Missing email content

[ARMS]

Hi, Every now and then I get emails on my MacBook Air which say "This message has no content" yet I can see the contents on my iPhone or iPad.

Has  anyone come across this and do you know the reason and how to resolve this?

Its very frustrating and its been happening across several releases of software. 

Andy

[Sam - MacAmbulance]

Try the following:

Quit Mail

Go to your home folder

Go to Library > Mail > V7 (or highest number there) > maildata > remove any files beginning with Envelope Index

Reopen Mail and click continue to reimport

See if that helps

_

Regards Sam Mullen +44 (0)7747778022 in...@macambulance.com www.macambulance.com MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development

MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately.

On 20 Nov 2021, at 12:08, 'ARMS' via Sussex Mac User Group <sm...@googlegroups.com> wrote:

Hi, Every now and then I get emails on my MacBook Air which say "This message has no content" yet I can see the contents on my iPhone or iPad.

Has  anyone come across this and do you know the reason and how to resolve this?

Its very frustrating and its been happening across several releases of software. 

Andy

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[ARMS]

Morning Sam,

I tried that and this is what is there

[ARMS]

So the files you mentioned were not there. This is a 2020 M1 MacBook Air, I don't know if that makes a difference

Here is the entire contents under the Mail folder

[Sam - MacAmbulance]

That’s looks like the Library folder at the top level of the drive. Look for the Library folder inside your home folder.

If you don’t see the Library folder in your home folder, go to the View menu > View as List > View menu again > Show View Options > tick the “show library folder” checkbox 

_

Regards Sam Mullen +44 (0)7747778022 in...@macambulance.com www.macambulance.com MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development

MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately.

On 21 Nov 2021, at 11:49, 'ARMS' via Sussex Mac User Group <sm...@googlegroups.com> wrote:

So the files you mentioned were not there. This is a 2020 M1 MacBook Air, I don't know if that makes a difference

Here is the entire contents under the Mail folder

To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/e54d20ff-2991-485e-8e40-512da996915an%40googlegroups.com.

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