Use Professional Consultation To Get The Best Out Of Staff Training Programmes

2 views
Skip to first unread message

Rich Talbot

unread,
Oct 22, 2012, 3:00:31 AM10/22/12
to smasha...@googlegroups.com
Rich Talbot offers the following royalty-free article for you to publish online or in print.
Feel free to use this article in your newsletter, website, ezine, blog, or forum.
-----------
PUBLICATION GUIDELINES
- You have permission to publish this article for free providing the "About the Author" box is included in its entirety.
- Do not post/reprint this article in any site or publication that contains hate, violence, porn, warez, or supports illegal activity.
- Do not use this article in violation of the US CAN-SPAM Act. If sent by email, this article must be delivered to opt-in subscribers only.
- If you publish this article in a format that supports linking, please ensure that all URLs and email addresses are active links.
- Please send a copy of the publication, or an email indicating the URL to arti...@microsofttraining.net
- DistributeYourArticles (www.DistributeYourArticles.com) has distributed this article on behalf of the author. DistributeYourArticles does not own this article, please respect the author's copyright and publication guidelines. If you do not agree to these terms, please do not use this article.
-----------
Article Title: Use Professional Consultation To Get The Best Out Of Staff Training Programmes
Author: Rich Talbot
Category: Software
Word Count: 509
Keywords: microsoft office courses london
Author's Email Address: arti...@microsofttraining.net
Article Source: http://www.distributeyourarticles.com
------------------ ARTICLE START ------------------

Understanding the merits of professional consultation within any organisation is pivotal when it's time to embark on training and installing new software. Once you have decided that you can increase staff productivity by upgrading software, a vital part of the process is to ensure that staff understand those benefit too. If they feel change is imposed on them, any training will be hard-going.

Consultation should be ongoing; organisations that succeed need to share information with their employees, listen to and take account of what their employees have to say; make decisions, and then communicate these decisions back to their employees, to gain that all-important feedback during times of training and when introducing new software.

Obviously consulting with employees about training needs and requirements is critical to an organisation's success. The benefits of making people feel involved and empowered can be increased productivity and reduced staff turnover. Organisations that involve their employees benefit from increased motivation and commitment. By consulting employees, organisations can become more efficient and effective. And this is crucial, for example, when introducing a new software application. This is the ideal time to listen to people's fears and hopes about training in and using new software, especially for a powerful program such as Excel.

Consultation offers employees the opportunity to discuss organisational issues, express opinions and ask questions regarding matters that are likely to affect the way they use the software in the future. Employers then have the opportunity to consider the views and respond accordingly.

Consultation must be timely with regard to the organisation's decision-making process, so that people are given enough time to consider and respond to any potential decisions that may affect them (ideally, consultation should start as early as possible). So, if you are thinking seriously about updating to Excel 2010, and you want to ensure you have everyone on-board, then think about how you are going to train those users so that they are happy and confident using the new program as soon as possible before roll out.

Once you have identified a need for training in your organisation, then it's also time to think about a Training Needs Analysis (TNA). A TNA can help identify the skills gaps and provide more focussed training for staff development leading to a better Return on Investment (ROI). Some training providers can provide a range of training needs analysis which is usually carried out on site or as a managed remote project. Methods of consultation can vary from organisation to organisation. The TNA is key to ensuring that the training delivered matches the needs of the staff.

They depend on the size of the organisation, the type of information being shared and the input that is hoped for. There is no single method that will do everything, but usually it is the mix of methods and how they support each other that will be important. And with good planning and preparation, there won't be tears before bedtime when you convert to Excel 2010.

Author is a freelance copywriter. For more information on microsoft office courses london, please visit http://www.microsofttraining.net/ms-office-2010-training-courses.php
------------------ ARTICLE END ------------------

Reply all
Reply to author
Forward
0 new messages