Teamviewer Pour Windows 7

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Hetty Calin

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Aug 5, 2024, 6:37:53 AM8/5/24
to sogcharoman
TeamViewercrashes often on my Surface Pro X which runs Windows 10 on ARM (arm64). This device can run 32-bit apps through emulation when no native arm64 is available, which is the case for TeamViewer. So TeamViewer runs in 32-bit on this device.

When a crash occurs (e.g. when remotely controlling a customer's device), a log is visible in the Windows Event Viewer.


Would be great if TeamViewer was available natively on Windows on ARM though, instead of running as an emulated 32-bit application. CPU usage is quite high currently, and the battery life would definitely benefit from a native ARM version.


I'm planing to purchase a Microsoft surface pro x device, but I'm hesitated because as you've mentioned most of the windows applications runs on the Surface uses the 32-emulator, the most important application I need is teamviewer & without confirming it runs on the Surface without any problems there is no point of purchasing it except wasting my money.


I gotta say that the 32-bit version of TeamViewer has been working fine on my Pro X - I had issues with hardware acceleration in the beginning, but those have been resolved in the meantime (I believe through a display driver update on Microsoft's side).


Tried the 64-bit version two weeks ago on Windows 11 (which supports 64-bit emulation) but it crashed when I tried to connect to another computer. The 64-bit emulation in Windows 11 is slightly buggy still, so I expect that to improve over time.


I think it's just a matter of time for TeamViewer to come up with a native ARM64 version of Windows. As a developer I know that a lot of toolchains/dependencies have been updated to support ARM64 lately (which I've been contributing to myself as well), so it should become easier and easier for TeamViewer to port things to ARM64 ??


Screen Sharing -> speaks to an Apple menu -> System Preferences -> Sharing -> Screen Sharing enabled, only if the other person as administrator enabled it to me. And only if I know their IP address. If they are behind a router or wifi base station, then I need to use something like Anydesk.


Clicking on the popup menu of the person you are chatting with brings up an option to invite or request screen sharing. I would imagine it requires you have some iCloud contact information associated with the other person, but I'm not sure.


From my experiments with various options the closest macos alternative to the very simple and reliable windows quick assist experience is teamviewer quicksupport. See QuickSupport by TeamViewer . There is even a quicksupport app for android that lets you remote control help friends and family with android device issues. Would be nice if apple enabled similar experience vs requiring the person you are trying to help out to have to be walked through a bunch of macOS settings in order to let you remotely view and control their screen [ and no option for remote control of iOS ].


Just enter the contact name into Screen Sharing and hit connect. It will pop up a notification asking if they want to allow you to connect. Screen Sharing doesn't have to be enabled prior, and it doesn't even enable it to make the connection. So, you don't even have to disable it after your are done.


@Barney-15E thanks for the pointer to the screen sharing app. I was only aware of the screen sharing options exposed in system preferences sharing which appear to be focused on enabling one to do an unattended remote connection to other devices living on your same network. Given that straight forward story for using the screen sharing app i guess the teamviewer quicksupport would only be relevant if you needed to enable non-macOS users to connect and remotely control / support your setup.


@Barney-15E wrt how windows quick assist works . . . The person looking for help starts quick assist app [ installed by default ] and waits for the person looking to support them to start quick assist on their end and provide the randomly generated connection code. the person enters that and then approves the remote control session. Some cloud operated rendezvous service addresses firewall traversal requirements.

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