Diagnostics

[MHealey]

Hi folks,
Has anyone got any software tips for diagnosing faults on my macs? I’ve currently got one with the disc drive not liking discs (surely that’s the point of a disc drive – what else will it like?)  and would like to know what the problem is for sure.
Cheers,
Matt.

[tcrooks]

And what sort of disk drive would this be? Hard, CD, DVD, BluRay or
something else?

[MHealey]

Sorry, DVD/CD drive.
Cheers.

[Sam - MacAmbulance]

If it's rejecting all CDs and DVDs that's a fairly certain diagnostic in itself. I'd do a PRAM and a PMU reset on it (or SMC reset if it's intel) and if that doesn't work replace the drive.

Regards

Sam

providing affordable Apple & PC services
Sam Mullen
07747 778022
http://www.macambulance.co.uk
in...@macambulance.co.uk

[MHealey]

Thanks Sam,
Tried both those, it looks like the drive is broken – so a new superdrive - is this a job that can be done on my own? If not, does it cost much to repair?
Cheers,
Matt

On 07/10/2008 10:00, "Sam - Macambulance" <in...@macambulance.co.uk> wrote:

If it's rejecting all CDs and DVDs that's a fairly certain diagnostic in itself. I'd do a PRAM and a PMU reset on it (or SMC reset if it's intel) and if that doesn't work replace the drive.

Regards

Sam
 
 

 providing affordable Apple & PC services
 Sam Mullen
 07747 778022
 

http://www.macambulance.co.uk
in...@macambulance.co.uk <malto:in...@macambulance.co.uk>
 

[Sam - MacAmbulance]

Hi Matt

All depends on the model of Mac, which is it?

Regards

Sam

[MHealey]

Sorry, I’m being a bit slow today!
It’s a Macbook (intel), I’ve had a look at some repair guides and it seems reasonably do-able – what do you think?
Matt.

On 07/10/2008 13:16, "Sam - Macambulance" <in...@macambulance.co.uk> wrote:

Hi Matt

All depends on the model of Mac, which is it?

Regards

Sam
 
 

 providing affordable Apple & PC services
 Sam Mullen
 07747 778022
 

http://www.macambulance.co.uk
in...@macambulance.co.uk <malto:in...@macambulance.co.uk>
 

[Jason Davies]

Sam - MacAmbulance wrote on 7/10/08 at 10:00

>If it's rejecting all CDs and DVDs that's a fairly certain
>diagnostic in itself. I'd do a PRAM and a PMU reset on it (or
>SMC reset if it's intel) and if that doesn't work replace the drive.

I have a G5 iSight iMac that reads virtually no blank or
home-burned DVDs but will accept 'proper' bought ones. Does that
ring any bells?

[Sam - MacAmbulance]

Hi Jason

The replacement DVD drives for those iMacs are over £100, I'd stick with an external DVD burner until it's time to make the jump to intel ;)

Regards

Sam