenses (also called dynamically-assigned CALs) because when Qlik NPrinting opens the local QlikView Desktop, the license must be active or the report generation process stops. If you use assigned CALs, you need to connect the QlikView Desktop to the QlikView Server at least one time, at the beginning, using the same Windows user and computer as the Qlik NPrinting Engine service.
We are having an issue where one of our new developers is getting the pop up message "the Qlikview document was created another QllikView Personal Edition ....". We thought we had the correct steps documented on how to lease a license, but the steps are not working. Any help is appreciated. Here are the steps that we were given, many years ago
It has been a long time since I did this, but in addition to @stevejoyce checks I think in the desktop app you need to set Default License Lease Server (URL) under Settings - User Preferences - Locations;
Also note that the version you're running QV Nov. 2017, is no longer supported. So if you need to contact Qlik Support for assistance, you'll need to be running a supported version. Currently that is versions 12.40, 12.50, and 12.60.
Since several days i am not able to lease a license. The appropriate settings are done. Dynamic lease lease is allowed. User calls are available. Open in server shows no documents. Try to lease via > Tools > Open Qlikview Access Point shows this:
It seems you have the incorrect URL configured for the AccessPoint in QV Desktop > Properties > User Preferences > Locations tab > Qlik Server AccessPoint URL. It appears you have the QVWS service URL from QMC > System > Setup > QlikView Web Servers > QVWS@ > Summary tab. If you click on the URL listed in the QMC > System > Setup > QlikView Web Servers > QVWS@ > Summary tab, you'll likely have the same return as you're seeing in the QV Desktop you showed. You'll need to use the URL of the production environment AccessPoint - //servername/qlikview/index.htm.
Glad you were able to make some progress! So now we can move on to some standard QV Desktop license lease troubleshooting. When opening a QVW from the AccessPoint from within QV Desktop, do you receive any error messages? If yes, please provide a screen capture. If no review the QlikView Server LEF to ensure that it allows license lease. Check QMC > System > Licenses > QlikView Server > Client Access Licenses (CALs) > History tab to see if you already have the maximum number of license leases. Also review the Qlik Support article Troubleshooting QlikView License Lease Issues and report back if you have further questions.
A user opens the QlikView Desktop and attempts to lease a license from the QlikView Server. However, after successfully connecting and authenticating and even opening a QlikView document, the Desktop client remains unlicensed (Personal Edition).
The relevant log file to review on the QlikView server to verify if the user has arrived and has attempted to lease a license is the QlikView Server Event log. Note that it will only log the relevant lines when set to High logging level.
Look for multiple user account entries for the affected user in the History tab. If the history shows multiple entries for single user, proceed with Reassign, Part 1. When the history is clear for the affected user, proceed with Reassign, Solution 2.
NOTE: Check during the course of the week that the affected user's credentials have not been allocated a CAL on the QlikView server again. If yes, please remove the Named CAL again and wait 7 another days.
I have installed qlik view desktop client which is personal edition and my admin has provided license to the server and provided me the access point url and with that I can able to open the document from open with server, after closing the document still my qlik view is prompting to personal edition itself. My admin provided CAL and allow license leased also enabled. Please help me out in resolving this issue. How can I lease license from server?
when port 4747 is not open, it is possible, with tunneling to open a qlikview document with plugin IE for example. Doest it mean, it is possible too, to borrow a license from server with tunelling even if port 4747 is blocked ?
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