YesTracfone offers free shipping as default on all orders including phones & SIM cards (unless any exceptions are listed at the checkout). Most orders will ship in 1 - 3 business days (not including Saturdays, Sundays and holidays).
You can track any Tracfone order by using the dedicated order tracker on their website. Just enter your order number, which you'll find on your email confirmation, and the associated email address, and you'll be able to see live updates. You can also sign in to your account and check your order status through your order history.
Tracfone will accept returns on phones, so long as they're sent back within 30 days of purchase in like new condition & their original packaging, with any included accessories. However, you'll need to pay for the cost of your own return. Refunds will be processed as store credit.
If you want to speak to Tracfone's customer service team, you can
1-800-867-7183 between 8 AM to 11:45 PM (EST). Their team operates 7 days a week. You can also start a live chat by clicking on the chat icon in the bottom-right corner and receive a response during the same hours. There's also a self-service option if you're looking to check your balance or arrange a top-up. Just text 611611 and follow the instructions sent to you via text.
Shop Tracfone deals: You'll regularly see a range of deals on offer from Tracfone, with discounts of up to 50% off selected devices, as well as lower monthly costs on plans or free credit thrown in with bundles. More offers tend to appear around key retail events such as Christmas, Labor Day, and Black Friday, so check back in at certain times of year to save.
Join the Tracfone newsletter: If you want to be kept abreast of the latest promotions & product news from the brand, you can sign up for the newsletter with your chosen email address. New sign-ups will be sent a one-off coupon code for 15% off their first device purchase, making it well worth the effort.
Save with auto-refill: If you're happy with your selected plan, enable the 'auto-refill option' to renew your plan automatically each month. Doing so will also net you a discount on your monthly costs, saving you $5 per month for the first 6 months.
Bring Your Own Phone (BYOP): Already own a smartphone and want to move to Tracfone? Buy a plan for your old handset under the BYOP scheme and you'll get a discount. Just make sure your phone is unlocked by one of a handful of approved networks to participate and get discounted plans.
Save with Tracfone Rewards: Tracfone operates a Rewards scheme that allows customers to earn points for purchases, which can then be redeemed for plans, plan add-ons like extra data, & more. You can become a Tracfone My Rewards member by signing up through their site.
Join the Federal Lifeline program: If your total household income falls below federal poverty lines or you live with someone who receives federal aid such as MediCare, you may qualify for a discount on your mobile & wireless plans through the Federal Lifeline program. Discounts offer a minimum of $9.25 off your bill each month. You can find more details on the Tracfone website.
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Tracfone Wireless is a Mobile Virtual Network Operator (MVNO) that was founded in 1996 and now has over 20 million customers worldwide. In 2021, the company was bought by Verizon, and now has more than 90,000 Tracfone stores across the globe (with the majority in the United States). The brand sells mobile phones & phone plans, plus add-ons, accessories, top-ups & phone insurance. Whether you're after the latest iPhone or Samsung Galaxy handset, a refurbished model, or just a basic flip phone or Nokia, you'll find plenty of devices and plans to choice from. Mobile plans start from $9.99 per month, with a number of options to suit all text, call & data needs. Tracfone featured on our list of the best MVNO options on the market thanks to their wide-reaching coverage off the back of Verizon and AT&T signal. On this page, you'll find the latest Tracfone promo codes and a number of other ways to help you save a few dollars on all your mobile needs.
They always work ... you just have to be patient. I buy online cards the normal way and type in a promo code. The next screen will tell you if it's an error. Just back up and try another one. As other posters have commented I too cancel the whole thing and go back to start if 2 fail in a row. But seriously these last few months one of the first 2 have always worked. It's usually the lowest minutes (but hey it's still 40 free minutes!).
Not really. For $19.99, you can add 90 service days but it adds 60 minutes which is not too much. This is the least option available that has a better value than just 30 service days at $9.99. The least amount for an additional year of service days (365) is $99.99 but it adds 400 minutes. It is cheaper at $81.07 (4 times $19.99) to buy four quanities of 90 service days to get a year's worth of service days but adds only 240 minutes. That's what I would do if I wanted to add more time but not so many extra minutes.
