Miller Center for Social Entrepreneurship (Santa Clara University) is hiring a Sr. Manager, Campus Engagement

[lhult...@scu.edu]

Position Title:

Sr. Manager, Campus Engagement.

Position Type:

Regular

Salary Range:

$66,6000 to $78,300, commensurate with experience.

Pay Frequency:

Annual

As part of the application process, we request that all applicants submit a cover letter that describes why they desire to work at Miller Center and why they believe they would be a good candidate for the position.  In addition, finalists may be requested to submit a writing sample based on a scenario (to be provided).  Members of historically underrepresented groups are encouraged to apply.

A. POSITION PURPOSE

Miller Center for Social Entrepreneurship accelerates entrepreneurship to end global poverty and protect the planet. Located at Santa Clara University (SCU), we aim to make SCU a destination university for social entrepreneurship and impact investment. Our flagship Fellowship program provides meaningful, hands-on opportunities for students to engage with social enterprises from around the world. To further scale our impact and cultivate the next generation of change makers, Miller Center is engaging more faculty and students in meaningful research and learning opportunities with social entrepreneurs, while further incorporating social entrepreneurship into curricula across departments.

The Sr. Manager provides operational leadership for the Miller Center Fellowship and for SCU campus engagement. This person designs and delivers programs and initiatives that deliver directly to the center’s top key performance indicators (KPIs) related to student lives impacted. They are also responsible for excellent program execution as they grow and manage Miller Center’s engagement with the University. They collaborate with staff to ensure SCU students, faculty, and staff are considered and supported in all Miller Center activities.   

ESSENTIAL DUTIES AND RESPONSIBILITIES 

1. Design and implement co-curricular student engagement programs, including internships and practical learning engagement with social enterprises (40%)

• Develop SCU campus engagement programs that scale both online and in person. Ensure Miller Center grows the number of students it engages each year while decreasing the cost of engagement per student.  
• Design, develop and deliver additional programs that are targeted at SCU Engagement.  This requires developing additional curricula, creating videos, webinars, and in-person events, and collaborating with Miller Center staff to ensure, where appropriate, they are including students as a part of their program development. Quality program delivery is imperative.    
• Design and execute resources using Miller Center’s technology platform to share knowledge and to distribute it in a cost-efficient way.     
• Direct and implement data collection for all campus engagement activities in Salesforce.

2. Direct and implement campus engagement activities that promote social entrepreneurship across the University (30%)

• Design and deliver faculty development resources, including a teaching curriculum library and customized resources for learning social entrepreneurship.
• Design, develop, and implement a campus-facing marketing campaign, in collaboration with the Miller Center marketing team.
• Engage Miller Center staff to more broadly engage students and faculty with social enterprises. 
• Develop and deliver educational materials and training for campus partners to help them understand social entrepreneurship.

3. Direct and implement operations and professional development activities for the Miller Center Fellows and alumni (30%)

• Direct all operational aspects of the Miller Center Fellowship program.
• Serve as 24/7 on call health and safety officer for global action research projects, and is the primary emergency contact and parent liaison of student Fellows while they are overseas.
• Source and manage trip logistics including housing, transportation, travel arrangements, and Visa processing for student placements.
• Determine safety protocols and emergency procedures with host organizations for global summer placements of student action research project teams. Provide safety training and safety protocols for student Fellows. Manages communications with relevant University units.
• Collaborate in the mentoring the professional development of Fellows
• Facilitate oversees post-fellowship alumni engagement

PROVIDES WORK DIRECTION 

Provides work direction to student employees and consultants. Works cooperatively with other Miller Center staff. Leads cross-functional teams to ensure successful program delivery and partner delight. 

RECEIVES WORK DIRECTION FROM 

Receives work direction from Miller Center’s Chief Learning Officer.

E. QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred. 

This position requires the ability to effectively establish and maintain cooperative working relationships within a fast-paced diverse multicultural environment.

1.   Knowledge, Skills and Abilities

• Knowledge of Miller Center and Santa Clara University
• Strong time management skills, exceptional attention to detail, proven planning skills, strong organizational skills, and superior follow-through 
• Ability to work effectively with students, social entrepreneurs, volunteer mentors, staff of other campus units, and other members of the social enterprise ecosystem with a customer-focused approach
• Capability to interface with principal gift level (>$500,000) individual and foundation partners to Miller Center and SCU
• Excellent interpersonal and communications skills, including strong writing skills
• Ability to handle multiple projects, set priorities, meet deadlines, and maintain a high level of performance in a fast-paced multicultural environment
• Proficient with PowerPoint, Excel, and Google Docs. Familiarity with Salesforce desired
• Flexible schedule, including ability to work remotely and participate in early morning and evening webinars as required
• Exercises judgment and maintains confidentiality
• Able to work independently

2.  Minimum Education and Experience

• Bachelor’s degree required in a relevant field
• Five to six years progressively responsible work experience, including program management activities
• At least two years experience in the field of social enterprise

3. Preferred Education and Experience: 

• Experience living and working in the developing world, ideally working directly with a social enterprise
• Experience participating in, or working in, a capacity development training program
• Master’s in Business Administration degree or similar coursework

F. PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities.  A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation. 

• Considerable time is spent at a desk using a computer terminal.  

G.WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. 

• Mostly indoor office environment.
• Ability to work on a flexible schedule, including ability to work online remotely and participate in early morning and evening webinars, is required.
• Ability to participate in occasional weekend events is required.
• Some travel, including travel to developing countries, is required.

EEO Statement

​Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University’s equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. The Title IX Coordinator and Section 504 and ADA Coordinator is Jenna Elliott, Interim Director of Equal Opportunity and Title IX, 408-551-3043, jrel...@scu.edu , www.scu.edu/title-ix. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR). 

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its' commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahlu...@scu.edu.

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.