reynely fabrien daycie
Jamey Saldana
Netflix is a streaming service with unlimited TV shows, movies, and more. You can watch as much as you want, whenever you want. There's always something new to discover every week made just for you. A Netflix Standard with ads plan is a $6.99/month value.
Max has it all. Stream HBO, iconic series, hit movies, fresh originals, family favorites, breaking news and more. Discover the best entertainment for every mood. Max With Ads plan is a $9.99/month value.
Note: You can only access the perks that are available with your plan.
*If you have Welcome Unlimited you can also add perks in My Verizon. Welcome Unlimited is no longer available to add to your account.
Yes. When you have the Netflix & Max (With Ads) $10/month perk, you can upgrade at any time to a Netflix Standard or Premium plan. These don't have ads. The change will be effective immediately. Make the Netflix plan changes by visiting your Netflix Account.*
You'll be charged the difference between the current retail prices of Netflix Standard with ads and the Netflix Standard or Premium plans. The updated charge will appear in the Services & perks section of your Verizon bill.
*You can also visit your Netflix account to change back to the Standard with Ads subscription.
You can get the Netflix & Max (With Ads) perk when you sign up for an eligible mobile phone or home internet plan.
Or when you have an eligible plan, you can add the perk anytime in My Verizon.
Yes. If you have a Netflix plan you can link this subscription to your perk.
When you begin registration, just enter your existing Netflix login credentials to link your existing Netflix account to your perk. Once completed, you will no longer be billed by Netflix.
Contact Netflix directly for any questions about Netflix billing for your existing Netflix account.
After you register your perk subscription, you can access your streaming content by signing in to your Netflix account, on any Netflix capable device, with the login you used when you registered.
Note: Netflix shows are only available on Netflix.
*Netflix is available on many internet-connected devices (e.g., set-top boxes, smart TVs, computers, gaming consoles, smartphones, tablets, etc. For a full list visit the Netflix website.
When you have the Netflix & Max (With Ads) perk you can manage your accounts by visiting your Netflix Account page. There, you can manage your Netflix plan, update login information, set Parental Controls, manage subtitles, language and playback settings and more.
For more information visit the Netflix Help Center.
When you have the Netflix & Max (With Ads) perk you can manage your Max account by visiting the Max Help Center, Account & Sign in.
There, you can change your email, password or name, manage your Max devices, help keep your account secure and more.
If you cancel your Netflix & Max (With Ads) perk during the billing period, you can use your perk until the end of the perk subscription period. The $10 charge for that month isn't refunded or prorated.
Netflix:
If you cancel the Verizon mobile or home internet service your perk is associated with, your perk is canceled. The $10 perk charge isn't refunded. You can use each perk subscription until the end of the perk subscription period, then the perk subscriptions cancel.
Important:
If you connected the wrong Netflix account to your Verizon perk, contact Netflix customer service for help.
You'll need to provide the email address for the Netflix account that's incorrectly linked. To get the email address, visit the My Verizon Services & perks page. Choose the Netflix & Max perk, click Manage, then Get Support with Netflix.
I recently came to the end of my contract and signed up to a new one for a further 18 months. Netflix is still included in this contract but for some reason after my new package went live when I try to watch Netflix it says please add payment information and that my account is on pause.
I called Virgin Media 5 days ago and explained the problem and the person said that she has sent the problem to a certain department and it should be sorted in 3 - 4 days. However I am still unable to watch Netflix after 5 days. I would think it would be as simple as relinking my Virgin Media account to Netflix and I can't understand why this is taking so long. It should never have been removed in the first place.
I refuse to add payment information to Netflix because I don't want to be charged for a service that should be included with my Virgin Media contract. If anyone knows how I can get this resolved quickly it would be greatly appreciated. I watch a lot of Netflix and I should be able to watch it as part of my new contract.
Yes on every device. I get a notification saying my account is on hold and asking to add payment information. As Netflix is included in my Virgin contract I should not need to add any payment information.
When I sign up for Sky, I can choose Netflix Premium for 8 per month - it says if I already have Netflix that it can all be transferred over and I am sure it can technically but, financially, what is the best route? If I choose Netflix Premium from Sky and then link my account does that, in effect, stop billing me from Netflix and instead I pay via Sky? In this instance, via Sky, I can get Premium for 3 per month less than I pay Netflix for Standard HD today
You don't need to cancel your existing Netflix account, you merely login to the Netflix app on your Stream puck and billing will automatically switch over to Sky. Any funds you have already paid Netflix directly for the month ahead will remain in credit on your account should you ever leave Sky and revert to paying them direct.
You won't get it foc - only one company can take on the billing.
Your best bet is to cancel the EE smart benefit before switching to Sky, then there's no confusion and it'll be a straight switch from Netflix billing to Sky.
And I did sign up. Immediately, Netflix charged me $16.99. I contacted both Roku and Netflix support to inquire and was told there was no such promotion. But on both the Netflix Channel Store page and on the Netflix APP on Roku, it clearly says Try One Month Free.
I don't know if this applies in this case, but in general if you've ever tried a service before any "free" offer no longer applies. So if you've ever had Netflix or tried one of their free trials in the past you won't get it again. It should be clearly spelled out, but it clearly isn't in what you've shown.
Thanks, @renojim . This was an initial subscription for me. Both Roku and Netflix made it very difficult to send an email so they could "see" the error. Chat support was all that was available on both sides. Netflix did say that they have not had a "free" promotion for years and Roku said Netflix was responsible for it's content and advertising. It's a simple fix, but I am posting this because others who may want to try Netflix can contest the charge based on this and perhaps, like me, get the first month back! But just be aware, Netflix cancelled my account immediately on learning of the dispute, but I got my free month and may or may not renew. Just left a bad taste!
I can't get past "activating" Paramount+ for the Netflix/Paramount promo. I've successfully created an account and logged into Paramount+, but under manage play+ in verizon, it still won't show Paramount as activated, and Netflix still says "pending Paramount+ activation."
Ok so using a different browser I was able to subscribe. Now like everyone else I was able to link Paramount+ but not Netflix. I get the same toggle that says activation pending, click that and then I get "We are processing your subscription. Please refresh or check back again to activate."
After a LOOOONG time on live chat I was told: The team is working on fixing it and you will be able to activate the subscription through the toggle switch after 72 hours. We are also reporting the issue to the concerned Verizon team through an AYS ticket.
However, I want to use my current Netflix account, which the Verizon site says I should be able to do. I've been billed for another month of service - something I was hoping to avoid by signing up for this service.
Having the same issue. I paid for the year of Paramount+, but get the 'Activation pending' message in the dashboard for Netflix. It's been like that all afternoon. Talked to chat support and the only thing they did was read the 'Activation pending' message to me. That doesn't address the issue that I can't activate the year on my Netflix account
How can I sign up for an Xfinity package with Netflix?
Xfinity packages with Netflix are only available in select markets at this time. To check availability, please visit xfinity.com.
How do I know if my Xfinity package includes Netflix?
If Netflix is included in your X1 package, it will be listed in the \"Bundled Services\" or the \"Regular monthly charges\" section of your bill.
I signed up for an Xfinity package that includes Netflix. How do I activate my Netflix account?
Launch the Netflix app on your X1 TV Box. Then, follow the prompts to either link your existing Netflix account to your Xfinity package or create a new Netflix account to be linked to your Xfinity package.
How do I find the Netflix app on my X1 TV Box?
You can either say \"Netflix\" into the Xfinity Voice Remote or you can go directly to the Netflix app by clicking on the Netflix tile found in the X1 apps menu.