HiI'm not very computer savvy but I am fairly certain that my computer has a virus. I've used numerous virus scanners that all come up empty, but I've done some research and found out about a common virus that runs as a process called iexplorer.exe. I have this virus, while I don't have any internet explorer browsers open, one or even multiple iexplorer.exe processes are open in task manager. They use huge amounts of memory that gradually increase eventually crashing my computer. It also automatically starts up when my computer is started and pops back up after closing the process in task manager. I really need help removing this! Again I'm not very computer savvy so I apologize for any difficulties that it might cause.
Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
I've tried the JRT program multiple times, leaving it sit for atleast an hour each time, and it never seems to do anything. I don't know if I am doing something wrong or simply am not waiting long enough but I have to be at my computer closing down the iexplorer.exe process every 15 seconds so it doesn't crash my computer.
After JRT is downloaded to your Desktop all security has to be turned off before running the tool. When JRT starts you should see a black cmd box, at the bottom is the nag "press any key to continue" after that it should be on auto...
The file you are closing is iexplore.exe not iexplorer.exe That file you close is related to Internet Explorer. If you have Internet Explorer opened at the homepage and open Task manager you will see 2 entries for the file iexplore.exe if you open another Tab you would see 3 entries, another tab would produce a 4th entry named iexplore.exe and so on....
So you have Internet Explorer running, only one tab open at the home page. Open Task manager, stop one entry of iexplore.exe It will automatically open again, so you are back to two entries for iexplore.exe. Internet Explorer is supposed to do that so it does not close it down totally.
Can you open Internet explorer, then Task manager. Do nothing else, just leave internet explorer open at the homepage, monitor Task manager. What happens, is there only two entries of iexplore.exe or do you see more entries multiplying
Maybe this is where the problem lies, Windows Explorer file name is explorer.exe Internet Explorer file name is iexplore.exe You say the problem file is iexplorer.exe
Well before seeing you post I had disabled internet explorer and when I restarted my computer the iexplorer.exe was gone... But now explore.exe is duplicating and causing crashes. Should I still do the search?
Its was acting very strange, it was definitely the explorer.exe process, but after it crashed the first time from it, I restarted it and nothing is wrong now, there are no duplicating processes or processes that should not be open that are. I guess that I will see how it goes for a while but as of now it looks like its back to normal. Thanks for the help!
We still need to run an online AV scan to ensure there are no remnants of any infection left on your system that may have been missed. This scan is very thorough and well worth running, it can take several hours please be patient and let it complete:
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I have a question about how iexplore.exe is presented in Windows Server 2022. As we know, the IE browser is not part of Windows Server 2022 and Windows 11. In our product, there is some dependency on IE to launch Java script and URLs in the IE external browser.
But, recently, we have observed that one of the Windows Server 2022 machine-installed products is not navigating to the URL. When we investigated, we identified that iexplore.exe is not present in the Windows Server 2022 machine. The working machine contains the iexplore.exe in the below path
I am a little confused about whether by default iexplore.exe is part of Windows Server 2022 or not. If not then why interner explorer path in the machine .Can you please provide your inputs? It will be helpful in making an appropriate call.
IE is an optional feature when installing Server 2022. In the RTM version I believe it was automatically installed but I don't have an old machine to find out. However as IE has gone out of support MS has been pushing updates to further get rid of it. From my understanding the EXE is formally removed (if installed) as of the February Edge update. The underlying IE components are still available for apps that show web content but the wrapper executable is gone.
What kind of issues would I be opening myself up to if I excluded iexplore.exe from on-access scanning? You are probably asking WHY I would want that.. we have been having issues with a web based application that runs in IE. Right now I am in the process of testing the application without Sophos on the system at all to see how it performs. If we see no issues running the application on a Sophos-less machine I'm afraid the only option would be to exclude iexplore.exe from on-access scanning polices.
What platform are you seeing an issue with? Windows 7 and Windows 10?
I assume that the issue is more likely to do with the Web Protection and/or Web Control feature rather than on-access?
Are you using Sophos Central or SEC managed endpoints?
We are running Windows 7 64-bit and IE 32-bit. The web protection and web control are turned off. All traffic NOT related to this product goes through our Sophos Web Application proxy. We are using SEC managed endpoints.
Just to clarify, you don't have an issue but are interested to know all the "hooks" and scanning that takes place so you can remove features one at a time that relate to IE should you have an issue?
I can certainly help you pick things apart and isolate features on at a time. For example:
For the Windows 7 platform which uses a in-process web proxy, if you say: "The web protection and web control are turned off" then you shouldn't have the Sophos LSP and Sophos Filter dll loaded into iexplore.exe, can you confirm this with Process Explorer (
docs.microsoft.com/.../process-explorer) when looking at the loaded modules in the iexplore.exe process.
I do have performance issues with specific websites in Internet Explorer. I am in the process of trying to rule out Sophos as an issue but the jury is still out. The vendor keeps playing the blame game so I really trying to get everything in order on the Sophos side.
How to fix iexplore.exe related problems?
1. Run Security Task Manager to check your iexplore process
2. Run Windows Repair Tool to repair iexplore.exe related Windows Errors
3. Run MalwareBytes to remove persistent malware
"iexplore.exe" is the main executable of the Internet Explorer browser from Mircosoft. It is considered a part of the Windows operating system. Check the security settings for this program to minimize the risk when you are surfing.
Note: Any malware can be named anything - so you should check where the files of the running processes are located on your disk.If a "non-Microsoft" .exe file is located in the C:\Windows or C:\Windows\System32 folder, then there is a high risk for a virus, spyware, trojan or worm infection!Check it out!
3764 users ask for this file.67 users rated it as not dangerous.15 users rated it as not so dangerous.69 users rated it as neutral.49 users rated it as little bit dangerous.146 users rated it as dangerous.54 users didn't rate it ("don't know").
ccapp.exe ccevtmgr.exe ezsp_px.exe gearsec.exe htpatch.exe ieuser.exe iexplore.exe mcshield.exe msascui.exe navshext.dll nprotect.exe nvsvc32.exe point32.exe smc.exe vsmon.exe webscanx.exe wmpnetwk.exe
[iexplore.exe in German] [all processes]
Hello! I have tried to apply your changes, but i still cant lauch iexplore.exe. Maybe i am doing something wrong? have you made any other changes? do you have pictures of your applied registry changes?
BR
I also have the following settings in Group Policy but am not sure if they really matter or not as setting the equivalent Google services to the same settings as above also prevents Google from auto-updating while still allowing it to be manually updated.
What I would like to achieve (whether it be by powershell or some other method) is to open an internet browser window, load a website, wait 30 seconds then terminate the specific window only (Not all active IE windows).
For a little more information what I am trying to achieve is to automatically log a user onto the Office 365 portal when they first login to their machine. This will mean our intranet homepage (hosted on sharepoint) will load faster without the user having to wait for single sign on to login and will mean sharepoint mapped drives will be accessible instantly rather than requiring the end user to open an IE window and login.
No legitimate Windows file named "iexplorer.exe" appears to exist. (It is not Internet Explorer, which is "iexplore.exe".) An iPhone/iPad/iPod file manager named "IExplorer" advertised by Macroplant runs under iOS, not Windows. There are at least 88 known files that can load at Windows startup using this name. All are described as deposited by a virus, a Trojan, or a worm. It may appear in the local user's application data file, or in the Windows folder for temporary files. A malware known as "WindowsN.Ink", classified as "Malware.trace", is an autoscript redirecting to "C:\Users\username\AppData\Roaming\Javaxii\iexplorer.exe".
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