NCR Scanner Scale

[Rolando]

I am having a great time configuring a scanner scale NCR 7875. I have
just about run out of patients with it. I got the scanner working. I
can't get the weight to show up. I have done a few scanner scale
installs in the past. I had never had this problem before. Any
suggestions? Thanks Guys.

Rolando

[David White]

Old doc but still holds true:

DAVID WHITE || POS Software Specialist L1
North Country Business Products, Inc. || Ph: 877.227.0278 || Fax: 920.757.0748 || www.ncbpinc.com

This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments.  Thank you.

[Ken Faria]

There once was a man name Davy...
Who lived an SMS life, so crazy...
He tried as he cried....
then drank himself dry...


Ken Faria || POS Software Specialist
North Country Business Products, Inc. || Ph: 888.525.8580 || Fax: 608.223.9827

[Ken Faria]

Oopps that was only suppose to go out to Dave....

I apologize for that :)

Ken Faria || POS Software Specialist

North Country Business Products, Inc. || Ph: 888.525.8580 || Fax: 608.223.9827

-----Original Message-----
From: sms-loc-u...@googlegroups.com [mailto:sms-loc-u...@googlegroups.com] On Behalf Of David White
Sent: Monday, October 19, 2009 2:18 PM
To: sms-loc-u...@googlegroups.com
Subject: [sms-loc-user-group:9] Re: NCR Scanner Scale

[Rolando]

Thanks for the reply. I will hold on to that for future reference. I
am still having a problem with this scanner scale. The weight won't
show on the screen. Plus if you scan an item it will work on the first
pass. After the first pass the item wont scan any more. I noticed that
the buffer is showing a "q" after the first pass. Would that have
anything to do with it. Could it be firm ware? Is there any way to
diagnose this scanner scale. Thanks again.

Rolando

[David White]

Sounds like you may have a communications issue.  NCR Scanners will stop scanning when a communications fault occurs.  Make sure to start by setting the "Default" tag prior to going into program mode and programming the required codes.

 

Default, Save And Reset (Cycle power on scanner recommended also)

Programming Mode, 2, 1, 0, 0, 3, Save And Reset

 

This should set the following on the scale/scanner:

·         Communications: 9600 baud, 7 bit, odd parity, 1 stop bit

·         RS-232 Parameters-2

·         Disable BCC

·         ACK/NAK Control

·         Check Digit Control

 

Additionally you can set tags 2,4,and 9 to enable tone on scale read

 

Double check all of your parameters in the setup.ini to match.

 

As far as the weight monitoring goes the “Monitor” setting should be 14<3>  You may have to play with the multiplier and the number of digits read in the “Request” settings to get it working 100%  Play around with it, you’ll see things change as you do and the settings will make more sense.

 

You might also find the following doc helpful:  SMS Scale Monitor.pdf (attached)

 

Send me a screenshot of the issue if it persists – GOOD LUCK!

 

Dave White

NCBP Inc.