Tuesday, December 6, 2011
2:00 PM EST/ 11:00 AM PST
Using Interactive Notifications to Improve Patient Care and Business Operations in the Healthcare Industry
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Healthcare organizations across the spectrum face the
challenge of adopting business solutions that increase operational
efficiency, reduce spending, and create faster time-to-revenue - all
while improving the quality of care for patients.
Implementing an integrated notifications system increases productivity
and improves efficiency - while placing a greater emphasis on the
patient experience. By utilizing multi-modal, event-triggered SMS,
voice and email notifications, you can proactively communicate with your
patients, partners, and other stakeholders at any time throughout the
care cycle. These automated communication paths drive information
distribution at the appropriate times, using the recipients' preferred
method of communication, and eliminates the cost of maintaining
disparate, manual systems.
This webinar will demonstrate how EasyLink Notifications Service
provides a range of medical practices (hospitals, clinical research,
blood banks, pharmacies, home care, and others) with cloud-based,
proactive notifications strategies. Presenters will use real use case
studies that highlight how healthcare companies have improved retention,
growth, and profitability by placing a greater focus on the patient
experience with automated communications.
Attendees will learn:
- About Interactive Notifications
- How to integrate messaging into your business systems
- Applications for:
- Business communications
- Clinical automation
- Operational efficiencies
- Evaluating, analyzing and improving customer care
- Patient/constituent outreach
- HIPAA compliance implications for specific applications
Who should attend:
- Administrators
- CIOs
- CTOs
- VPs and Directors, Information Technology and Services
- VPs and Directors, Accounting and Finance
- VPs and Directors, Donor Programs
- VPs and Directors, Marketing and Community Relations
- Other executives responsible for patient and stakeholder communications/li>
Presenters:
Dewey Anderson
Product Manager, Notifications Service
EasyLink Services International Corporation
Dewey Anderson has over 30 years experience in the technical management
field across a number of industries including banking, publishing,
telephony, frequency marketing, and software development. As the Product
Manager of Notifications Service at EasyLink Services, Mr. Anderson
oversees the conceptualization, evaluation, and development of
notifications from both a marketing and financial standpoint. In
addition, Mr. Anderson oversees the implementation and ongoing
operations of all notifications services. Prior to joining EasyLink
Services, Mr. Anderson was CTO of NetByTel, a speech recognition
technology company. Mr. Anderson developed the first commercially
available voice portal as well as the RealPages.com website. In 1997,
BellSouth recognized Mr. Anderson as its Innovator of the Year. Mr.
Anderson has provided consulting to a number of companies within the
directory publishing and speech recognition industries, and has been a
speaker and subject matter expert on a number of industry panels. Mr.
Anderson currently holds seven patents.
Jon Crisler
Senior Sales Director, Notifications Service
EasyLink Services International Corporation
Jon Crisler is the Senior Sales Director of Notifications Service for
EasyLink Services. Mr. Crisler leads all aspects of the sales and
business development efforts of the Notifications Service platform for
the EasyLink sales organization. As Senior Sales Director of
Notifications Service, he is responsible for acting as the subject
matter expert for sales of the Notifications Service platform including
both Voice and SMS. Mr. Crisler works closely with EasyLink's sales
channels to expand the adoption of EasyLink's Notifications Service. Mr.
Crisler brings over three decades of sales, sales management and
business development experience with the software, telecommunications
and mobility industries to his role. Prior to EasyLink, Mr. Crisler held
various sales and management roles at PGi, Air2Web and Sybase365. Mr.
Crisler earned his degree in Computer Science from the University of
Georgia.
Erik K. Linask
Group Editorial Director TMCnet
Erik oversees the daily operation of TMCnet, which
delivers news, information, videos, white papers, podcasts, and more to
three million visitors each month. He is also a contributor to TMCnet as
well as TMC's IP Communications publications. Prior to joining the TMC
team, several years ago, he was Managing Editor at Global Custodian, a
global securities services publication, where he also managed the
magazine's survey research. Erik began his professional career at
management consulting firm Leadership Research Institute.
Register Now!
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Webinar
Using Interactive Notifications to Improve Patient Care and Business Operations in the Healthcare Industry |
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Date & Time
Tuesday, December 6, 2011
2:00 PM EST/ 11:00 AM PST |
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Duration
60 Minutes |
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Location
Your Desktop |
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