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Jennifer Curtis
It is noteworthy that over 75 million subscribers love Netflix, but it can get frustrating when the movies keep buffering. Are you annoyed when Netflix stops to load? If this happens to you, you are on the right track! We are here to guide and explain why Netflix keeps buffering and give you 8 easy ways to fix it. These tricks will surely help you enjoy your favorite shows without any more interruptions. Let's beat the buffering together and get back to your favorite shows on Netflix without that buffering issue!
Netflix is a popular streaming service that offers a huge collection of movies, TV shows, documentaries, and more. It allows you to watch content on devices like TVs, computers, and smartphones by connecting to the internet. But sometimes, while watching your favorite movies, a buffering will come. What are the possible reasons?
Internet speed is crucial for streaming. With sluggish internet speed, Netflix can't load content quickly enough. This situation may lead to those annoying buffering pauses. So, upgrading your internet plan or troubleshooting your connection can resolve this issue.
Older devices or ones with limited processing power struggle to handle high-definition streaming. This can cause stuttering or buffering as the device struggles to keep up. Upgrading your device or closing other applications can help it perform better while streaming.
At peak times, like in the evenings when more people are online, internet traffic increases. This congestion can slow down your internet speed, affecting your Netflix stream. Consider streaming during off-peak hours or optimizing your network settings to alleviate this.
Addressing these issues isn't just about fixing technical problems. It is also about how to enhance your watching enjoyment on Netflix. Knowledge of the causes and the essence of fixing this buffering issue is important.
Buffering on Netflix often stems from slow internet speeds. Sometimes, this is the primary culprit behind interruptions. To start, verifying your internet speed on Fast.com is key. Netflix suggests 3 Mbps for Standard Definition, 5 Mbps for High Definition, and 25 Mbps for 4K/Ultra HD streaming.
Extended use of your device can cause issues, like too much clutter in the RAM affecting performance. A quick fix? Restarting your device! It clears background apps, giving your device a clean slate. For smartphones, long-press the power button; for computers, use the Start Menu to Restart or Shut Down.
If you can't restart your device, try closing other apps to free up more RAM for Netflix. Some apps, like heavy games or Photoshop, hog resources and can disrupt your Netflix experience. Similarly, if you're using Netflix on a browser, shut unnecessary tabs to allocate more RAM to Netflix.
Making a move to fix your Netflix buffering issue is a good idea. We highly try these offered fixes as it is easy to do and has a high rate of fix. We are giving you a goodluck when performing such fixes! And remember, Wondershare Repairit Desktop can fix that issue easily. This professional tool will do the process for you. So don't hesitate and fix it! Hoping you have a great watching experience on Netflix!
Get continual buffering on Netflix on TCL 6 series Roku TV , hangs at various levels and I get the "sorry cant play this at this time message" occasionally. Have tried all of the web suggested fixes (reboot, reinstall, unplug etc.),with no effect. Does not happen on any other channel (youtubeTV, amazon, HBO, roku etc.).
TV is on 5ghz network with excellent signal strength and around 90 mbps internet speeds (netflix app only show 25 mbps). Plugged in a firetv stick to one of the hdmi ports on the TV with a wifi connection to the same 5 ghz channel and get no buffering on that netflix app and the app shows the 90 mbps internet speed. This buffering appeared to start a couple of months ago and is obviously something to do with the roku/netflix implementation on the TCL TV.
I have emailed support with zero response to date and would like to get this resolved as the selection of the roku TV was to make life simpler for the family (no input switching, one controller etc.).
Appreciate any advice on any solutions.
Thanks
Thanks for continuing to reach out here! We are still working with our partners to investigate this issue and work towards better understanding and resolving it. We have a few more questions, and need some additional information (for those that haven't already provided additional details about their home network setup). Please provide the following information/details:
- [If applicable] If you are using an Orbi mesh networking wireless router system, please try disabling the 'Armor' service/feature and then test streaming again. Does this clear up the buffering behavior and allow you to stream normally again?
- If you are not using a mesh networking system, what is the specific brand and model of wireless router (or router/modem, if ethernet) that you are connected to? Please specify whether you are connecting via wireless or ethernet.
- If possible, please try connecting your TV to the internet via an ethernet cable. (Try both connecting directly to your router via ethernet, or to your internet modem separately, if possible.) Does this resolve the buffering issue and allow you to stream normally?
- Please generate and issue report tracker ID when you observe this behavior by pressing the Home button 5 times, followed by the Back button 5 times quickly on your Roku remote. Include the specific model of Roku device or TV that you are using from Settings>System>About, along with this ID in your response.
