Start-up problem

[Jonathan Harley]

Hello everybody.

I'm having an intermittent start-up problem on a Mac Studio running OS X
13.7.6.

I get the start-up bong, but then the Mac goes no further. So far I've
been fixing it by unplugging from the mains and plugging back in.

Does anyone have any ideas?

Thanks!

Best,

Jonathan.

[Sam - MacAmbulance]

Unplugging the power cable resets the SMC. If you’re having to do this regularly I’d book it in with the Genius Bar to have the logicboard assessed. 

You can reboot holding the D key on the keyboard to boot into hardware diagnostics, that might be able to give you an indicator if there’s a hardware issue

Also try upgrading to Sonoma if possible, it might include a firmware update which could help

_

Regards Sam Mullen +44 (0)7747778022 in...@macambulance.com www.macambulance.com MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development

MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately.

On 3 Jun 2024, at 11:07, 'Jonathan Harley' via Sussex Mac User Group <sm...@googlegroups.com> wrote:

Hello everybody.

--
You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group.
To unsubscribe from this group and stop receiving emails from it, send an email to smug+uns...@googlegroups.com.
To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/32af6e70-486a-f905-c0e1-1ce1b8729b3d%40googlemail.com.