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John Del Coleto, Renee Ruth Dela Cruz2

11/4/24

Fw: PHL - P3 - cr20404904 - S&R Kareila Management Corporation - NODE2-8819.snrshopping.com - CMOS Battery Failed

Hello sir , Can we request this activity to be moved on 7th of November 2024 at 2300H GMT+8, due to

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Fw: PHL - P3 - cr20404904 - S&R Kareila Management Corporation - NODE2-8819.snrshopping.com - CMOS Battery Failed

Hello sir , Can we request this activity to be moved on 7th of November 2024 at 2300H GMT+8, due to

11/4/24

10/11/24

Sonicwall Firewall WAN checking

Hello Sir, Attached is the screenshot of all our WAN connections at S&R locations. The other

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Sonicwall Firewall WAN checking

Hello Sir, Attached is the screenshot of all our WAN connections at S&R locations. The other

10/11/24

Ariane Arceño, … EnterpriseSupport8

9/11/24

Urgent!!! DC MAMPLASAN KAREILA MANAGEMENT CORPORATION _30300186586

Dear Valued Customer, Please see the RFO details below for your reference. Thank you RFO: Modem Port

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Urgent!!! DC MAMPLASAN KAREILA MANAGEMENT CORPORATION _30300186586

Dear Valued Customer, Please see the RFO details below for your reference. Thank you RFO: Modem Port

9/11/24

Converge No Reply

9/11/24

03205064 - Urgent!!! DC MAMPLASAN KAREILA MANAGEMENT CORPORATION _30300186586

Good day! Thank you for contacting Converge ICT Solutions - Service Operations. We apologize for any

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03205064 - Urgent!!! DC MAMPLASAN KAREILA MANAGEMENT CORPORATION _30300186586

Good day! Thank you for contacting Converge ICT Solutions - Service Operations. We apologize for any

9/11/24

Angeline Fernandez, … Il cheong Park20

7/26/24

Fwd: AR AUTOMATION

Hello I'M A DIRECT SENDER FOR THESE DEALS MT103/202 CASH TRANSFER PAYPAL TRANSFER CASHAPP

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Fwd: AR AUTOMATION

Hello I'M A DIRECT SENDER FOR THESE DEALS MT103/202 CASH TRANSFER PAYPAL TRANSFER CASHAPP

7/26/24

John Del Coleto, … ESAM_B9

7/8/24

PLDT MODEM - L.O.S Red Light - TRUNK LINE 85178888

Hi Team, Good day Already endorsed this to our Field Support team for allocation of attending FE.

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PLDT MODEM - L.O.S Red Light - TRUNK LINE 85178888

Hi Team, Good day Already endorsed this to our Field Support team for allocation of attending FE.

7/8/24

Noel Ko, Moises Contillo3

5/12/24

Can't telnet to GHL Dataone

Hi Sir Moises, Already able to do telnet session. Thank you very much! Logo Noel Ko Network &

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Can't telnet to GHL Dataone

Hi Sir Moises, Already able to do telnet session. Thank you very much! Logo Noel Ko Network &

5/12/24

3/28/24

S&R Systems Maintenance Activity Holy Thursday 11:30 pm to 11:59 pm

Hello Sir, We have completed the activity for MK2 Sonicwall firmware update and Network Cabling rehab

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S&R Systems Maintenance Activity Holy Thursday 11:30 pm to 11:59 pm

Hello Sir, We have completed the activity for MK2 Sonicwall firmware update and Network Cabling rehab

3/28/24

2/6/24

PLDT MODEM - L.O.S Red Light - DIRECT LINE 8517888

Good Day, For your assistance, please. Currently Los red light on the Modem here at SNR Marikina. We

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PLDT MODEM - L.O.S Red Light - DIRECT LINE 8517888

Good Day, For your assistance, please. Currently Los red light on the Modem here at SNR Marikina. We

2/6/24

ESAM_B, Renee Ruth Dela Cruz4

1/28/24

RE: PLDT MODEM - L.O.S Red Light - DIRECT LINE 82532483 | NEW WAR 62558976 & 62559384 | B3

Hi Sir Renee, Has been mandated this to our Enterprise Contractor Pasig Team for checking of cable

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RE: PLDT MODEM - L.O.S Red Light - DIRECT LINE 82532483 | NEW WAR 62558976 & 62559384 | B3

Hi Sir Renee, Has been mandated this to our Enterprise Contractor Pasig Team for checking of cable

1/28/24

ESAM_B, … MARIANO, Maria Charina Ann (Chary) S.6

1/24/24

RE: PLDT MODEM - L.O.S Red Light - DIRECT LINE 82532483 | NEW WAR 60099877 | B3

Hi Rio Senior assistance pls. Thanks Maria Charina Ann S. Mariano Senior Relationship Manager PLDT

