Strange sleep activity graphs all of a sudden

[Matthew]

The app was working great, and then all of a sudden the graphs started looking strange and the alarm always triggers at the set time. I tried rebooting before each night and I changed the sensitivity, but nothings really changed. My phone has always been next to me under my pillow. Any suggestions as to what could be going on?

This graph was how it was working:

Then it changed to:

After I changed the sensitivity:

And then changing the sensitivity back and leaving the screen on just to see if it made a difference:

[Jiri Richter]

Jiri replied Apr 14, 9:35 Hi, could you please send me a debug log (menu > report a bug)? Please leave a note that it regards the Sleep as Android Googlegroup. Did you change your phone? Do you have any idea what might have changed? Was it after any update of the app? Thank you very much. Best regards, Jiri Richter Urbandroid Team Sleep as Android Googlegroup sent a message Apr 14, 0:51

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[Matthew]

I can't think of anything that's changed. The phone is the same and I don't think the app itself updated, however my phone auto-updates so I can't be sure.

I also don't know if its related, but this morning when the alarm went off, the screen to dismiss it didn't appear, it just went to the main screen. I had to disable the alarm through the OS. This is the first time that's ever happened.

[Jiri Richter]

Jiri replied Apr 15, 18:22 Hello Matthew, many thanks for contacting us. This is an automated response from the Sleep as Android support. Hopefully it helps you resolve your issue. Otherwise, please accept our deep apology. For feature requests please post to urbandroid.uservoice.com, to report bugs use "menu-report a bug" or reply to this message with full details about the problem (and steps to reproduce it) and we'll get in touch with you in person. Please check for common issues and their resolution below. If none of them applies please check out our extensive FAQ or Documentation. App not unlocked although I paid Alarm did not ring Sleep graph is flat Red sections in my sleep graphs Sleep tracking starts automatically No heart rate data from BTLE HR monitor No heart rate from Android Wear watch Will you integrate my device? Sleep tracking is draining my battery How do I backup my data? How does sleep tracking work?

Thank you very much. Best regards, Jiri Richter Urbandroid Team

Sleep as Android Googlegroup replied Apr 15, 0:53

I can't think of anything that's changed. The phone is the same and I don't think the app itself updated, however my phone auto-updates so I can't be sure. I also don't know if its related, but this morning when the alarm went off, the screen to dismiss it didn't appear, it just went to the main screen. I had to disable the alarm through the OS. This is the first time that's ever happened.

Jiri replied Apr 15, 0:41 Hello Matthew, many thanks for contacting us. We will investigate the issue you've submitted. In the meantime, please check for common issues and their resolution below. If none of them applies please check out our extensive FAQ or Documentation. App not unlocked although I paid Alarm did not ring Sleep graph is flat Red sections in my sleep graphs Sleep tracking starts automatically No heart rate data from BTLE HR monitor No heart rate from Android Wear watch Will you integrate my device? Sleep tracking is draining my battery How do I backup my data? How does sleep tracking work?

Thank you very much. Best regards, Jiri Richter Urbandroid Team

Matthew Brunton replied Apr 15, 0:41 This is an on demand error report. Please help us improve the application by sending the error report attached to this email. No personal information will be sent as a part of the report, other than what you see in this email (e.g. your email address and any signature, if used). Your comment: strange sleep activity graphs all of a sudden - as posted in the sleep as android google group Attached: crash-report.dat-ON_DEMAND.txt (2 MB)

[Jiri Richter]

Jiri replied Apr 21, 17:10 Hello Matthew, sorry it took so long, but could you please try the following special build of the app whether it will solve the problem? http://sleep.urbandroid.org/wp-content/uploads/release/sleep-20160412-accelsample.apk

Thank you very much. Best regards, Jiri Richter Urbandroid Team

Jiri replied Apr 15, 18:22

Hello Matthew, many thanks for contacting us. This is an automated response from the Sleep as Android support. Hopefully it helps you resolve your issue. Otherwise, please accept our deep apology. For feature requests please post to urbandroid.uservoice.com, to report bugs use "menu-report a bug" or reply to this message with full details about the problem (and steps to reproduce it) and we'll get in touch with you in person. Please check for common issues and their resolution below. If none of them applies please check out our extensive FAQ or Documentation. App not unlocked although I paid Alarm did not ring Sleep graph is flat Red sections in my sleep graphs Sleep tracking starts automatically No heart rate data from BTLE HR monitor No heart rate from Android Wear watch Will you integrate my device? Sleep tracking is draining my battery How do I backup my data? How does sleep tracking work?

Thank you very much. Best regards, Jiri Richter Urbandroid Team

Sleep as Android Googlegroup replied Apr 15, 0:53

I can't think of anything that's changed. The phone is the same and I don't think the app itself updated, however my phone auto-updates so I can't be sure. I also don't know if its related, but this morning when the alarm went off, the screen to dismiss it didn't appear, it just went to the main screen. I had to disable the alarm through the OS. This is the first time that's ever happened.

Jiri replied Apr 15, 0:41

Hello Matthew, many thanks for contacting us. We will investigate the issue you've submitted. In the meantime, please check for common issues and their resolution below. If none of them applies please check out our extensive FAQ or Documentation. App not unlocked although I paid Alarm did not ring Sleep graph is flat Red sections in my sleep graphs Sleep tracking starts automatically No heart rate data from BTLE HR monitor No heart rate from Android Wear watch Will you integrate my device? Sleep tracking is draining my battery How do I backup my data? How does sleep tracking work?

