Hi, Christopher.
I'll explain you what I mean saying 'serious' in just two words: IT WORKS.
I really don't care much about how often it's updated. Maybe they don't have to because IT WORKS.
Sure, you update your apps very often –or not: once a year or every 15 months. But yes, you did two weeks ago, for example… And it stopped working as usual. An update spoiled it. Read again the first post, please.
Do I have to assume that you are part of Snippet developers team?
If so, congrats. Honestly, your app is perfect: cute, well planned, integrated… Perfect. That's exactly why I payed for it (we can also argue about this: is Snippets going to refund the money if you don't fix it?). I chose Snippets among many others and it wasn't a cheap decision. But if it doesn't work anymore and you're not going to do anything to solve it, Snippets isn't more serious than Dash or CodeBox.
So please, Christopher, if you have something to say about my new choices –Codebox or whatever–, wouldn't it be better starting with "Update
1.4.4.: Fixed issues that made the application crash when clicking on the menu icon. We apologise for all the annoyance and for judging our customer's choices"? Do so and you'll get my whole attention.
But if you aren't going to do so (and no, you aren't), let me tell it in Spanish again: a tomar por culo, Snippets! (I guess you'll be able to translate it somehow).
Peace and love, nevertheless.
Best regards.
C.