Download Speedtest Vodafone
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But in any case, how can I officially prove that they provide bad service? Their official speedtest page is lying about the internal internet speed: when we had this 6-7 day outage of the internet, when we finally got back some internet (very bad service still), I went on the speedtest.vodafone.de page, and it showed me that I get 50 MBit/s from the router, but in their network there is 1151 MBit/s !which I should be getting!.. This is just ridiculous as they already confirmed that they have issues in their own network, so it simply cannot be the same bandwidth as it is when there are no issues on their end. This is just unacceptable.
Not only this, but the Vodafone Speed Test gives you a clear image of your connection quality and the services of your ISP. If you think you are not getting the right amount of data you are paying your ISP for, then this speedtest Vodafone tool is quite beneficial for determining your internet quality.
İnternet bağlantısı günümüz şartlarından dolayı tek başına yeterli değil. Bağlantı hızı, interneti verimli kullanmak için çok önemli bir faktör. Bağlantı hızınızı öğrenmek için ise izlenebilecek en pratik yol, hız testi yapmak! Birkaç saniye içinde yapabileceğiniz speedtest ile bağlantı hızınız hakkında fikir edinebilirsiniz. Hız testi, anlık olarak internet bağlantı hızını gösteriyor. Bağlantı hızı genel olarak stabil olmuyor ve farklı unsurlara göre farklılık gösterebiliyor. Doğru bir sonuç alabilmek adına test öncesinde ve sonrasında birkaç faktöre dikkat etmek gerekiyor. Sizin için hız testi öncesinde dikkat edilmesi gerekenler neler listeledik!
As being a tech myself I did all the troubleshooting possible, tried to repair it myself if I could somehow, but it's obviously throttled. How do I know that? Simple: I have to use VPN to make it faster (VPN should slow down the bandwidth, not increase it!). In past 4 weeks I got normal internet only on two occasions (and that lasted for just couple of hours): after I reset the router; and after I called Vodafone several times telling that I see that it's being throttled. Various speed tests during those weeks just repeat the results. Vodafone speedtest says that the provider is sending towards me about 900Mbps and I am receiving 3 or 4 or 8Mbps, depending of a moment. Tested with multiple devices (laptops, mobile phones, tv,and every time with only one device connected to the internet in order to eliminate the possibility of a leak. All the same). I suspected the modem / router cause it's not that great anyway, but I am absolutely sure it's not the issue with router cause simply the speed would not increase on VPN if that was the case.
So, permanent solution is required here. Because as I said in rare occasions it was made to work, but it comes back to the issue soon enough. And I've seen reports on this and similar forums where some "action" was made by Vodafone technicians, but the issue resurfaced a day or two later. Whichever it is, throttling or Modem issue, kindly resolve it as soon as possible, because we've been suffering this for about a month now, and this is not what we are paying for (that's something that even your own Vodafone speedtest says. See bellow screenshot.
Actually while I was on a call with vodafone I was told that someone from my building reported similar issue recently. Anyway, regardless, you may send a technician so that he can investigate (and as mentioned previously please mention that it's preferable if they speak English, possibly). Thank you