App start sleep tracking randomly after waking up.

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Faisal Alkhayyal

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Jan 1, 2017, 9:39:43 AM1/1/17
to Sleep as Android
Using the app for so long and completely satisfied. I just had this little issue that started about a month ago. After waking up and dismissing the alarm after passing the "say cheese" captcha. I noticed that the app goes back to sleep tracking with 15 minutes pausing time that I already defined in the settings. Please note the following
-stopping and deleting the tracking record
-deleting the tracking record
-Force stopping the app
All didn't work and app will go back k again to tracking mode with the 15 min pause.
It certainly stops going into tracking later after many many tries of stopping the sleep tracking and deleting the records.

Is that a common issue? And how can I fix it.

P.s. : I was using beta testing version and thought the production will work but I had the same results on both apps.

Device: galaxy s7 edge. Android 6.0.1

Petr Nalevka

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Jan 2, 2017, 11:01:34 AM1/2/17
to Sleep as Android Googlegroup, sleep-as...@googlegroups.com

Petr replied

Jan 2, 17:01
Hello Sleep as Android,

sorry about the issue.
This is a problem caused by the old Samsung Gear Companion app.
Please uninstall the Sleep Gear app from your watch and install the Sleep As Android - Native Gear Companion from the Gear store.
Also make sure to update to the latest version of Sleep as Android - GearCompanion on your phone.

Thank you very much.

Best regards,

Petr Nalevka
Urbandroid Team
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