iPad mini problem

[Derek Cross]

Morning Smuggers

I recently bought the new iPad mini 5; it’s smashing!

I gave my old iPad mini 2 to my daughter. I deleted my contents, and she set it up as a new user.

She tells me, it’s working perfectly, but if she moves it, it turns itself off!

Any suggestions for a remedy gratefully received.

Thanks

Derek

[Sam - MacAmbulance]

Is that any movement whatsoever? Or disconnecting the charging cable to take it somewhere else?

Sam

MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development Sam Mullen +44 (0)7747778022 in...@macambulance.co.uk www.macambulance.co.uk

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[Derek Cross]

Hi Sam

I think it’s that any movement turns it off.

I’ve suggested she does a factory reset as a start.

Best wishes,

Derek

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