Wallet on macOS won't let me edit cards?!

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Adam Pymble

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Mar 27, 2025, 9:43:20 AMMar 27
to Sussex Mac User Group
Hello all

I want to edit card details on the above.

I have a warning as attached.

But when I click Learn More I'm directed to perhaps the most unhelpful Apple page ever, as it doesn't tell me what to do (Intel MBPro, 13" on latest macOS)


Any ideas please?!

"It just works....' 

;)
Screenshot 2025-03-27 at 13.41.14.png

Paul Russell

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Mar 28, 2025, 5:33:09 AMMar 28
to sm...@googlegroups.com, Sussex Mac User Group
I don’t think you can edit existing cards in the wallet, however you shouldn’t normally need to do this, as even when you get a new card with a new expiry date etc it just automagically updates in the wallet without intervention.

If you’re having problems with an existing card in the wallet though then maybe try removing it and adding it again?

On 27 Mar 2025, at 13:43, Adam Pymble <adamp...@gmail.com> wrote:

Hello all
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Jason Davies

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Mar 28, 2025, 6:30:21 AMMar 28
to Sussex Mac User Group

I think it's the whole device that is refusing?

Adam, I suspect this is that macOS has detected an unlocked door somewhere and hit an alarm. That means it's hard to know exactly what it might be. They do seem to say to contact them if this stuff doesn't work which strengthens my suspicion it's going to be very specific. So you might need to do some diagnostics: I'd first try to identify whether it's user, OS or hardware-based.

  • create a new user and see if that user is allowed to do it (ie pin down whether it's a user issue or underlying OS issue)

  • if you can boot it from USB from a clone (this worked ok for Intel, I believe, harder for Silicon), install the OS to that and startup with a virgin system and try to add the card: that will let you see if it's hardware related. If you succeed, you might need to deactivate it afterwards as they have limits on how many devices they can be linked to.

At that point it's a question of either working out where the specific alarm is coming from (something you installed?) and removing it, or nuking and building up (eg seeing if erasing then reinstalling from TM will work), but at least you know which 'domain' it is in.

I didn't post all this as I hoped someone expert would lean over and say 'ah it's probably this' and flick a switch, which might still happen;)

cheers,

Jason

Cliff Wootton

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Mar 28, 2025, 7:16:56 AMMar 28
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Jason's suggestions are good. Follow up with these if you need them.

---

Maybe a disk repair with Disk Utility might help to start with if you haven't already done it.

---

There might be some evidence in a log file somewhere that will give you a clue.  A lot of apps send their logs to something called SYSLOG which aggregates them into one big list while others log into their own private log files.

HD -> Library -> Apple -> Logs

Home folder -> Library -> Logs

The Console app in the Applications -> Utilities folder is useful for inspecting them without going to the Terminal app

---

From the Terminal app, look in:

/var/log
/var/logs

ls -la /var/log

Will show you the permissions and owners.

Historical logs are rotated and zipped to save space on a regular basis if you want to look further back in the past.

---

Look for wallet related files. Spotlight might not find what you want, nor will the Finder's find command (which is based on Spotlight). Use the command line find command from the Terminal app to locate any files that have 'wallet' in their name. This will find files anywhere in the entire system that Spotlight won't. The prefixing 'i' on the find by name modifier tells it to ignore case. Use -name for case sensitive searches:

find / -iname "*wallet*" -type f

However, it's hard to recommend what to do with the files you find, but at least you will have a list to talk to the Apple support teams about.

Hope this helps

Cliff

Adam Pymble

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Mar 28, 2025, 2:11:56 PMMar 28
to Sussex Mac User Group
Thanks for all the helpful replies. I slightly feared messing it up so tried Apple chat and ended up with a call in 2mins. 

Chap from US (amazing!) was really helpful and whilst unsure, in 20mins reviewed through screenshare and ascertained that I needed to do a special boot to a mode that enabled me to choose to upgrade encryption security of the hard disk to Full.

All done.

Wallet happy.

Thanks again for all so kindly making time to offer such comprehensive replies too. 

C Staples

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Mar 28, 2025, 2:46:44 PMMar 28
to 'Jason Kitcat' via Sussex Mac User Group
Good evening all,

I have been on this list for a good few years now but rarely post, normally just lurking in the background. This afternoon however something happened that has me reaching for the keyboard. My phone (iPhone Pro 12 on iOS 18.3.2) started playing a repetitive chime / ringtone that I have never heard before and there was no obvious reason for it, this was not a call or an alarm from an app. I closed all open apps and it just kept on playing so I powered the phone down. I turned it back on and the noise started again after about 30 seconds before stopping of its own accord. So far it has not happened again.

The questions are simple, has anyone else experienced this and does anyone know why it happened?

Thanks in advance,

Chris


Jason Davies

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Mar 28, 2025, 3:07:14 PMMar 28
to 'C Staples' via Sussex Mac User Group
Did anything show on the screen? It sounds a bit like a Find My... alert but could have been a number of things.
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Cheers,

Jason

Jason Davies

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Mar 28, 2025, 3:07:40 PMMar 28
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Happy ending! And Cliff's input was fantastic, well beyond my ken, so I've archived it;)

C Staples

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Mar 28, 2025, 3:10:32 PMMar 28
to 'Jason Kitcat' via Sussex Mac User Group
No, nothing at all to explain it, no visual clue. I have had this phone for over 4 years now and it is a sound I have never heard before.
> To view this discussion, visit https://groups.google.com/d/msgid/smug/4AF774E6-C9DE-4524-B822-109B4A0496BA%40me.com.

Sam - MacAmbulance

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Mar 28, 2025, 3:36:51 PMMar 28
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Was it plugged in to charge at the time? Could’ve been a dodgy power cable/charger
_

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Sam Mullen

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C Staples

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Mar 28, 2025, 3:38:41 PMMar 28
to 'Jason Kitcat' via Sussex Mac User Group
No, phone was unplugged at the time.

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