RE: S&R COMMONWEALTH - PLDT PE & PLDT DSL Down | Acct#654020108 & Acct#653978901 | 7/27/2023 (ENTCARE001:632811)

[ENTERPRISE CARE]

Dear Mr. Recio:

 

We apologize for the inconvenience this has caused you. Please be informed that necessary coordination has been made to our field technician on your concern regarding no internet connection with Warranty Assurance Request Numbers 59194794 and 59194586. We shall advise you of any developments once feedback has been received.

 

Dear ESAM B Team: 

 

For call-out/email on ticket status, please.

 

Warranty Assurance Request Numbers 59194794 and 59194586

 

Thank you. 

 

Respectfully, 

JOVELLE BONGAT 

PLDT Enterprise Care 

 

From: IT - Congressional [mailto:it-congr...@snrshopping.com]
Sent: Thursday, July 27, 2023 1:20 PM
To: ENTERPRISE CARE; 'ESAM_B'
Cc: Galy Escalante; Renee Ruth Dela Cruz; Breinan Foronda; Noel Ko; snrittechnology; S&R Commonwealth; Admin - Commonwealth
Subject: S&R COMMONWEALTH - PLDT PE & PLDT DSL Down | Acct#654020108 & Acct#653978901 | 7/27/2023 (ENTCARE001:632811)

 

Good Afternoon,

 

Requesting for your assistance in S&R Commonwealth.

 

PLDT PE & PLDT DSL connection is currently down.

 

 

 

 

Regards,