Samsung Printer Ml-2165w Troubleshooting

[Paciente Flynn]

Apologiesif this isn't in line with the site rules, but since no one responded to my edit/update, I'm posting this as a new question. Is this printer simply not ever going to "work with Linux" for some reason?

I'm having trouble printing from a Samsung ML-2165W. (The printer does work normally from both a Windows XP machine [which is being replaced I seem to have successfully installed the printer. I'm using the official Samsung Printer Driver for Linux, V1.00.36_00.91.

UPDATE: As suggested, I upgraded to Ubuntu 17.04. Upon reboot I went to system-config-printer, removed the printer, added it again, and tried to print a CUPS test page. The print job appears on the print queue and the printer's green "connection" light starts blinking, but it does not print.

The printer does have WiFi capabilities, but I'm connected to it using the standard USB cable. I've added the printer in the "Printers" program. It identifies it as a "Samsung-ML-2160 Series. When I go into Properties and Print Test Page, the job gets added to the Print Queue as Processing, but the printer does not respond.

This is just my opinion but I would expect to have better driver support on the stable, hardened Ubuntu 16.04 LTS platform versus something else. I had similar issues trying to get HP wireless printers to work in my Ubuntu environment and resolving those issues took a lot of Internet research. A good place for you to start is -to-get-install-samsung-ml-2165w-printer-scanner-drivers-for-ubuntu-16-04-xenial-lts-linux/

Samsung makes a point that it does provide some support for Linux but that the level of support and functionality is going to vary from product to product. Which is another way of saying that Linux users are mostly on their own.

I didn't thoroughly research how to get these printers to work since I have no Samsung printers in house to use for testing. But in my HP environment I quickly found out that trying to use CUPS was a dead end. You should be able to print directly via the USB as a connected printer. For wireless printing you'll need to configure the printer to acquire a DHCP IP address and a few other settings. These operations would probably be easier done from a Microsoft machine although in my case, HP provided a Ubuntu tool that worked well.

Once your Samsung printer is properly configured to print in a wireless environment (you may already have that piece working) it's just a matter of adding the printer via system settings->Printers->Add->Network Printer

The green light blinking indicates that you at least have some sort of a connection to the printer but that an uncorrupted file transfer is not working. This could be a CUPS issue which is what I experienced and decided to go another route.

It's unlikely that your printer "will never work on Linux". However, the degree to which products work depends greatly on how much effort and cooperation Vendors are willing to invest in supporting their Linux customers.

I've recently purchased a Samsung ML-2165W. I'm trying to install this with CUPS but can't get CUPS to detect the printer. CUPS is version 1.7.3-3. The following is my lsusb output: Bus 007 Device 002: ID 04e8:330f Samsung Electronics Co., Ltd

The samsung drivers didn't help much, however this morning I found a workaround:

-I run the setup program from the manufacturer in a windows-like environment (such as wine... which needed a few tweaks to get it working)

-I configure the wireless settings for the printer using the manufacturer software (this simply set up the printer defaults since the program "couldn't communicate with the printer")

Note that this printer has a wireless printing function, hence the network functionality.

-CUPS immediately detected the network printer and used the appropriate Samsung drivers to set it up

Not sure if this will help you but I've used Sumsung forever and this procedure has not failed me so far.

Open the CD that was with the printer. On the Linux/Unix folder that provides the drivers and installation files for the printer find rastertosamsungspl, then:

Yes that is essentially what I do although I have a different Samsung printer ( the printer that is the subject of the thread is not multifunction I think so sane is not needed). One watchpoint is to make sure that you have the rastertosamsungspl file for your architecture - I seem to remember that the i386 and x86_64 versions of the file have the same name on the CD for my printer. Also if the driver CD is not available then usually the necessary files for a specific printer can be downloaded from the Samsung support site.

Is it possible to add drivers for this old printer? or how to get to cups web / admin to try to install a network printer, i.e. samsung ml-2165w but previously connected to the router (which works fine as a printer in the local network)

When I type localhost:631/admin I get the response:

not found ?