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RE: PLDT MODEM - L.O.S Red Light - DIRECT LINE 82532483 | NEW WAR 60099877 | B3

Hi Rio Senior assistance pls. Thanks Maria Charina Ann S. Mariano Senior Relationship Manager PLDT

1/24/24

ALBOLADORA, Tam Chezney E., … JARLEGO, Rio C.18

10/24/23

RE: PLDT PE LOS | PID101180360 | 10/12/2023 (ENTCARE001:744591) | WAR: 60916136 | B3

Mam Chary / Sir Noel, This is acknowledged, we will push restoration today. Thank you very much, Rio

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RE: PLDT PE LOS | PID101180360 | 10/12/2023 (ENTCARE001:744591) | WAR: 60916136 | B3

Mam Chary / Sir Noel, This is acknowledged, we will push restoration today. Thank you very much, Rio

10/24/23

ESAM_B, … Noel Ko9

10/19/23

RE: PLDT PE LOS | PID101180360 | 10/12/2023 (ENTCARE001:744591) | WAR: 60848862 | B3

Acknowledged on this. We have already pushed the restoration of this circuit today. Keep you posted

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RE: PLDT PE LOS | PID101180360 | 10/12/2023 (ENTCARE001:744591) | WAR: 60848862 | B3

Acknowledged on this. We have already pushed the restoration of this circuit today. Keep you posted

10/19/23

ALBOLADORA, Tam Chezney E., IT - Congressional3

10/15/23

RE: PLDT PE LOS | PID101180360 | 10/12/2023 | B3 WAR 60916136

Hi Ma'am Charlene, Good day! Already made internal coordination today to our dispatch team. Sorry

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RE: PLDT PE LOS | PID101180360 | 10/12/2023 | B3 WAR 60916136

Hi Ma'am Charlene, Good day! Already made internal coordination today to our dispatch team. Sorry

10/15/23

Charlene Jimenez2

10/12/23

Recall: PLDT PE LOS | PID101180360 | 10/12/2023 (ENTCARE001:744591)

Good day PLDT, For follow up please. Thank you. -----Original Message----- From: 'Charlene

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Recall: PLDT PE LOS | PID101180360 | 10/12/2023 (ENTCARE001:744591)

Good day PLDT, For follow up please. Thank you. -----Original Message----- From: 'Charlene

10/12/23

ENTERPRISE CARE, … Charlene Jimenez4

10/12/23

RE: PLDT PE LOS | PID101180360 | 10/12/2023 (ENTCARE001:744591)

Good day GLOBE, For follow up regarding on this please. Thank you. From: 'ENTERPRISE CARE'

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RE: PLDT PE LOS | PID101180360 | 10/12/2023 (ENTCARE001:744591)

Good day GLOBE, For follow up regarding on this please. Thank you. From: 'ENTERPRISE CARE'

10/12/23

ENTERPRISE CARE

10/11/23

RE: PLDT PE LOS | PID101180360 | 10/12/2023 | B3 (ENTCARE001:744617)

Dear Mr. Recio: We apologize for the inconvenience this has caused you. Please be informed that your

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RE: PLDT PE LOS | PID101180360 | 10/12/2023 | B3 (ENTCARE001:744617)

Dear Mr. Recio: We apologize for the inconvenience this has caused you. Please be informed that your

10/11/23

10/11/23

RE: PLDT PE LOS | PID101180360 | 10/12/2023 | B3

Hi Sir @TORIO, John Dexter T./@Enterprise Care Team, For creation of WAR ticket please, thank you.

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RE: PLDT PE LOS | PID101180360 | 10/12/2023 | B3

Hi Sir @TORIO, John Dexter T./@Enterprise Care Team, For creation of WAR ticket please, thank you.

10/11/23

IT - Congressional

10/11/23

PLDT PE LOS | PID101180360 | 10/12/2023

Good Day, May we seek your assistance for our internet as check on modem LOS red even after restart

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PLDT PE LOS | PID101180360 | 10/12/2023

Good Day, May we seek your assistance for our internet as check on modem LOS red even after restart

10/11/23

ALBOLADORA, Tam Chezney E.

9/26/23

RE: S&R CONGRESSIONAL - PLDT PE Down | PID101180360 | 9/27/2023 | B3

Hi Sir/Ma'am, Good morning! Circuit is up upon initial checking. Able to accessed managed router.

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RE: S&R CONGRESSIONAL - PLDT PE Down | PID101180360 | 9/27/2023 | B3

Hi Sir/Ma'am, Good morning! Circuit is up upon initial checking. Able to accessed managed router.

