Dear All
Greetings!
Find below the Job Openings @ Oracle Financials Software services. Send in your resumes latest by 4:00PM, 19th November,2010 at corporate...@isbr.in. Kindly fill the candidate tracker and send along .
Regards
Aman
Oracle Financial Services Software Limited (formerly called i-flex Solutions Limited Reuters: IFLX.BO and IFLX.NS ) is an IT solution provider to the banking industry. Oracle Financial Services is majority owned by Oracle Corporation. It claims to have more than 900 customers in over 135 countries.
The following are the requirements;
Company |
Oracle Financials Software Services on rolls of VSM Software |
Qualification |
MBA – Finance |
Position -1 |
Production Support Analyst |
Job Description / Skills |
· Understanding Flex cube (Core Banking Solution), doing application support. Receive, log, dispatch or transfer Calls & handle any banking functional issues which needs immediate resolution. Prioritize Calls in accordance with the Severity Codes · Maintain Call records with information on Calls, Call assignment (for example, Level 2, Level 3), Call status, Call resolution and Closure information · Send acknowledgement to user about logged call with helpdesk ticket number and its severity · Analyze the call and Resolve calls at first instance · Escalate unresolved calls to application / infra team · Understand, update and search in known error data base to recommend solutions · Generate call reports; · Adhere to defined documented helpdesk procedures; · Ability to manage demanding customers. · Running of EOD batch process in Production and non production environments as and when requested. · Pre EOD health Check in Production and non production environments · System and Application Health Check as per procedure · Creation and maintenance of Branch Setup, user ids · Execution of data request from client · Execution of Change Management process 60% of aggregate percentage is a must all through the academics (SSLC, 12th/PUC, Graduation and MBA (59.99% will not be considered) Good Finance/ Banking knowledge, MS Office, Testing, excellent oral & written communication. |
CTC / Stipend |
1.8 L per annum (first 3 months), 2.4 L per annum 4th month onwards |
Location |
Bangalore |
Website |