My system is the latest: easy-5.4-amd64

Other than that, the system works great for me

I installed these two .deb packages on the system but nothing changed.

For me, as if server cups did not work .. specifically, the administration / admin tab after clicking gives the following message:

not found

is this some kind of bug in the system?

On ubuntu as i enter the address :631/admin

I get a web page with settings : add printer etc

on EasyOS server CUPS only shows the first page but the admin tab doesn't work! it's probably some system errors with permissions or CUPS configuration ... but these are quite complicated settings, especially in a non-standard system like Easy OS

Maybe a problem with the hostname in the system? there are some hints on the web, but only for part of ubuntu versions, e.g. reinstalling Cups. but in EasyOS you can't do it ... you have to combine manually but where?

CUPS does not work on EasyOS

If you think that this has happened to you, you can roll back to a more pristine setup.

From the menu:

Shutdown -> Rectify -> Reboot, with rollback

Then choose "Rollback to pristine first-boot"

Then tick all the checkboxes what you want to retain -- probably not "CUPS printer setup"

Then reboot.

EasyOS works super fast on my old laptop, I'm really happy.

Ps.

Is it possible to update the FTP client: gFTP in the new version of the system? ...to be able to connect TLS

I found one small bug. I just wanted to change my desktop wallpaper and got this message:

Hello My printer is a samsung c410w laser color printer the printer power button gets on but don't hear the normal printer warming up stage the printer can ony be turned off by pulling the power cord of the back shut it down again, cartridges are new and the drum unit seems ok and the fuser and the belt as well.

I have the same printer and it turns on, but nothing beyond that and it can only be turned off by unplugging (as with the OP). There are a few things that might revive it like making sure the fuser temperature safety hasn't been thrown (do an Internet search on this; I did that but it didn't help me). Your printer like mine clearly has a circuit board failure. If you are willing and able to tear apart the printer and do the work yourself you can find (again through searches) replacements for the two main boards in the printer, and they would not be difficult to replace once you figure out the magic of taking the printer apart. However, you're probably looking at 100 to maybe 150 (or more) dollars for the two circuit boards and so you have to decide whether it makes sense to repair it. If you would have to have a repair shop do the work I'm certain you'd be wiser to take the printer to the electronics recycler and dispose of it. I am not delighted by that prospect but I may do that and be done with it.

Why is it so hard for people to understand the issue here? The problem I have had with my Samsung C410W (and from Internet searches I've done many others have had the identical problem) is that you press the power switch, the blue light around it comes on, and that's it. There is no sound, and you can only get the thing to turn off by unplugging it. Plugging it back in does NOT "wake" the machine up, it does nothing. The RJ45 (network) port is dead, the USB port is dead. If you connect the printer to your computer with a USB cable, operating system of your choice, the printer is invisible to the computer. You can't resolve this printer problem with software running on a computer that does not see the printer, obviously.

I replaced the large board on the printer left side, no effect. I replaced the small board on the back right (with the USB and RJ-45 ports) and that fixed it. The board, JC92-02483A, is the central control board with the ARM chip. Samsung sold its printer division to HP a year or more ago.

I have exactly the same annoying issue. spent a lot of money for toner and even sent it back for repair. They said it's working. When the printer setteled for a few DAYS it might come back once or twice - then going to deep sleep again. SyncThru does not recognize it and even through USB it's invisible for the computer. This really sucks. And why doesn't any technician or official at Samsung (HP as it seems to be ...) admit that their is a BIG problem! Anything I can say: keep your fingers off these machines!

3. Before you close the front cover, (not quite sure if this is applicable to your model or not) check to see if there is any kind of 'safety switch ', which would be operated by the cover being closed. If there is it may be that it has become dislodged or disconnected.

Please do not give advice if you have no clue about the printer model. I am not sure why your generic advise for fixing common printer issues was rated up. These printers are not even recognized when they are plugged into a usb port and all the buttons are unresponsive even though the power is on.

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