9/26/23

IT - Congressional

9/26/23

S&R CONGRESSIONAL - PLDT PE Down | PID101180360 | 9/27/2023

Good Day, Requesting for your assistance here in S&R Congressional. PLDT PE connection is

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S&R CONGRESSIONAL - PLDT PE Down | PID101180360 | 9/27/2023

Good Day, Requesting for your assistance here in S&R Congressional. PLDT PE connection is

9/26/23

IT - Congressional, ENTERPRISE CARE3

9/5/23

S&R CONGRESSIONAL - PLDT PE Down | PID101180360 | 9/3/2023

Dear Mr. Recio: We do apologize for the delayed response and inconvenience this situation may have

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S&R CONGRESSIONAL - PLDT PE Down | PID101180360 | 9/3/2023

Dear Mr. Recio: We do apologize for the delayed response and inconvenience this situation may have

9/5/23

9/4/23

RE: S&R CONGRESSIONAL - PLDT PE Down | PID101180360 | 9/3/2023 | B3 WAR 60078969

Hi Sir/s, Good day! As per checking, we monitored no sync at port. Endorsed to our dispatch team for

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RE: S&R CONGRESSIONAL - PLDT PE Down | PID101180360 | 9/3/2023 | B3 WAR 60078969

Hi Sir/s, Good day! As per checking, we monitored no sync at port. Endorsed to our dispatch team for

9/4/23

ENTERPRISE CARE, … IT - Libis6

9/4/23

RE:WAR#59496985 PLDT MODEM - L.O.S Red Light - DIRECT LINE 82532483 (ENTCARE05:830020)

Hi Sir Good day. Still LOS red light. Thank you. Logo James Isaiah Atienza IT Supervisor - Libis +

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RE:WAR#59496985 PLDT MODEM - L.O.S Red Light - DIRECT LINE 82532483 (ENTCARE05:830020)

Hi Sir Good day. Still LOS red light. Thank you. Logo James Isaiah Atienza IT Supervisor - Libis +

9/4/23

DRIS, Darwin V.

9/3/23

RE: S&R CONGRESSIONAL - PLDT PE Down | PID101180360 | 9/3/2023 | WAR: 60078969

Hi @IT - Congressional Good evening. This is now being raised to our field support team for

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RE: S&R CONGRESSIONAL - PLDT PE Down | PID101180360 | 9/3/2023 | WAR: 60078969

Hi @IT - Congressional Good evening. This is now being raised to our field support team for

9/3/23

Noel Ko, Email Support - Data5

8/7/23

GLOBE - S&R - GHL OCP - IC-ALZ-7708

Hi Team, This has a previous Case for MWAN migration. Last information stated that we would receive a

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GLOBE - S&R - GHL OCP - IC-ALZ-7708

Hi Team, This has a previous Case for MWAN migration. Last information stated that we would receive a

8/7/23

Elmer Chua, … Dell Tech Support4

8/6/23

Re: SR Online : STARTUP_POWER [ ref:_00D0bGaMp._5006PCmpfk:ref ] - S&R LIBIS_DELL POWEREDGE R340 ST: 94K9NX2_"ORANGE BLINKING" - T20230806.0002

Hi Renzo and Elmer, Good day. Thank you for choosing Dell. This is noted that you'll be sending

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Re: SR Online : STARTUP_POWER [ ref:_00D0bGaMp._5006PCmpfk:ref ] - S&R LIBIS_DELL POWEREDGE R340 ST: 94K9NX2_"ORANGE BLINKING" - T20230806.0002

Hi Renzo and Elmer, Good day. Thank you for choosing Dell. This is noted that you'll be sending

8/6/23

IT - Libis, … Elmer Chua7

8/6/23

S&R LIBIS "ORANGE BLINKING"

Hi Sir James, We have already reported the server issue to DELL Technical Support under Service

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S&R LIBIS "ORANGE BLINKING"

Hi Sir James, We have already reported the server issue to DELL Technical Support under Service

8/6/23

8/4/23

PLDT MODEM - L.O.S Red Light - DIRECT LINE 82532483

Good Day, For your assistance, please. Currently Los red light on the Modem here at SNR LIBIS. We

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PLDT MODEM - L.O.S Red Light - DIRECT LINE 82532483

Good Day, For your assistance, please. Currently Los red light on the Modem here at SNR LIBIS. We

8/4/23

ENTERPRISE CARE

7/27/23

RE: S&R COMMONWEALTH - PLDT PE & PLDT DSL Down | Acct#654020108 & Acct#653978901 | 7/27/2023 (ENTCARE001:632811)

Dear Mr. Recio: We apologize for the inconvenience this has caused you. Please be informed that

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RE: S&R COMMONWEALTH - PLDT PE & PLDT DSL Down | Acct#654020108 & Acct#653978901 | 7/27/2023 (ENTCARE001:632811)

Dear Mr. Recio: We apologize for the inconvenience this has caused you. Please be informed that

7/27/23

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