My TCL/ROKU television was having connection and buffering issue. Some apps such as Youtube was working but Netflix would buffer and hung up with error. The TV would indicate Network connection is working but there's no internet.
Having the exact same issue as above, same model. Have a very good wired connection, Disney+ no issues, Amazon Prime no issues, have no issues using Netflix on any other device in the house, but Netflix on the TCL Roku TV keeps buffering every minute or so and then hangs at 99% for another minute or 2 making it absolutely impossible to use the Roku Netflix app. For now I am using the TV as a monitor off my computer to stream Netflix, its an absolute pain and the rest of my family can't use it when I am not around...
We started having the same experience on all of our Roku devices about a week ago. No problems with any of the other streaming channels but constant buffering with Netflix. I contacted their support and in the Netflix app you can go to settings, get help then test your connection. On my Roku TVs I'm getting around 15 to 20 Mbps while my internet speed tests at around 700 Mbps. Testing my wireless network speed from my phone I get around 200 Mbps. Netflix informed that my speed was the issue and there was nothing they could do to help. I connected one Roku TV using directly to my router with a network cable and it didn't improve the download test from the Netflix app, still around 20 Mbps. Something very weird is going on.
I have a P605 and was having the Netflix keeps buffering issue (wired connection, no problem with Netflix on other devices). What worked for me to fix this was to remove the netflix app, do a system restart of the TV and then reinstall the Netflix app. Seems that has fixed the issue.
I have done a full system reset twice and reinstalled Netflix twice and still having the same issue. I think it has something to do with the Netflix app in the way that it throttles bandwidth. I have a 100 Mbps internet connection yet in testing network speeds through the Netflix app I am only getting about 10% of that. I am currently in a back and forth with TCL about the issue and they are in the process of trying to figure it out. I'll update when I find out more.
I am surprised that this issue isn't getting more attention. The last email I received from TCL in summary said that I should contact my ISP and check my router settings because Netflix on the TCL Roku isn't getting the required bandwidth... So after I palmed my forehead, I sent them two more emails explaining how I can run 3 Netflix apps at 4K HDR simultaneously on other devices in the house while downloading and doing pretty much whatever I want, bandwidth and router settings are a non issue... The issue is specifically with the Netflix app on the TCL Roku TV throttling bandwidth for some weird reason. Anyways if I find out more I'll let you know. It was a pretty disappointing email from TCL given the previous one actually sounded like they were actually listening to my issue and were going to do something.
Hi everybody. Just wondering if anyone has figured out a solution to the Netflix vs Apple tv streaming/buffering issue. This is stupid, since Apple is usually on the cutting edge of things. I recently upgraded my internet to a faster provider, and this seems to have only increased the problem. I can stream Netflix just fine on my MacBook, iPhone, and an old Blueray player, but on my Apple TV, can watch a max of 15-17 min., before it freezes. I have an older (gen 1?) Apple TV, thought that was maybe the problem, got a 2 or 3 (how can you tell the dif?), anyway, no go, same problem. I know about turning off the 'send data to Apple', since that causes a lot of freezes, did that, also downgraded my playback settings on the Netflix account page to 'low', but at this point, the only way to watch an entire program all the way thru is to watch on this 5yo Blueray player, which has a very archaic menu, not good for choosing shows. This is so silly. I searched the net and came across this thread telling you how to access the streaming menu to slow it down on "most streaming devices", to do something like up, up, down, down, left, left, right, right, thing with the remote, and a hidden menu was supposed to pop up permitting you to slow the streaming settings, but no go, this must have been for a ps3 or something idk. Btw, no problems with any of the other channels on the Apple TV, HuLu, Smithsonian, Ted Talks etc., all work just fine, actually better with the new faster provider, but now Netflix (which actually worked not too badly with the other old slower internet provider, minimal tolerable freezes), gets caught in this buffering/streaming logjam no matter what I do. And yes, I also tried running an ethernet cable directly to the router, which I never had to do before, but this actually slowed down my service, WiFi is better, also went onto the router config page, tried alternate channels #1, 6, 9, 11, ended up coming back to default channel #6, which gave me both the fastest download and upload speeds according to SpeedTest.com. So I have been sitting here with my MacBook logged into the Linksys config page, will change to a different channel, run SpeedTest Ap on my iPhone, try another channel, run SpeedTest again, etc., etc., and this is how I arrived at where I am now, have been fighting this whole thing for a couple weeks now. Does anybody have any additional ideas or insight? If an old Blueray player can have streaming that works, then I can't believe an Apple TV cannot permit me to config its settings to the same, so I can get this whole thing ironed out. Thx, any feedback is much appreciated.
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