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Karlyn Hemmerling
The remote controls for the TV are NOT programmable, which means you cannot change the Netflix button to do something else. And yes, I agree that it would be help to have this buttom do something other than load an app that some people will use and others wont.
I noticed that in Kodi, you can use keymap editor addon to assign the sony remote to do specific things like open subtitles, context menu (right click) etc. BUT, the netflix button cant even be reassigned there, if you click it it opens netflix.
i usually watch Netflix on tv with remote. But at times I want to watch on iPad 11 but it requires hands screen contact. I wonder about remote accessory to iPad 11 for Netflix. I need to pauses at times at a distance away.
The one that I use is right called Logitech Keys to Go, I got them on Amazon for cheaper then they are listed on the companies website, however, there are a lot more than just this one. This is just a suggestion and an example of what I use. You can use just about any of them with those keys for Apple devices.
A year later I upgraded my computer and was going to sell the one I got last year, I went to do a full wipe of the drive and install Ventura OS. Upon setting it up and connecting to the internet I was presented with a message stating my device can be configured my Netflix remotely.
Of course I have no way of contacting Netflix IT to resolve this as I feel this is some mistake. Is there any way to get this unmanaged or removed? When I continue with the setup it takes to a screen where at the bottom I can see different servers like jamfcloud as if its trying to connect and then it brings me to a screen to sign in to google, if I do that it just errors out. My only way to bypass is to not connect to the internet but I had to downgrade back to Monetary in order to do so.
Hi. Unfortunately there is nothing anyone here on this forum can do to help with this (unless they happen to work in Netflix IT). What you're seeing is the device is enrolled in Apple Business Manager, and is trying to redirect the device to enroll in Netflix's MDM, which it sounds like is a Jamf cloud server. There's no way for an end user to bypass this. Only the company that the device is registered to can assist you.
If I may ask, where did you buy the Mac from? Was it someone selling it personally or a reseller of some kind? I'm sorry to say it, but there's as much a possibility that this Mac was stolen property and sold to you as it is that it's just a mistake on Netflix's part. The latter can and does happen of course. Sometimes devices are sold from a company and they forget to remove the device from Apple Business Manager.
If you're wondering why you didn't see the enrollment message back when you got it, but are seeing it now, well, a Mac can be enrolled in Apple Business Manager, but not actually be assigned to do remote enrollment on the Jamf server, and then later can be put into the queue for remote enrollment. So it's possible it wasn't set for enrollment at first, but somewhere along the line, got assigned to do the remote enrollment by someone at Netflix.
Sorry, I wish I could offer something more, but the only way to resolve this will be to somehow get in touch with Netflix corporate office and see if they can direct you to someone in their IT division. A quick Google search pulls this up for the numbers - (408) 540-3700 or (408) 540-3737. I would not try their regular customer service number as this is just for helping people with their Netflix accounts. I'm not surprised they have no idea where to direct you when you speak to them.
This Mac is enrolled in Netflix Apple Business Manager. There's no way for an end user to bypass it. You should contact their corporate office, not their regular customer service line. A quick Google search pulls this up for the numbers (408) 540-3700 or (408) 540-3737.
I hate to say it, but it's just as possible this is a stolen Mac sold to you as it is that Netflix made a mistake. Especially if you bought it from a person on the internet. Mistakes can and do sometimes happen. Occasionally companies sell older devices and forget to release them from Apple Business Manager, but they should be able to help you figure out the deal with it.
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In your case, could you please update the firmware of your Capsule II to the latest V9.5.16 through settings>device preferences>about>system update and see if you could control Netflix well via mouse mode on Nebula Connect app?
Continually press up and down on the nebula remote to keep the interface from disappearing. (Pressing left or right will skip forward or back and remove the interface. Idling for a few seconds will remove the interface as well and force me to repeat from step 1 again)
On the nebula connect app, use mouse mode to move the mouse to desired function, for example, subtitles. (All the while pressing up and down on the nebula remote to keep the interface from disappearing)
So I can now access all functionality, however it requires the use of two devices and complex movements to reach desired outcome. This is a very positive step in the right direction, but I am still working with customer support on how to get this the rest of the way to full functionality. If left and right prompted left and right, rather than skip forward or backward, it seems it would be perfect!
What I did was download a mouse toggle for android tv:
use Downloader, search on MATVT ( )
Set boss key to 4 (long press back button remote to enable mouse mode)
Under apps, special app access, display over other apps, allow MATVT
Under device preferences, accessibility, enable mouse toggle service.
I can see that have full control in my computer with a mouse when playing Netflix, Peacock, YouTube and other apps installed in my Xfinity X1. But when I access these apps in my TV, I have to struggle with my remote to find what buttons control the app. I am especailly frustated to return to the prior screen. Is there a manual somewhere?
I mean the Netflix, Amazon, Sling and Google buttons.
It really annoys me if I'm watching something and accidentally hit one of those instead of Rewind.
I can get to the channels I use easily enough with Home and a couple of arrows, but if I just want to catch a bit of dialogue I missed and hit one by mistake all of a sudden it's exiting whatever I'm watching and it's firing up Sling (usually that's the one I hit by mistake).
IMO It was a poor design choice to put these buttons on the remote in the first place. Despite it being thicker I much prefer the old 2XS remote which I still use on one of my TVs..
So far I've found 2 suggestions on other forums around the internet.
1: Just put tape over them
2: Take the remote apart and and literally destroy the contacts on the circuit board for those buttons..
I don't want to do EITHER of those things. Having the ability to reprogram them would be nice. I could reprogram them to NULL or to just Rewind or maybe even to Volume and Power for my TV. Then I wouldn't need two remotes just to watch TV.
I hope Roku got paid well by those 4 companies because it seems to be more of an annoyance than a benefit to customers.
In fact I even discovered some models have a button for Rdio which I never even heard of and is apparently a defunct company so the button is useless now anyway.
If you have an RC7X remote press and hold the ENTER button until the light blinks twice then release then press again to cycle the inputs. You can also look into getting one of the Logitech Harmony series of remotes.
I'm new to FIOS. I know how to access Netflix using the widget button, and I know how to select what I wish to watch. However, once the program has ended, how to I get back to the Netflix menu without exiting Netflix and coming back in again?
Press the left arrow key and it will bring you back to the Netflix menu. It took me a few times to learn this as well. You can also wait until the onscreen prompt comes up that says "Back" in the top left corner.
This is not true for me. Neither the cc key (*) or the picture size (#) buttons on my FiOS remote work on Netflix. Actually, the Netflix app on FiOS is terribly supper laggy. Is there something wrong with my equipment?
I've discovered that Netflix has it's own CC option...I think it's shown under 'subtitles' on the individual show/movie you are viewing. It will stay on however, for all subsequent viewings unless you turn it off for what you are currently viewing. As for the picture aspect, I cannot tell you how much it annoys me that we cannot control that. I don't think it's a FIOS issue because I had the same issue with Optimum. It doesn't work with Amazon Prime either. BUT if you watch on a PC, you can go "Full Screen" and get rid of those annoy bars that block out half the picture. Go figure!
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