Dead iMac?

[nick_p...@mac.com]

My trusty old 2008 iMac with an SSD and that had been upgraded to its max OS of El Capitan (10.11 I think) seems to have a serious problem (but hopefully not).
I was watching a video on You Tube a couple of hours ago in full screen. Suddenly the screen went black but the sound continued. If I pressed the space bar the sound stopped (as that presumably paused the video). Pressing ESC to get out of full screen did nothing as the screen stayed black.
I powered off . Waited a few minutes then turned it back on. Sound/chime was normal but screen turned a bit grey and then went black - zilch.

Is there any clever key combination to press while pressing Power?
Maybe it is a failure of the SSD ( I believe they fail without any warning)?
I have a fairly recent back up and Time Machine back up but then I presumably would need another computer running El Capitan to access the data….

Any thoughts gratefully received.
Nick

[Sam - MacAmbulance]

Sounds like the display backlight has gone. What’s the serial number of the Mac? It’s printed on the underside of the base

Sam

MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development Sam Mullen +44 (0)7747778022 in...@macambulance.co.uk www.macambulance.co.uk

MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately.

On 5 Dec 2019, at 21:21, nick_public1 via Sussex Mac User Group <sm...@googlegroups.com> wrote:

My trusty old 2008 iMac with an SSD and that had been upgraded to its  max OS of El Capitan (10.11 I think) seems to have a serious problem (but hopefully not).

--
You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group.
To unsubscribe from this group and stop receiving emails from it, send an email to smug+uns...@googlegroups.com.
To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/3F36D956-DD44-49F9-9C11-843758162042%40mac.com.

[nick_p...@mac.com]

Thanks for your reply Sam. I turned it on just now. Definitely a chime, then a 1 second glimpse of the Apple logo, then black, then grey patterns appear, then black (that’s all about 45 secs which videoed). I have a very old cinema display connected which lights up OK but unfortunately the login window is not on that.

Serial number is here.

Nick

To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/352CD29B-D184-4A9A-B108-21277A7A48AC%40macambulance.co.uk.