Eduroam and Mavericks

[Jason Davies]

I can't tell if it's mavericks or eduroam as I moved office almost the
same day but I'm losing eduroam about once every two minutes, reliably,
all day, and it's making everything incredibly difficult. Is this normal
for Mavericks users out there?

I've asked for the wired connection to be sorted out but it seems to
take days/weeks to do whatever they do: no word yet...

[Graham Perrin]

On Friday, 8 November 2013 15:03:54 UTC, Jason Davies wrote:

… losing eduroam about once every two minutes … Is this normal for Mavericks users out there?

No. 

<https://community.ja.net/library/janet-services-documentation/commonly-experienced-problems> advises: 

Once connected and authenticated but you experience disconnection problems you should consult the Visited organisation's IT Support team for further help.

At <http://www.ucl.ac.uk/isd/staff/wireless/eduroam>: 

Staff/Student at UCL & using eduroam at UCL? See the Connection Guides (requires UCL userid & password).

– I can't see the guides for your environment, so please provide more information about your Mac's configuration for eduroam. 

Is connection profile-based, is there a Profiles pane in System Preferences? 

In Keychain Access, you might delete any eduroam-related certificates and passwords, then restart the Mac. 

[Jason Davies]

Thanks for going to all the trouble. I actually meant to send that to Mac users at ucl (auto-complete must have got in there).

Consulting the local support is like asking someone on a bus at random. I've done the stuff you suggested - rebuilding disk permissions seemed to make a difference but tomorrow I'll also go in armed with disk warrior...

Cheers,

Jason
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[Graham Perrin]

On Sunday, 10 November 2013 19:50:41 UTC, Jason Davies wrote:

Thanks for going to all the trouble. I actually meant to send that to Mac users at ucl …

No trouble. Happy to help. It occurred to me that I had steamed ahead with upgrades for two colleagues without regularly checking whether eduroam connectivity remained good. 

For myself, I ran Mavericks for a few hours last week at Mithras House with a MacBookPro5,2. No trouble with eduroam there. 

If there's truly a problem with the configuration of your Mac, or in your environment, then I wouldn't expect it to be truly resolved with attention to permissions or with Disk Warrior. Let us know how it fans out. 

[Jason Davies]

My laptop running 10.8 is absolutely fine. Sitting in the desk a foot away. The iMac was slightly erratic before but nothing like now.

The iMac may be hardware-flakey: but I can't get something to show up that would let me return to apple (it's within a year). Also loses USB connection when it goes to sleep and need to un/ replug to get keyboard to work. But it may also be mavericks.

MY home Mac Pro has also been more prone to losing internet through wifi (turning off and on again fixes) since 10.9.