Hello,
i had the same issue, the problem is that the scaneect servers are listet on email blacklists that might be the issue why the mails did not reach you and even not the spam folder.
I wrote several email to the Skannect team and after a month or even someone sent me the Licence Code manually. This took me ages and several email and speaking to 4-5 people via mail.
They are not really responsive.
I also got a lot of spam from this servers, like adverts vor buying counterfeit money and stuff like this. So this is very curious.
But nevertheless i reveiced it at some point.
So be patient! :)
Best Regards...