I also use my phone mainly for emergencies but have been using it more to get better use of my money and I have the opposite problem. I have lots of service days but need more minutes. Fortunately I purchased a double minute plan a long time ago so minutes are doubled and I look for bonus codes to add extra minutes. Hope this helps!
Current TF policy, which has been in force for at least 1 yr 9 months, is to not allow bonus unit on smart phones, including Androids. Instead, for your 60 unit card, you get 60 units for voice, 60 for text, and 60 for data -- each tripled. So each category of use has 180 units. There should be a section in your TF Android user booklet that tells how that works -- and how your usage is charged against your units. Well worth a few minutes to read. You should also be able to get this info online at TracFone.com, in the "Getting started". The manual for the phone is online, along with tutorials for the specific phone. An improvement over earlier years!
I used code 12745, I have triple minutes so 60 becomes 180+60 extra, making it 240. The thing is, it says now that I have 975 service days. I did not buy some magical 2 & 2/3 year service card. Idk why it happened, I noticed it said when I was buying that it said I had service until 2018 but thought nothing of it. Maybe tracfone made some change? I'm not reporting it to them, screw that lol
Have triple minute phone. Today 10/6/2015 I added a 200 min card (with a Hawaii number) and used the code 12745 - was trying it on the tracfone site that you recommended "tests" codes to see if they are still in effect and allow you to try another one if the first doesn't work.
thanks!
Maybe the feature on that site just wasn't working on that day. It worked in Sept. for me and now it's Oct. and I just tried the same code I used in Sept. I know it's working, because in Sep .15 I tried a code that did not work that was supposed to add a huge amount of free time; it had expired. I was able to use another code that added 60 min. (in addition to my lifetime triple minute phone.)
Promo codes for a 1 year/ 400 minute card will not work on a 450 minute card. So don't get your hopes up with a bunch of bonus minutes with a 450 minute card. You will probably only be able to get a maximum of 60 bonus minutes with the purchase of a 450 minute card. This website should reorder these two cards so that people don't get disappointed trying to get 250 or even 300 extra minutes. Also note that the promo code 99619 to get 365 service days with a 120 minute card only works with the 120 minute card. I ended up using the promo code 79679 for my 450 minute card and I can confirm that it gave me 60 minutes on October 5th.
Just used Promo code 12745 on my 60 min card and it worked! I tried adding my minutes thru the website but the website screwed up my account by deleting my phone from it and wouldn't allow me to add it using the serial number. Anyhoo, tech support ended up taking my phone card pin number and the promo code and it worked! Use this website whenever I need to add minutes so I can trust the promo code will work. Linda
FYI on the Tracfone website, you can sign up for a 30 day extension for $5.99 if you still have a lot of minutes but the service date is up. It only bills you IF you need to use it. It saves you from having your phone deactivated.
Hi, I am hard-of-hearing, and it would be great if the volume of the phone was mentioned. Some phones are too soft for me. I'm intereted in the volume of the RINGER and the in-call volume as well. I'm NOT the only person losing my hearing, there are more than 2 million of us.
I bought 60 minutes on the web, supersized adding another 30 minutess for $5 bringing my total to just under $26. I have a tripple minute phone. With the 127 minutes I already had on the phone, it only showed 217 minutes after the purchas. I also forgot to use the promo code 12745. after over 30 minutes of waiting for a chaT agent to pick up, I started chat again and got an agent right away. he took forever updateing my account. But all in all I ended up with 487 minutes. I got 90 minutes for promo code 12745 by haveing the chat agent enter it
If you use a promo code on the Trackfone web site and it does not work or you forgot to enter the code, don't worry, Tracfone chat will make it right. Just give them the code and they will add the promo minutes. Should be done on the same day you bought the minutes.
There was a code to get $20 off a android phone that we used in December 2015. We like the phone so much we want to get another one. Anyone aware of the promo code to get $20 of the purchase of the phone? Thanks
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