This Page Is Temporarily Unavailable

[Cherie Trojak]

VictoriaShopify

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This error message may present itself if Shopify has detected unusual activity coming from an IP address and has temporarily blocked incoming traffic from it to protect the stability of your website and our platform.

However, when navigating to your storefront on my end, I was not able to replicate this error message. I was able to click on each navigation menu item and product pages with no issues.

As an additional troubleshooting step, I would advise trying to access the platform again in a few minute's time, or from an alternative network source - like cellular data.

If you're still having this display issue on your end, I recommend navigating to the Shopify Help Center to create a support request. This will ensure your account is authenticated so our team can take a look at the backend of your website to troubleshoot effectively.

This error message may appear if we detect unusual activity coming from your IP address, possibly due to multiple devices on the same network visiting the storefront simultaneously or due to poor implementation of apps and event listeners.

To protect the stability of your website and our platform, we may have temporarily blocked incoming traffic from your IP address. This block should only last for a few minutes and then clear, allowing things to continue as normal.

Hi all, i have been getting this page repeatedly today every 20 min or so while working on my website. does this mean someone is spamming my website with requests ? or is it the server not handling traffic ? i am not sure since i don't have much traffic yet showing on my shopify analytics.

Trevor Community Moderator @ Shopify

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Thank you for letting me know! We did see an issue earlier today where some stores were unable to load their admin which results in the error: "This page is temporarily unavailable because a device from your location is sending large amounts of web requests. Visitors from other locations can still view the page." - The issue has since been resolved; however, if you're still experiencing this error please let me know!

If you have tried the troubleshooting steps mentioned in my previous reply with no success, then you'll want to contact Shopify Support. You can do this by logging into your store through the help center, searching your question/issue, then selecting "continue" at the bottom of the page that displays the search results.

Hi,

We have been facing this issue on our storefront, also we have read that it is because of too many devices or extension, we have tried on incognito as well, still the same issue comes,

We have received the same issue from our customers/friends who visits our storefront as well.

Need a solution urgently, it can seriously affect our numbers.

We have faced a similar issue where we are not able to access the backend properly different apps, metafields pages and others.

Please note these issues are coming in a individual storefront not all of them.

Would appreciate if someone helps on priority

Thanks,

We are having the same problem at packturtle.com. Support has suggested it could be a problem with our theme, but I don't think so. It happened suddenly. It is good to know you are also having the same problem.

I get this all the time and there is nothing on my end that is causing this. It is very frustrating and I'm getting tired of seeing this all the time and having to wait 20 minutes for it to reset. I would appreciate if you could help.

it would be unusual for some random "visitor" to behave that way, hence this shortsighted attempt by Shopify to reduce bot traffic via their CDN... however, its not unusual for an admin to behave like this: multiple tabs, multiple devices, multiple admin pages open, writing code and refreshing the pages while testing for responsive design.

We are getting this same error from a customer on their mobile device. They were able to access our website and place an order on their desktop device. Please help me identify how to solve this problem. Our store is TeaEmbassy.com

We are having the same problem. Following this thread to hopefully find a solution.

The number of or type of apps we've been running in the past 3 months has not changed so we don't think it's app related.

I want you all to k ow that I am suspicion of google tag manager or new GA4 tracking and event capture codes. This issue start happening for us first time a few days into upgrading our google analytic to 4.0 and google wanted us to paste more code in the source of the website. Maybe old analytic codes must be removed first? Have you all recently updated your google analytic or google ads codes?

The problem has been solved for us and we have not seen this error ever since. We even had our customers calling us and Telling us they were getting this error and they can not place an order. I am not sure how shopify has not address this. Switching DNS to CloudFlare solved the issue for us.

I'm a visitor to a site and keep getting the error mentioned above (This page is temporarily unavailable because a device from your location is sending large amounts of web requests. Visitors from other locations can still view the page) I am a designer sourcing pieces from mcgee&co's website and have been getting this error a lot recently. Is there a way to fix or clear this? I don't know if it's because I am putting things in my cart and not purchasing or if something else is triggering it. In order to get our trade discount pricing with shipping I have to add items to my cart so I'm not sure of a way around this.

Same here, we have multiple webshops for our clients in Shopify. We get blocked on a daily basis nowadays. We have many clients so we have to switch between many shops. Which makes it really hard and frustrating to edit their websites if we get blocked for 20 minutes every hour. We have contacted Shopify several times about this issue but they do nothing about it and don't see any thing wrong with it.

I have now resolved this issue, I had someone look into it it ended up being an app with a expired code in our back end I am not sure how thye found this but maybe worth looking to just had the app people update the code.

In iTunes Store, artist pages won't always load properly and if they do, selecting an album will render the statement "This page is temporarily unavailable". This started only today and after reseting anything I could think of, restarting the computer, shut down, etc., there is not change. I have a 2015 MacBook Air with Sierra 10.12.6 software.

Excellent job with the troubleshooting steps that were performed. To help troubleshoot this behavior further, I recommend to temporarily sign out with your Apple ID account in the iTunes Store and to sign back in: Sign in with your Apple ID From there, see if you can access the artist page in the iTunes Store.

I suggest to reset the cache in the iTunes Store by having iTunes open, then you can navigate to the menu bar by selecting iTunes > Preferences, then click Advanced > Reset Cache. Details about resetting the cache in the iTunes Store is available in this helpful article: Change Advanced preferences in iTunes on Mac

And also during this period my One Drive icon at the taskbar was stuck at "Processing changes", and I could not sync my files because it says that sync was delayed due to high service usage. Once I retried it opened but I couldn't open any folders it said "The specified list is invalid" here is a screenshot

@RHCC-admin I have exactly the same issue. Tried to change sync folder (from OS C: to Data Storage D:), but cannot log in. Go to OneDrive online (Web), found displaying "something wrong" and empty folders. What is going on with Famous MS???

Okay, so I think this is what the problem is. My account has been throttled or blocked. Throttled means you can't use One Drive for a specific period of time and blocked means you can no longer use one drive and if its blocked then you get a message in the admin center. One Drive is very strong and can handle many uploads at the same time but in rare cases the account gets automatically throttled due to extremely high service usage like 10 computers/servers uploading 1 TB of data at the same time. It might be only my account or everyone who uses my service provider. I can't really find out whether its blocked or not because I don't have access to admin page because I use a student account. here is the microsoft link: -us/sharepoint/dev/general-development/how-to-avoid-getting-throttled-o...

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