Home app problems

[andrew lancaster]

Hello. I have bought a smart socket - hoping to be able to switch table lamps on and off using the home app and Siri voice instructions. However, trying to get the home app to connect the smart plug just isn’t working.

I get an instruction to scan the QR code on the plug, but the in the Home app the little box which should surround the QR code bobs about all over, too long and thin and not working at all. So then I tried the use alternative method and manually entered the 8 digit code but nothing happened - just the spinning buffering thing.

Has anyone here had the same problem? It is an iPhone 16 running the latest OS. I have also tried using my iPad, but with exactly the same result. I can’t help feeling that if I buy a different smart plug, I will have exactly the same problem with trying to set it up.

Thank you

Andrew

[Sam - MacAmbulance]

What’s the make and model of the plug? Also is it listed on the box as being HomeKit compatible?

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On 22 Mar 2025, at 09:19, 'andrew lancaster' via Sussex Mac User Group <sm...@googlegroups.com> wrote:

Hello. I have bought a smart socket - hoping to be able to switch table lamps on and off using the home app and Siri voice instructions. However, trying to get the home app to connect the smart plug just isn’t working.

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[andrew lancaster]

Hi Sam. 

It is a LAP X1. It says “works with Google Home” “works with Alexa” “Download on the App Store” with the Apple logo. It didn’t mention HomeKit. 

Thanks

Andrew. 

Sent from my iPhone

On Mar 22, 2025, at 1:56 PM, Sam - MacAmbulance <in...@macambulance.com> wrote:

What’s the make and model of the plug? Also is it listed on the box as being HomeKit compatible?

To view this discussion, visit https://groups.google.com/d/msgid/smug/275B6CB8-EAAF-4A9A-A3C5-23A19F61D3C5%40macambulance.com.

[Tony Crooks]

This doesn’t work with Apple HomeKit. None of the LAP lights are HomeKit compatible. 

Regards,

Tony

Sent from my iPhone

Email: tcr...@duck.com

Tel: +44 7428 706227

On 22 Mar 2025, at 18:13, 'andrew lancaster' via Sussex Mac User Group <sm...@googlegroups.com> wrote:

Hi Sam. 

To view this discussion, visit https://groups.google.com/d/msgid/smug/367A7A12-0D64-408A-9BBF-5BEA80E4DE18%40mac.com.

[andrew lancaster]

Thanks! I will give it to android friends then. And look for smart sockets which ARE compatible. 

Andrew. 

Sent from my iPhone

On Mar 22, 2025, at 7:12 PM, Tony Crooks <tcr...@gmail.com> wrote:

This doesn’t work with Apple HomeKit. None of the LAP lights are HomeKit compatible. 

To view this discussion, visit https://groups.google.com/d/msgid/smug/9F1ECC1C-CBFC-4E71-9027-1DA795C0C116%40gmail.com.