The back of the box, while a little drab, won me over with this:MoneyWorks is designed to be low support (we don't even need to offer a monthly support plan!). And we don't have an expensive "upgrade" every year (accounting just doesn't change that much). We provide free of charge email support to our customers at sup...@moneyworks.caI like a company that isn't trying to squeeze extra money from its customers every year with specious 'upgrades' and nickel-and-time 'support plans'. My accounting needs are pretty simple, so I don't need fancy updates all the time - and I can usually wait a day or so to get detailed email feedback, instead of being on the phone with some drone in a call centre who doesn't know anything anyhow.