Nils Peterson
unread,Aug 10, 2010, 12:25:39 PM8/10/10Sign in to reply to author
Sign in to forward
You do not have permission to delete messages in this group
Either email addresses are anonymous for this group or you need the view member email addresses permission to view the original message
to SkylightKB Discussions
I have a survey with respondent pools set for email unique URL.
I added two email addresses and sent a message to those respondents
who completed the survey
I decided to add another respondent. I used the system to send the URL
to that respondent, then later agreed (offline) with that respondent
that he would not complete the survey.
I added another (4th) respondent to the pool and that respondent
completed the survey
I then decided to delete the 3rd respondent (who would not be taking
the survey). I did this because the Respondent Pool list show
%complete and is counting each of the listed respondents. Since I'd
agreed one respondent would not complete the survey, the response rate
would not get to 100% unless I deleted this email address from the
pool.
I have tried the Remove process, but the email was not removed. I
believe this function has worked for me in the past, but I've never
tried it in a case where there is data from other respondents
connected with the pool, or the case where other respondents have been
added later.