I'm hoping someone may have an idea of what's going on.
After lots of recent Smart-3SEQ successes, we are starting to have a lot of sequencing run failures and we can't pinpoint the source of the issue.
I've attached a Sequence Quality Histogram from MultiQC showing that we are getting poor Phred scores at the bases we expect to see our GGG signal. We've been using 7xN for our UMI so these are bases 8-10. We sequence on the NextSeq.
Additionally, overall, we are getting underclustering (about 250M reads total) and our genome facility isn't able to demultiplex 95%+ of our reads.
I've also attached a Tapestation plot for a pool where the sequencing failed. The pattern is similar to what successful runs have looked like. So we are amplifying something and that something is the expected size and distribution so it would seem our P5+P7 are functioning, but when when it comes to sequencing, we undercluster, can't demultiplex (almost no input index sequences detected) and we get poor quality around GGG.