Thank you very much. Best regards, Jiri Richter Urbandroid Team

Matthew Brunton replied Apr 15, 0:41 This is an on demand error report. Please help us improve the application by sending the error report attached to this email. No personal information will be sent as a part of the report, other than what you see in this email (e.g. your email address and any signature, if used). Your comment: strange sleep activity graphs all of a sudden - as posted in the sleep as android google group Attached: crash-report.dat-ON_DEMAND.txt (2 MB)

Jiri replied Apr 14, 9:35

Hi, could you please send me a debug log (menu > report a bug)? Please leave a note that it regards the Sleep as Android Googlegroup. Did you change your phone? Do you have any idea what might have changed? Was it after any update of the app? Thank you very much. Best regards, Jiri Richter Urbandroid Team

{#HS:191946169-14868#} This email has been limited to the 6 most recent threads.

[Matthew]

Thanks! I've been using the special build for a little bit and it's been working like it should. The only glitch I've come across is that sometimes after turning off the alarm, the displayed graph is either blank or wild, but when viewing it through the graphs tab after, the graph looks like it should. Not really a big deal though, it doesn't seem to affect the smart wake-up.

Side note: My phone updated to marshmallow at the same time as I started using the new build, so I don't know if that had any effect or not. I'm just glad it's working again.

[Petr Nalevka]

Petr replied May 23, 12:23 Many thanks, we did not manage to get this to the latest BETA, but we will target this feature for one of the next BETAs, so please stay tuned..

Thank you very much. Best regards,

Petr Nalevka Urbandroid Team

Sleep as Android Googlegroup replied

May 9, 4:42

Thanks! I've been using the special build for a little bit and it's been working like it should. The only glitch I've come across is that sometimes after turning off the alarm, the displayed graph is either blank or wild, but when viewing it through the graphs tab after, the graph looks like it should. Not really a big deal though, it doesn't seem to affect the smart wake-up. Side note: My phone updated to marshmallow at the same time as I started using the new build, so I don't know if that had any effect or not. I'm just glad it's working again.

[Jiri Richter]

Jiri replied Jun 21, 13:55 Hello, big sorry for the issue and many thanks for reporting it. We should have a fix for the issue in the latest BETA. Would you be willing to download and test the BETA version from our release website and let us know if the feature works as intended? http://sleep.urbandroid.org/more/download/ Please activate Settings > Misc > Fix wild graph. You can also join our G+ Betatesters community and opt-in to receive BETA versions from the Play Store directly. https://plus.google.com/u/0/communities/118357633878055641730 Please opt-in here: https://play.google.com/apps/testing/com.urbandroid.sleep

Thank you very much. Best regards, Jiri Richter Urbandroid Team

Follow us:  @UrbandroidTeam +Sleep as Android Betatesters

Petr replied May 23, 12:23

Many thanks, we did not manage to get this to the latest BETA, but we will target this feature for one of the next BETAs, so please stay tuned..

Thank you very much. Best regards,

Petr Nalevka Urbandroid Team Follow us:  @UrbandroidTeam +Sleep as Android Betatesters

Sleep as Android Googlegroup replied

May 9, 4:42

Thanks! I've been using the special build for a little bit and it's been working like it should. The only glitch I've come across is that sometimes after turning off the alarm, the displayed graph is either blank or wild, but when viewing it through the graphs tab after, the graph looks like it should. Not really a big deal though, it doesn't seem to affect the smart wake-up. Side note: My phone updated to marshmallow at the same time as I started using the new build, so I don't know if that had any effect or not. I'm just glad it's working again.

Jiri replied Apr 21, 17:10

Hello Matthew, sorry it took so long, but could you please try the following special build of the app whether it will solve the problem? http://sleep.urbandroid.org/wp-content/uploads/release/sleep-20160412-accelsample.apk Thank you very much. Best regards, Jiri Richter Urbandroid Team

Follow us:  @UrbandroidTeam +Sleep as Android Betatesters

Jiri replied Apr 15, 18:22

Hello Matthew, many thanks for contacting us. This is an automated response from the Sleep as Android support. Hopefully it helps you resolve your issue. Otherwise, please accept our deep apology. For feature requests please post to urbandroid.uservoice.com, to report bugs use "menu-report a bug" or reply to this message with full details about the problem (and steps to reproduce it) and we'll get in touch with you in person. Please check for common issues and their resolution below. If none of them applies please check out our extensive FAQ or Documentation. App not unlocked although I paid Alarm did not ring Sleep graph is flat Red sections in my sleep graphs Sleep tracking starts automatically No heart rate data from BTLE HR monitor No heart rate from Android Wear watch Will you integrate my device? Sleep tracking is draining my battery How do I backup my data? How does sleep tracking work? Thank you very much. Best regards, Jiri Richter Urbandroid Team

Follow us:  @UrbandroidTeam +Sleep as Android Betatesters

Sleep as Android Googlegroup replied Apr 15, 0:53 I can't think of anything that's changed. The phone is the same and I don't think the app itself updated, however my phone auto-updates so I can't be sure. I also don't know if its related, but this morning when the alarm went off, the screen to dismiss it didn't appear, it just went to the main screen. I had to disable the alarm through the OS. This is the first time that's ever happened.